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Reviews of Rome Ciampino Smart Hotel 3 stars

58 Via San Francesco D'Assisi, 00043 Ciampino, Italy

#1 of 7 hotels in Ciampino

Guests' Choice

Review score

Based on 179 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 2 September 2025

    10
    Wonderful place to stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything about this hotel was wonderful. The room was great, the staff very helpful and accommodating and the taxi driver Sergio brought me right to the hotel door with it being quite late when I arrived. Highly recommend this hotel. 🤩

    Stayed in September 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that the hotel lacks is a tiny in room fridge for beverages especially in the summer

    I liked the way you can commute from the hotel. It's 12 minutes to roma termini. The area is full of shops and restaurants

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Clean, good value, little getting used to the “smart”, no manned reception, but was perfect for our needs
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Arriving late at night little challenging to find somewhere close to park and offload luggage and then not many places close by to eat by foot.

    It was clean and efficient for our need as a family to stay over before catching early flight

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Great place to stay in Ciampino
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable.

    Very clean and comfortable room. Aircon and shower were both excellent. Perfect position for getting to the station for the bus to to the airport. Nice coffee machine for guest use and bootled water. The entry to the building and room uses a code pad which is sent before arrival. Would reccomend this hotel to anyone using the nearby airport.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Overall I enjoyed my stay - excellent place.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The one thing I didn’t like about the property was the shower, way to small, I couldn’t move and the shower head was fixed and very high, so taking a shower involved getting wet from head to toe hair included, and I didn’t exactly needed to wash my hair.

    I liked everything about the property, form the stuff and how quick and prompt they were, supper attentive. The room was clean and AC worked perfectly specially considering the heat in Rome. They helped me finding nearby restaurants, they are super close to the train station and in a calm area, also helped book my taxi for the morning and they are located super close to the ciampino airport.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Great stay!
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Unfortunately the power was out when we got there but we were early and the staff made us comfortable. No fault of thier own as it was off across the city. The Wifi was a little slow and there were a few bugs in the room. The walls were very thin, we could hear our neighbour snoring. We couldn't find much restaurants etc around but we found a small cafe and supermarket which was handy. Felt like we were in the middle of nowhere a bit but it did the job for us.

    Great hotel, we appreciated them letting us check in early with two young kids. Great communication. Handy having a vending machine. Freshly renovated. Great housekeeping who turned the room around quickly for us. Lovely reception staff. The rooms were clean and tidy.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Showers were a little small

    Cleanses and closeness to shops, airport and places to eat.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    A perfect stay for a plane transiy
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    * The personal is friendly * The hotel is clean * The code access is more fluid Overall, the quality/price for this hotel is perfect

    Stayed in August 2025

  • Reviewed: 9 July 2025

    10
    Perfect!
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Clean, comfortable and quiet! Very easy to get to from the train station and just as easy to get to the airport terminal by taxi.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    A perfect pre-flight stay with spotless rooms, amazing service, and thoughtful touches throughout.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    I wasn't staying longer!

    The air conditioning was great, and the rooms were spotlessly clean, spacious, and featured a fantastic shower stocked with shampoo, conditioner, and body wash – exactly what we needed before catching our flight. The balcony was a lovely bonus too. A special mention to the incredibly friendly reception staff – nothing was too much trouble. I simply asked how to book a taxi for the next day, and the receptionist arranged everything for us. She even recommended a brilliant little pizzeria for dinner. Top-notch service from start to finish.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    You could hear other people in the seating area while trying to sleep. Also, the snoring from the adjacent room didn't help. For the size of the shower, I don't think it's particularly a good shower head to have. A smaller one that can be taken off the wall or be lowered would be good. You can't really have a shower without washing your hair. Make a shower cap available??

    Easy to get to from Ciampino train station. Ease of access. Friendliness and helpfulness of staff. Air conditioned room. Coffee machine for all to use.

    Stayed in July 2025

  • Reviewed: 14 June 2025

    10
    Great value, would return
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not too soundproof and in quite a noisy location, otherwise perfect stop off point

    Very convenient location for flying home, great value, great communication and responsiveness and a great comfy room - would definitely stay again if back in Rome

    Stayed in June 2025

  • Reviewed: 23 May 2025

    10
    Fantastic Customer service
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The customer service was perfect and so helpful.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No proper breakfast

    Comfortable hotel, good communication, good location

    Stayed in May 2025

  • Reviewed: 19 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location seams pretty close to the Ciampino Airport, but you have to go all the way around to get there. It took us 20 minutes of taxi ride with morning traffic. If you plan to walk - it will be more than an hour.

    The room is nice and clean, has a balcony. Beds are comfy. It's also a coffee machine in the lobby offering free drinks. No nonsense check in and check out.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Great for one night.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Be forewarned; room are very, very small.

    Fine for one night. Right next to Ciampino airport so great if you need to catch an early flight.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    9.0
    Staff helpfulness: 10/10
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed here for one night due to an early flight. The location of the accommodation is excellent – we reached the airport shuttle with just a few minutes’ walk, and we were at the airport in about 15 minutes. The place was nice and clean. The staff was very kind and helpful, they answered all my questions immediately before our arrival!

    Stayed in April 2025

  • Reviewed: 9 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Really good location near to the airport Small bathroom

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some difficulty manuovering via technology over booking tegistration remotely but helpful staff at hotel provided support

    Clean, helpful staff and good for Ciampino airport transfer

    Stayed in March 2025

  • Reviewed: 26 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Write on the hotel website and on booking in more detail how you can get to the hotel from the airport by bus: the name of the bus, the platform number for boarding, how to pay for the fare, the name of the stop where you need to get off and the route from the stop to the hotel.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was no staff around, but plenty of instructions. But the fire alarm went off really loudly and it took over 10 minutes for someone to come and turn it off

    Love the inside of the building and rooms and free coffee

    Stayed in January 2025

  • Reviewed: 20 January 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and valuable hotel. Nice coffee station with cake and water. Easy to find and a good place to stay before going to Ciampino Airport.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    8.0
    Solo travler
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was late evening when I arrived and found it difficult to locate and enter the property.. The room (single) was very small. There was TV in room, however the screen was somehow obstructed by shelving. It would have been good to have been informed about watet/ coffee available in breakfast room at check in..I was lucky to have found a very nice pizzairia nearby.. Taxi to airport reserved by hotel cost 20e.

    Super clean bedroom and bathroom.. AC in room. Free coffee available in breakfast room..

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Exceptional
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location and very clean room I would recommend

    Stayed in January 2025

Showing 1 – 25

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