The rooms locations were a bit tricky to find ( Google maps didn’t seem to recognise address). Thankfully a helpful local called the owner and then showed us the correct location. We weren’t given access codes until paying the city tax by card the morning of our arrival. As we were travelling a lot I don’t think the need to pay was clearly stated. When we got to our room there was another couple who had difficulty locating and entering rooms. The manager appeared pretty upset that he had to drive across town to let them in. I think there needs to be a clearer check in process indicated.

Stayed the night prior to boarding an ocean cruise so position and comfort were good . Room clean and even had electric shutters to keep room dark. Small balcony for fresh air. Could walk to train station and also main boarding venue for cruises,

Stayed in May 2025

Clean and well situated within the port area

Stayed in April 2025

Breakfast - voucher for 1 croissant and 1 coffee nearby

It was modern, very clean, nice bed and pillows, had a coffee and tea maker, elevator, good wifi

Stayed in December 2024

The way that I was treated by the manager. He was stern with me on the phone

Clean room and very secure

Stayed in October 2024

Entrance and hallway

Great location, clean and functional for a pre cruise one night stay.

Stayed in August 2024

Location in Civitavecchia was amazing , rooms are clean and modern and a good space , the surprise was the building it self , it’s a very old not well maintained, but rooms are pleasantly surprising “you can’t imagine having such good room in such building”

Stayed in July 2024

Cleanliness of room was good overall. But the room needed a good thorough vacuum &washing down of floors & cobwebs under the bed. Also foyer. New linens are hopefully in the plan We did discover ants, so spraying is needed. Nightly rate needs an adjustment.

Host was caring & very helpful. He definitely wanted to please his guests. Very good host. Location is great. Town square was lively. Found unbelievable exceptional real oven pizza place just around the corner in open square.

Stayed in June 2024

No coffee cups on room,

Room good, clean. Loved Balcony, location

Stayed in June 2024

Didn’t realise we had to go somewhere else to have breakfast.

The bed was very comfortable

Stayed in May 2024

Location with great ! However . Communication was lacking. I had to contact him/she to find out about checking in. No correspondence with him/she regarding if we needed anything. We were supposed to be supplied with breakfast for two days! We only received one voucher!He/she did arrange for transportation to the cruise ship. I still am not sure who I was corresponding with.

Stayed in May 2024

Great location and great host; one can contact him on WhatsApp in advance and he is very responsive. He booked a ride for us to the cruise port too.

Stayed in April 2024

The outside of the hotel is not nice and the walls up the stairway needs to be painted. However, the room, the bed and the bathroom was very clean and modern. Bed was very comfortable. Room was small put worth the price.

Everyday Frederico brought us croissants. They were delicious.

Stayed in April 2024

Should have a bigger sign in front of building

Frederico was very helpful & friendly. Room is clean & spacious. You still can hear some street noises with windows closed. Location is good with lots of restaurants nearby. Breakfast is nice. Nespresso machine, snacks & extra water bottles are a nice touch. Easy stroll to town center Couple banks nearby if you need ATM withdrawal. Communication with Frederico was excellent.

Stayed in February 2024

Many reviews refer to the property as a hotel. This is not a hotel. It is collection of suites in an apartment building that has other private residences. There are 3 sets of keys required to get to your suite from the street outside. We had some difficulty getting the keys to work so we were afraid to get locked out as it was a cold night. So my wife went to get some takeout food while I stayed to make sure I could let her back in to the building. Otherwise, we had a comfortable stay and Federico was very helpful.

Very clean property near town centre. Federico was very friendly and courteous.

Stayed in November 2023

No name on the bldg no reception desk. The building is an apartment building rather than a hotel.

Pleasant host. Great location for seeing the village .

Stayed in November 2023

Hard to find

Stayed in November 2023

No dislikes!

The room and location were perfect for a 2-night stay awaiting our cruise. Staff was very accommodating and pleasant. Would stay at the Riviera again and would highly recommend it to others.

Stayed in September 2023

I was happy with my night at the apartment.

The apartment was secure and in a great location, walking distance to restaurants and beach . Very clean and comfortable with extra special touches like bathrobes .Having a balcony was also a bonus .

Stayed in August 2023

Does a hard time filling out the proper paperwork for the express check-in, but the owner is very accommodating. Met us there.

The location. Cleanliness & security

Stayed in September 2025

Difficult to come into the apartment

Stayed in August 2025

Property was initially hard to find - small sign in a shared building. I was told I would be able to leave our luggage with the property prior to check in, this wasn’t true. Which meant we had to carry our luggage around for 4 hours in the 30 degree heat. The owner then backtracked and said we could leave my luggage but it was not his responsibility. The code I was given to the door did not work. The owner then told us we were booked into another hotel which is why we had the wrong code. After 5 hours and much confusion, we finally got into the room, not what you want after 12 hours travelling.

Property was nice, fairly clean and in a good location.

Stayed in August 2025

Once we entered the room it had an unberable and very strong smell of sewage. The hand basin's drain was blocked, and the garbage can was not emptied out. On the balcony the cigarette buds from the previous guests were still in the ashtray. It was a difficult proceedure to get in, and I was not sent the email with check in proceedures on time. I had to go to a shop and ask them to call the number that was displayed on the Riveira suites card. That turned out to be the wrong number. I asked if we could drop our luggage abit earlier to the room, but they said no. I complained and said it would be impossible to sleep in the room because of the sewage smell. The lady took 1 hour and 30 minutes to figure out what she will do with us. She eventually said she will move us to another property in another location. It was pouring rain and we needed a taxi. The taxi's was dropping us and she told me she can arrange one for €50 for a 5 minute drive. I told her that was way overpriced and that they should be offering to pay the taxi at this stage. She told me it is not their responsibility to pay for the taxi. There was zero service recovery.

The room was renovated and location was good.

Stayed in July 2025

The complexity of codes

Very hard to get in. Instructions were not very clear simply because there were not in order. Spent an hour trying to work it out

Stayed in July 2025

When we arrived we called to say we were there to be met with attitude from the host that we hadn’t done the speedy check in that he sent on booking a few days before, we were in Italy already and didn’t see it, told it would take 5 minutes, called him back as it needed verification and he said oh I’m driving now. Took us 20 mins to get into building in 35 degree heat. Then the air con broke at 11pm, I messaged on booking and text no response until late next morning when they said it was a power cut…. All the lights were working and turned out it was an issue with the remote that we had to change batteries to fix so that was a lie. Property was fine but staff if you need help not good or anything breaks were useless

It was located very close to the train station and was clean

Stayed in July 2025