Via S. Francesco 1, 84010 Ravello, Italy
#17 of 17 hotels in Ravello
Guests' ChoiceBased on 49 hotel reviews
8.6Cleanliness
8.6
Comfort
9.5
Location
9.8
Facilities
8.3
Staff
9.0
Value for money
7.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 July 2025
David
United States“Dead of energy “ esp at patio, bar(5’X5’) area. It was crammed into its spot. A bar area is often a place of congregation, meeting others , making new friends.Totally impossible here. That area was an afterthought. Drinks a little pricy! A little, low decibel, Italian music would have been novel! Sat down for breakfast, 5 family members got menus 15 minutes later and was told the buffet was just closed. Poor waitstaff business decision and non-caring attitude. Our 3- rooms of people never went back for food or drink the next 4 days!!! CAN U SAY- lost revenue!!! All because of the “Initial” encounter, the first day. I think her name was Bianca?!
Clean , most part, friendly staff( except 1 young lady waitress) great Salvatore, Luigi,michel , front desk staff. One waitress a little “ full of herself”
Stayed in July 2025
Reviewed: 29 September 2024
Theresa
United StatesNothing really.
Breakfast was a delicous buffet with fresh pastry, eggs, meats, cheese and fruit. The location was perfect with a lovely view that overlooked the coast. The staff was superb. Our stay was wonderful.
Stayed in September 2024
Reviewed: 28 September 2024
Berman
South AfricaStaff at the restaurant weren’t friendly and overworked. The large suit rooms have not been upgraded
Great location. Smaller rooms on the upper floors with now views have been upgraded and are nice.
Stayed in September 2024
Reviewed: 30 July 2024
Antonio
AustraliaNo coffee or tea facilities in our room…… Complimentary water only supplied on day one……
The size of the room The view The staff The restaurant was Fantastic Pasquale charming and professional Carla great waitress …. Food was fresh and delicious However breakfast was a bit disappointing…..
Stayed in July 2024
Reviewed: 3 July 2024
Cara
United KingdomThe only negatives are that the size of the rooms - it's not cheap but rooms are small ( I think you pay for location)and they are not sound proofed at all to people in hallway... people talking in the hallways or walking past your room sound like they are in your room!
Hotel Rufolo has an amazing location in the heart of Ravello - the renovations means the bathrooms are very high quality and modern. The rooms are small but well appointed and comfortable. Staff are extremely friendly and helpful - my husband and I were very pleased with our week at the hotel overall!
Stayed in June 2024
Reviewed: 30 June 2024
Leslee
United StatesIn town, beautiful views and property.
Stayed in June 2024
Reviewed: 2 June 2024
Christian
United KingdomFriendly and forthcoming staff, clean and spacious rooms, amazing location
Stayed in June 2024
Reviewed: 14 October 2023
Fauks
United StatesAll goodmarveloys
View obviously. Staff very nice and helpful. Location convenient. Not crowded.
Stayed in October 2023
Reviewed: 13 October 2023
Miriam
United StatesLocation and caring for the guests.
Stayed in October 2023
Reviewed: 3 October 2023
Robert
United StatesEverything was delightful!
The view from our room of the gardens of the Villa Rufulo and the coast was beautiful! The room was spacious, as was the bathroom. The bed was comfortable and the breakfast included eggs and meats, cheeses, pastries, cereal and fruit. The location was close to the main square, shopping and restaurants.
Stayed in September 2023
Reviewed: 2 October 2023
Paul
United KingdomLocation was excellent. Staff were friendly and unfailingly helpful. Food in restaurant and terrace for lunch was excellent. Would recommend this hotel to anyone going to a wedding in Ravello.
Stayed in September 2023
Reviewed: 10 September 2023
Corinne
AustraliaNo iron or ironing board.
Location was amazing, views were spectacular. Staff very friendly and helpful.
Stayed in September 2023
Reviewed: 11 August 2023
Kearns
IrelandSlightly pricey but worth it
Staff were so lovely and helpful and the views were amazing from the balcony
Stayed in August 2023
Reviewed: 7 August 2023
M
United StatesGeneral experience, warm welcome, lot's to do
Stayed in July 2023
Reviewed: 7 August 2023
Ryan
United StatesBreakfast was lackluster. Elevators seemed a little dangerous. Difficult to get in touch with front desk at times.
Great swimming pool. Amazing View.
Stayed in August 2023
Reviewed: 2 August 2023
Mariedel
United StatesAir conditioning not cooling enough, bathrooms too hot/no vents.
Location, views, comfortable bed, quiet Excellent staff. They arranged our transfers to the hotel and helped with an existing check out transfer. Rosaria Schiavo was very diligent about keeping in touch with me regarding our transfers
Stayed in August 2023
Reviewed: 10 July 2023
Jeannette
United StatesNext time I would select a room with a bigger balcony.
Great location and super friendly staff. Everyone was very helpful. The views from the restaurant were extraordinary. Very charming, old world ambiance.
Stayed in July 2023
Reviewed: 26 June 2023
Smith
United Kingdomtaxis to Ravello are a ripoff - be aware how much you are going to be charged before getting in. Nb this is not a criticism of the hotel
perfect location well away from the Amalfi crowds. No traffic as largely pedestrianised
Stayed in June 2023
Reviewed: 24 June 2023
Michelle
United KingdomIncredible location with amazing vista. A place of calmness of a busy week in Sorrento, Capri, Positano and Amalfi. Definitely favourite spot on the whole of the Amalgi coast.
Stayed in June 2023
Reviewed: 24 June 2023
Garry
United StatesExpensive
Great Staff!! Great Location.
Stayed in June 2023
Reviewed: 22 June 2023
Astrid
United StatesI would have liked more information about the porter for our luggage
Perfect location to explore the town
Stayed in June 2023
Reviewed: 22 June 2023
Sheila
United KingdomThere was nothing I did not like.
The breakfast was good
Stayed in June 2023
Reviewed: 22 June 2023
Janize
United StatesEverything was great 😊
Stayed in June 2023
Reviewed: 16 June 2023
Debra
United Kingdombreakfast - terrible
excellent location and views. friendly helpful staff great evening meal in restaurant
Stayed in June 2023
Showing 1 – 25
Eijsden, Netherlands
Beijing, China
Belvès-de-Castillon, France
Flattach, Austria
Odorheiu Secuiesc, Romania
Nesso, Italy
Monopoli, Italy
Tallinn, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content