Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Lazio B&B and inn reviews
  4. Rome B&B and inn reviews
  5. Reviews of Terminal guest house 24

Reviews of Terminal guest house 24

24 Via Magenta, Central Station, 00185 Rome, Italy

#3957 of 3,987 B&Bs and Inns in Rome

Guests' Choice

Review score

Based on 119 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.0

  • Location

    7.5

  • Facilities

    4.7

  • Staff

    5.3

  • Value for money

    5.3

  • Free WiFi

    7.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 4 June 2025

    3.0
    No
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    N/a

    N/a

    Stayed in May 2025

  • Reviewed: 21 May 2025

    3.0
    Not happy.
    • Leisure trip
    • Solo traveller
    • Economy Quadruple Room
    • Stayed 11 nights
    • Submitted via mobile

    No internet for few days,

    Just the location

    Stayed in May 2025

  • Reviewed: 24 October 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything, not clean pretty old and damage, not so secure! It was difficult to find the place, because the address sends you to another building!

    Nothing, but the location is next to Termini, so it you like need to be there is perfect!

    Stayed in October 2024

  • Reviewed: 16 August 2024

    3.0
    With the exception of the location, near the termini, a horror.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator turned off at night, stinky garbage at the entrance of the building, dirty stairs, super tight room, bad bed, no hot water, only cold, not cold, cold. Very high cost benefit, for what they deliver, they should charge 1/3 of the price. Place different from the one announced in the booking, I was changed rooms twice, in the first room the portable air conditioning was crap, it didn't freeze at all. In the second one it was the wrong room and they asked me to change it after I was already installed. In the third there was no hot water, only cold, not cold, cold. The shower holder was broken, the shower is extremely tight, the person can barely turn around inside it. They turned off the elevator at night, and I was on the 4th floor. The garbage from the building is at the entrance and was not collected in the entire period we stayed there, on the second day it was already a disgusting stenchor. You feel the smell of rotten garbage at the entrance and exit. I don't recommend it, unless they reduce the price a lot and even so for those who have little money. Other than that, the economy is not worth it.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    5.0
    Looks totally different from the picture and we had to walk to walk to another location since the address was matching f
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no towels in the room, and the AC was noisy during the stay.

    They work 24 hours.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    4.0
    Never again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    As we arrived midnight from the train station, we had to wait for someone to arrive to pick us up. We were taken to an another address and had to walk another 5 min. The room was basic. It was very warm and the air condition did not work. We asked for a fan and they brought us after a complaint. There was no internet connection which we needed to connect our family. We were told "there is a problem with the internet". The bed was not comfy and the bathroom facility was fair.

    The location is very good for people who wants to stay close to the Roma Termini.

    Stayed in July 2024

  • Reviewed: 18 June 2024

    5.0
    I wouldn't recommend these apartments
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    First of all, we didn't get exact information about check in and check out. When we came, we called them and everything was good. But apartments conditions wasn't so good. They said there is wifi, but it wasn't. We had to use our internet, bet connection was poor in the apartments. The biggest problem was we barely had hot water, we needed to take a shower with a very cold water. They said they fixed the problem, but it was the same and also there was problems with the toilet, it didn't worked properly. Talking about personnel, it wasn't the best experience. They didn't text back, when I asked about check out in the app, I didn't receive any answer. But day before check out we met that person in the hallway of our apartments, so we figured out everything about it and we asked to leave our bags here after check out, he told us u can leave it on my office. But the last day, we called him and he didn't answer. I am very disappointed, it's not worth it these money we spent for booking that room.

    One thing I liked about that was the location. We didn't need a taxi, we easily reached out spots by foot.

    Stayed in June 2024

  • Reviewed: 4 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hygiene

    Lication

    Stayed in February 2024

  • Reviewed: 24 February 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was mould everywhere in the bathroom including ON the showerhead, the toilet seat was broken, no hand soap or body wash, the towels had holes, the bed sheets had stains. Nothing felt or looked clean. The room in general had a weird smell. The adress on booking is wrong but the proper adress isnt far. The checkin on booking is wrong.

    The mattress was comfy

    Stayed in February 2024

  • Reviewed: 21 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms aren’t cleaned properly

    Great location, you can walk to all the attractions, but the room requires thorough cleaning, and it gets quite noisy.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    5.0
    The quality of the service is bad, this is in line with the price you pay
    • Leisure trip
    • Group
    • Economy Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    They charged me an additional fee for checking in after 0:00

    Internet

    Stayed in December 2023

  • Reviewed: 15 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was not clean, the staff a bit rude and additional I asked if the property has a kitchen they mentioned yes, However the property only has room for renting. I am a bit disappointed they were not clear with the information about the property and additional the staff a Indu Guy was a bit rude and chasing me with the payment because the machine did not have enough battery and additional I asked for help of the hitter when I arrive therefore he replied tomorrow.

