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Reviews of Rome Services Porta Castello

Via di Porta Castello 10, Vaticano Prati, 00192 Rome, Italy

#3728 of 3,987 B&Bs and Inns in Rome

Guests' Choice

Review score

Based on 43 B&B reviews

6.6

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.7

  • Location

    9.0

  • Facilities

    6.4

  • Staff

    7.3

  • Value for money

    6.9

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 9 April 2025

    6.0
    Pleasant
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Need do something in the bathroom 🚻

    Stayed in March 2025

  • Reviewed: 12 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was expensive...

    We need to provide a kettle since there is no breakfast

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Exvellent location great value easy walk to many sites and many restaurants nearby.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights

    Excellent location near so many sites. Great restaurants and bars nearby and below the accommodations. Reasonable Gelato place across the street. Accommodations are so convenient to walking to sites that the more basic side of the accommodations are an easy compromise. Would stay here again.

    Stayed in September 2024

  • Reviewed: 1 August 2024

    6.0
    Reasonable price based on the location
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the fact that we couldn’t leave our luggages in a safer place.

    Greta position!

    Stayed in July 2024

  • Reviewed: 11 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 5 nights

    The room could have been cleaner. On the first day we were told that the next day we had to change the rooms, so we adjusted our schedule for that. The next day turned out that the change of room would happen the day after, so we had to readjust again. Not very comfortable.

    We liked the location.

    Stayed in June 2023

  • Reviewed: 7 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I am not a clean freak but the place had a smell all the time and it didn’t feel clean.

    Great location. They let us leave our bags earlier than the check-in time.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    The Location 😍
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Some weird smells everywhere but it's not so bad.

    The location is actually amazing, from the window you can see The Vatican down the end of the street! Also the Gelato place right next door is so good. The lady who met us for the key was lovely! Very very cheap especially for the location. The beds were okay, although only the inner part of the duvet so likely isn't washed. Overall though great value for money and it's fairly clean.

    Stayed in May 2023

  • Reviewed: 4 August 2025

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    we don’t have kettle for atLeast have a breakfAst.. The aircon is so bad, even if its 16°, it’s still hOt.. maybe yOu couLd do something abOut it.. and the room is smelly, maybe its from the drainage of the bathroom..

    Stayed in August 2025

  • Reviewed: 12 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Poor maintenance

    Location

    Stayed in July 2025

  • Reviewed: 11 July 2025

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights

    there is no elevator and no assistance to ask any thing and the Rome didn't have any needed facilities

    only the location

    Stayed in July 2025

  • Reviewed: 25 June 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Room was too hot and air conditioner is not working properly not even provided the drinking water I asked them to check the AC but no response from them spent sleepless night

    Centre of the city

    Stayed in June 2025

  • Reviewed: 30 March 2025

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Great location. No wifi, no cleaning services.

    Stayed in March 2025

  • Reviewed: 28 March 2025

    5.0
    Good but not what I expected
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Not very Good bed linen quality and the smell

    Nice street

    Stayed in March 2025

  • Reviewed: 26 November 2024

    5.0
    Almost as expected for the fair value, next time I'll pick up a normal hotel room
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights

    No reception to accommodate our stay, mediocre quality of rooms, unacceptable odor of mould

    The location of the room very near to St. Peter's Basilica was its main advantage. Additionally it was very close to most Rome's important sites

    Stayed in November 2024

  • Reviewed: 11 November 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The room is just basic. Clean sheets and towels. And Just that. The washrooms were just clean enough. But the shower curtain in a terrible state. Would be an easy replacement. But the owner doesn't care I guess. No toiletries or Kitchen facilities or. a common areas. Just rooms with a bed and table. Okay if you are staying a night or two and just need an economical place to rest at night. Busy area and not soundproof at all. The antique shop downstairs works almost till midnight restoring furniture, and the ambulance siren was deafening as there is a hospital nearby. You will be okay to stay here if you have no expectations.

    Localization is close to the Vatican and St.Peter Basilica and Castel Sant Ange.. Not staffed all the time, but the girls were good and kind and doing their best to manage this apartment. Very Economical. What you pay is what you get.

