Bed mattress needs replacing, kept off the edge and mould behind the shower screen door.

Location, great bar and helpful and friendly staff. Tiziano at the front desk was particularly helpful and charming.

Stayed in September 2025

All works.

Situation is good if want to walk around or use metro. Area is silent. We slept well.

Stayed in August 2025

The way to find my room (take elevator from ground floor to 1ft floor then take another to your floor) too busy with other people 😓 Key card keep it like your visa to avoid paying money.

Location

Stayed in August 2025

Very clean and conveniently located. Staff were friendly and helpful and the breakfast was delicious.

Stayed in August 2025

The shower wasn't clean enough.

The location was perfect. The staff were very nice and generous.

Stayed in August 2025

Did ask for a kettle in my room for the weekend as I would have to leave for day trips before breakfast was served, and I had paid for breakfast. Didn't get a kettle. I had an adjoining room and had screaming children in the next room, not the hotels fault.

Beautiful hotel, great location and a good variety of food at breakfast. Aircon in the rooms amazing.

Stayed in July 2025

The elevator situation is strange with 1 lift taking you up 1 floor and another tiny lift for the rest of the floors. Rooms are small in general, some with tiny bathrooms

Very well appointed hotel...great location and friendly staff.

Stayed in June 2025

Some people complained in reviews about small rooms so I expected them to be tiny but they really are what I expect in a capital city, can’t do a cartwheel but big bathroom and enough room to open suitcase.

Great location, 5 min walk to Spanish steps, 25 min walk to Vatican, 10/15 min taxi to colosseum (about €20 euro). Very clean, lovely interior, lovely staff. Amazing air con, the room was soooo cold at night. Bathroom was lovely too.

Stayed in June 2025

Rooms are just way too small.

Area was great access to city centre.

Stayed in June 2025

We would have loved to have tea/coffee making facilities in the room

Location was great

Stayed in May 2025

Shower was pretty small.

Great location, lovely breakfast, nice room. Clean room and nice toiletries and well laid out. Metro is very close, direct train to Airport and easy to get around as well as coveniant food options locally including supermarket for basics.

Stayed in May 2025

nothing I can think of

Great location, comfortable nice room, adequate breakfast at extra cost

Stayed in May 2025

Nothing

The hotel is in a great position to start to explore all the sights of Rome. Staff are very friendly. We had a lovely comfortable room. Plenty of choice for breakfast, including prosecco!

Stayed in May 2025

There were no tea and coffee making facilities in the room.

The breakfast was just right with an excellent selection of both cooked and continental buffet. The room was small but made the best use of available space and was clean and well appointed.

Stayed in May 2025

For a 4 star hotel the room is very small even the shower is not comfortable

The location and the staff are very helpful

Stayed in May 2025

The room was rather too small.

Great hotel location at the door to Piazza del Popolo with walking distance to Villa Borghese gardens and other Rome attractions, also good proximity for walk to Vatican. Ambient with touch of a Rome city palace in lobby and joint rooms. Nice breakfast including good choice of typical pastries.

Stayed in May 2025

Noisy at night with birds when trying to sleep in middle of night. My fault….I had opened the window for fresh air.

It was a pleasant hotel. The staff at front desk were amazing and helpful.

Stayed in May 2025

Shower pressure was very low. Breakfast buffet was fine, but nothing special - I'd stay again, but probably without the breakfast option. Noise levels from people in the corridor were quite high.

Loved the location (right next to the metro), style of the hotel, friendliness of staff, cleanliness, 24h reception, TV (got Sky, so can change language on programmes), good value for money.

Stayed in March 2025

Some small complaints: the water was hot, but walking 25-30km each day, I wanted hotter. Breakfast: again, ask for coffee - and you will get excellent coffee. (There is also a very good barista bar 50m toward the Metro, which opens at 6.30am). The hotel bar was too expensive.

As a solo traveller, River Palace was great. The area was quiet with good eateries, but, imnportantly, you are going to be 20 minutes from the center - if you like walking then this makes you see more of Rome - if you don't like walking you are literally three minutes from the subway and can get the subway into the Termini stop, or catch a bus. The bus stop for the Coliseum is on the right hand side by the pedestrian crossing - and that worked brilliantly. Hotel: rooms are very good - I upgraded to a double room as I wanted a bathtub - and they did that, no problems. Staff are excellent: helpful, careful, and genuinely sevice minded. Breakfast was good, but only 3* - cereals, a cooked breakfast, and ASK FOR COFFEE - you can get an espresso, cappucino etc; the coffee out is diner coffee, but the coffee from the waitress was good. I need extra pillows, and that was done. There is an extra duvet already in the room. The room has an adjustable thermostat, and I had a street room on the third floor with fully opening windows. Sky box with channels. The room as very clean, and it has a nice old world charm, which I prefer to modern boutique decoration, so all-in-all very happy.

Stayed in February 2025

The rooms are tiny, but there is a spot for 1 suitcase in the closet. The carpet could use some cleaning. Our room was extremely hot (in Feb), but the staff was able to solve this issue quickly.

Excellent quality continental breakfast Very quiet room Staff professional and helpful The toiletries are plenty Minibar products Location is great Free lwmonade at the reception

Stayed in February 2025

My room was on two floors which was very nice but it would have been handy to have a space to leave the coat and shoes on bottom floor

Pretty and very clean

Stayed in February 2025

N/A

Friendly and helpful Staff. Decor of the hotel plus the convenient location.

Stayed in February 2025

We upgraded to a larger room than the basic but it was still very small. However the bathroom was spacious and had a bath . We found the cost a little high for the size of the room but the rest of our experience, which was so positive, made up for any shortcomings.

The hotel is very well situated and within walking distance of lots of the city's attractions. The River Palace is very comfortable and spotlessly clean. It was warm and welcoming. It has a nice bar for a pre dinner drink or a digestif . The breakfast is very good and served in a pleasant room with linen tablecloths and napkins. The atmosphere is of a comfortable old fashioned family run establishment. I would certainly stay there again when visiting Rome.

Stayed in February 2025

Could be more charming

beautiful hotel

Stayed in December 2024