Reviews of Royal Arena Relais

Location.

No bag storage. No reception. No breakfast option. Impossible to find without guidance from calling the apartment. Expensive for what it was (but maybe everything in Verona is).

Close location to all the sights

Very difficult to find. Had to call and then they came to let us in. I didn't know that this was the check in progress. No coffee maker in apartment even though this was listed in the facilities. Small room but other facilities ok.

Location near the centre of town- as seen in photos but they are very misleading regarding the available space. The view is to a building site

This is not a hotel , it is 3 rooms in an apartment. There are beggars outside the entrance. The place where you check in is an office around the corner - it is not signposted. There is no kettle. There is a glass box around the door of the apartment which is hard to see in the dark and it needs opened to go to the toilet- very dangerous. The only place the air on remote works is in the glass box. The person who checked us in tried to pretend we had booked a different room. Someone left the door to the apartment open all night. The entrances through the security gate and into the building were left ajar.

The room was beautifully decorated and clean. Best of all is the location which is literally 3 mins walk from the main central square. Supermarket downstairs also so during daytime hours you can get whatever you need

It’s not overly clear but these are just rooms in a weird apartment block. Entry is via a locked side gate and on the third floor up either stairs or a very small elevator. There is no reception or anyone to speak to. We arrived very late and there is nowhere to get drinks/snacks and no minibar. It suited us perfectly for a quick One night stop over but if your expecting a welcome drink and welcome to Verona experience you wont get it here. All check in etc is done over Wats app/ smart phone so again, if you prefer less tech way of doing things.. I’d avoid this. Also we did want to explore Verona the next day and with nowhere to leave luggage this was impossible so this was also a negative

A bit difficult to find to start with but a quick call and we were met and shown in. The apartments are compact but very nice and ideal for the Arena and everything around central Verona.

The exit gate was always an issue for us as there were always people hanging around next to the supermarket which was quite intimidating at times, however I don't think there is very much the owners of the apartment can do about that. Just have to keep an eye on things.

The room was beautiful, beds comfortable, perfect location near the duomo, and wonderful customer service by the staff.

The room was spacious and well equipped

The actual entrance - the block it was in. I didn’t realise there was no reception and nowhere to leave bags.

Not much. Staff tried to be — and were — as helpful as they could be.

It’s not really a hotel; it’s part of an apartment. The bed was hard, there was construction going on outside, there was a strange alarm-like sound coming from somewhere in the morning. Check-out was 10 am. Really? Worst of all is that you are directed to another address when you Google it, also called Arena Relais. There is no signage for them on the street where they actually are. There is an electric kettle to make some tea, but what if you are a coffee drinker, which I am. All in all, lipstick on a pig.

Terrific location. Quiet and peaceful. Very helpful and responsive person letting us in.

The shower was fine for us but would be on the small size for anyone above average weight.

Everything

Nothing

Very friendly staff, location excellent. Several locked doors, safe.

Excellent location if you’re going the arena at night, comfortable few minute walk back to the hotel. Beautiful room with everything you need and a supermarket downstairs

No toiletries

Bathroom was excellent except for ceiling striplight hanging out of ceiling.

The wi-fi does not work as apartment is too far away from router. The bedroom walls were thick with dust.

Property was very clean, comfortable with a good shower and the bonus of a washing machine. Was more like a mini apartment. Friendly host met us on arrival. Close to walk to the main sights of Verona.

Part of a large apartment block with no on site staff which was unclear on the booking info. A late check in time. Rather cluttered decor.

Interior design is exceptional, comfort and location is amazing!

Let's start with the fact that we were met by a nice and polite girl, she told us everything, showed us the room and sent us a list of useful places and locations on WhatsApp. The room itself is like a museum, everything is in a very refined style and matches the photos of the property. Everything is clean, comfortable, in good condition and tasteful. There is a small balcony overlooking the courtyard. An excellent and well-functioning shower. The 3rd floor and there is an elevator. The location is simply TOP! Next to the entrance to the historical part of the city and the Colosseum, under the house there is a supermarket with an underground closed parking lot. It closes at 21:00 and opens in the morning, so you can safely leave your car overnight for 18 euros. We had very positive emotions and impressions from staying in these apartments, we can safely recommend them. We did not find any minuses.

Great location

The location was excellent.

The furniture was large and cumbersome. The glass door was unnecessary and was quite dangerous in the night, if one needed to access the bathroom. The air conditioner needs replacing.

I stayed one night in this clean, well-laid-out studio. The bathroom and bedroom were nicely decorated, and the space included a washer and kitchenette. The balcony was a nice bonus. Best of all, the location was perfect — right in the city center, easy to walk everywhere. I’d happily stay again!

It was a bit hard to find at first. We received clear instructions by email, but I hadn’t read them before arriving. Thankfully, a receptionist came out to meet us and guided us to the building and our room, which was very helpful

Place was nice..

Some attention to cleaning al the glass above the door is needed