    Stayed in November 2024

  • Reviewed: 18 October 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No reception, couldn't find the property for hour, noone answered phone or emails so nearly went to look for another hotel. No shower gel in bathroom, no internet, tiny window with the view on someones yard

    Comfortable bed, clean room, gift shops and restaurants nearby

    Stayed in October 2024

  • Reviewed: 9 May 2024

    1.0
    Terrible Staff & fotos as proof to contradict the owners reaction !
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    A querrel started, sins the Host start giving me a broken key. I supposed this key was function, a good Host can't give a key that is not fit. Within 1 day the key broke in the gate. I did text the host requesting a new Not broken key. A. Conversation with the host requesting a key 45 minutes B. After the 45 min call & texting, he agreed 1 pm, on my Saturday my vacation weekend, I had to leave and go back to the building stay outside and waited 45 minutes, no body did show up and the Host did not even take the phone, while he was online ! (see picture attached) C.After 1 hr, the Host did call back to make a new appointment at 3PM, what an abuse, it is my vacation in ROME and I need to meet again according their agenda. I'm not a clown. D. Imagine you: One weekend in Rome, and this fellows, playing a dirty game. I was with 2 children E. On Top, Host mentioned he can arrange a Key but the owner may charge me (owner nr is on Booking.com) F. So, they can charge, so they can also pay me my lost Saturday ! I did mention I will escalate this. The Host was good to discuss in stead of solving a simple issue. I did demand the Host to slide the gate key under my room door. And I managed, to pass the main Gate, how ? Pushing each bell till a neigborg did open up. (Today May 9), for my suprize I read, the owners reply. He made a nice story, refusing to admit the truth. An apologizing is the least & best they could have done. I have the screen shots of all the conversations, and today May 9 I will post a few due to the owners reaction, denailing , as proof contrary to all his feedback. The Host is a Peruvian, we spoke perfect Spanish. There is no confussion here, just a lauzy service. I have the whole conversation (screenshots) as you can see "my pictures contradict all the the owners feedback. Success Folks. What a miserable team ! (2x)

    Location

    Stayed in May 2024

  • Reviewed: 12 October 2023

    3.0
    I dont advice anyone to stay here until you need exactly this location. Be ready to suffer from lifting your luggage to
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    First of all, the apartment is located on the 3rd floor without elevator inside the building, that was not mentioned in the description of the building. With luggage that you have to lift on the 3rd floor in antique stairs, it’s quite crazy challenge. 2) No kettle inside apartment! Even no cup! 3) internet is disappearing all the time! I had to leave the room to come closer to the main door to have a good connection.

    Only location was perfect.

    Stayed in October 2023

  • Reviewed: 13 September 2023

    10
    It was an excellent stay because of the location!
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    4 sets of stairs w/o elevator. No refrigerator or microwave. Meeting time wasn’t clear & we had to wait to meet them for the key.

    Perfect location! Excellent WiFi, Very Clean! A/C worked great! Sound proof windows & black out curtains. It was an excellent stay because of the location! It’s at the corner of Porta Costello & Borgo Pio, with many great reasonable restaurants. 10 min walk to St Peter’s Basilica, 20 min walk to Trevi fountain & the Spanish Steps, & 30 mins walk to the Colosseum!

    Stayed in September 2023

  • Reviewed: 21 August 2023

    1.0
    Low expectations low cost
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    -It is a really cheap apartment don't expect anything -no water in the room -the A/C was too loud but it was working well, -no wifi connection at all, they charged extra for wifi -30 min distance from the historical area

    + It was cheap apartment + it was clean, + no room cleaning during the day

    Stayed in August 2023

  • Reviewed: 20 May 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness is very bad. The walls were probably painted during the period of the Roman Empire. A terrible stench was spreading from the corridor, and it was very difficult to ventilate the room. The door of the room was very insecure and on the first night various noises were heard in front of the door itself. We did not receive any invoice from the owner, nor did we receive a certificate of residence. No one changed the towels, and when we returned one day we noticed that the window was closed, although we had left it open during our entire stay, all days. The price was sky high, although of all the nearby locations, it was the most affordable. Definitely not to be repeated in my case. But for some cheaper condition is ok.

    Location is perfect. Everything that is written on the booking is available in the facility. Very good restaurant is under the room.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    9.0
    Good location
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    That isn’t clear if It’s hotel or Airbnb style .. I Thought that was a hotel so I was hopping to find a reception and there wasn’t so at the first moment I felt insecure of the place, you have to wait until the housekeeper arrives and gives you the keys… the logistic could be better ..

    The location.. is amazing and for the price is prefect!!

    Stayed in May 2023

  • Reviewed: 27 April 2023

    5.0
    Location good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Shower lead leaked. No fridge or no plug. Headboard very tatty plastic peeling off. Also door frame came away.

    Location great. Clean but very basic. Lots of stairs to climb. So not suitable for elderly. I struggle. Didn't have a lift. Waiting for some issues to be fulfilled. 🤞

    Stayed in April 2023

  • Reviewed: 5 April 2023

    5.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    There was no linen on the sofa bed. No effort was made to correct this.

    Stayed in March 2023

Showing 1 – 25

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