    The room is comfortable

    Stayed in November 2023

  • Reviewed: 1 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bed is not truly a double bed. it is two twins beds next to each other. terrible for a couple.

    Stayed in October 2023

  • Reviewed: 28 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The address on booking.com is wrong. We arrived at night and were trying to find the guest house being in roaming. There was no fridge when we arrived, next day they brought it.

    Good location, a/c in the room, a private bathroom.

    Stayed in July 2023

  • Reviewed: 11 August 2025

    1.0
    Glad it was only two nights
    • Leisure trip
    • People with friends
    • Economy Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    We went to the address provided which was not the location of our room. We went to a second location and then had to go to a third location. The person who checked us in had a yelling match with someone on the phone. He could not get the lock to work. He had to fix it but it did not work after that. We had no toilet paper. There were old food and cups under the bed as it had not been cleaned. We felt quite unsafe the room was poorly furnished but there were lots of towels amd the bathroom was new

    Its location

    Stayed in August 2025

  • Reviewed: 10 August 2025

    2.0
    Worst experience ever.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The first impression was a clear sign of how unprofessional this place is. The address they give you is fake — they make you wait at one place and then take you somewhere else. Every day, the staff tried to get into our room without knocking. Thankfully, they couldn’t get in because we kept the door locked. They kept saying we had to check out, even though our check-out date hadn’t arrived. Luckily, we were there when this happened, otherwise they might have entered our room without permission (and we believe this has probably happened). At night, there was constant noise. We heard people running, banging doors, and trying to open them. It felt really unsafe. When it was finally our actual check-out day, there was no one at reception. I had to contact them myself just to figure out how to leave. The sheets were dirty, the bathroom was full of mold, and the floor hadn’t been cleaned at all. Terrible experience — I wouldn’t recommend this place to anyone. I can’t believe booking offers a place like this.

    Nothing

    Stayed in August 2025

  • Reviewed: 4 August 2025

    1.0
    Worst Experience
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Everything, it was dirty

    It was bad

    Stayed in August 2025

  • Reviewed: 10 July 2025

    2.0
    Really a bad experience
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    At the last moment they hav changed the room. And room was badly smelling. No electric kettle

    The way of greeting staff was poor.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    1.0
    Not recommended
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The address was another one in a dirty building, the room was very small, with a bad smell of cigarettes and with bedbugs,dirty and smelly bathrooms

    nothing

    Stayed in July 2025

  • Reviewed: 3 July 2025

    6.0
    Was okish
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    🚿 shower

    Air conditioning 🫶🏻

    Stayed in July 2025

  • Reviewed: 1 July 2025

    1.0
    Horrific, Avoid
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Avoid this place at all costs. The AC didn’t work, the room was extremely small, and the shower was completely unusable. I had to wait 30 minutes just to get access to the room, only to find out it wasn’t a real hotel—just a bare room with none of the basics. I slept surrounded by insects and even developed a rash from the bed. This was one of the worst stays I’ve ever experienced.

    Nothing

    Stayed in July 2025

  • Reviewed: 17 April 2025

    1.0
    Poor experience, scammers, avoid this hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stay far away from this hotel – they are scammers. I booked a room for one night and the money was withdrawn from my account, but I received an email saying the transaction failed. I contacted them via WhatsApp and even messaged them through Booking.com, but they completely ignored me. They were extremely rude and irresponsible. I told them I would come in person and pay directly, but when I showed up, they rejected my phone calls and I was left without accommodation, stranded on the street. This hotel is clearly running a scam. I will be pursuing legal action against them for this theft. Avoid this place at all costs.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Incredibly dirty, mouldy hotel room. The door to the room had been kicked in and badly repaired. Dust on every surface. Scum and grime all over the bathroom. No staff on site to assist. Had to call a staff member who turned up and was abusive. Light bulb missing in the room. Graffiti on the furniture.

    Nothing

    Stayed in April 2025

  • Reviewed: 15 April 2025

    1.0
    A disappointing service
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I loved just that it was close to the train station. The room was not clean enough, the water of wc was not working, the wall up was a bit broken and we felt really afraid to sleep because of the possibility that someone might enter the room. The door of the balcony was broken, the shower also. They didn’t tell us that the cleaning room was everyday and even though was not clean enough…they through up things I needed and were letting their stuff that didn’t even know why they did, we didn’t receive clean towels when they were dirty and didn’t receive toilet paper. The room was too cold and the heating was not working, was coming just cold air and not warm…we ended up having a cold. The keys of the door were not working properly…I’m really disappointed about how they wanted us to pay quickly the room, without letting us see it first…really terrible service, the man didn’t even took the time to listen to our needs.

    Stayed in April 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!