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Reviews of RistHotel Pianura Inn 3 stars

Viale del Campo 14 Viale Lombardia 21, 20874 Busnago, Italy

#3 of 3 hotels in Busnago

Guests' Choice

Review score

Based on 24 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.8

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.7

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Showing 1 – 24

  • Reviewed: 14 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn't like that there was no kettle in the room 😕 also the bathroom really needs updating the shower was terrible we got stuck a few times as the sliding doors keep coming off the runners which makes you nervous to move them in case they break or fall

    We liked the restaurant attached staff lovely most of the staff in the Inn are nice some of them quite rude .. A lady that had very good English was lovely an helpful,but one moring my daughter who is 9 was in reception where they had coffee and hot cholate machine and she helped herself to hot cholate an small crackers which she thought was OK as previously we where been offered it openly but when we came down the blonde lady at reception had a face on her and was so rude to us all the rest if the day and the day after wudnt day hello nothing after been so nice even when we came back after been out for the day she completely ignored us just waved her hand away and walked in to the office and closed the door this was on our last night to stay and we all felt very uncomfortable we had planned to stay another night but decided against it as the next moring myself an daughter came for breakfast and 2 blonde ladies where both rude are mind was made up we where not staying longer ..now I payed for my daughter hot chocolate after an tea u got bearing in mind my husband only came down for breakfast once an we stayed 5 nights!!!! So yes that what put us off we won't be back as was completely unesccarry to behave so childish and when we were leaving was been so nice but damage was done!!!!

    Stayed in February 2025

  • Reviewed: 20 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    The hosts were very friendly and helpful. Clean and good price.

    Stayed in June 2024

  • Reviewed: 27 October 2023

    6.0
    A little pricey for what you get..
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    The beds could be better to sleep on.

    breakfast was fine. You eat the same thing every morning in Italy anyways.. coffee and briscoe

    Stayed in September 2023

  • Reviewed: 16 August 2025

    9.0
    It was a good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is good

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Great place for overnight travelers
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Breakfast could have been more varied, there were no hot dishes.

    We liked that the hotel has a reception at night, which was very necessary for us due to a delayed flight and late arrival in Bergamo. The room had air conditioning, for which we are very grateful - it was very hot outside.

    Stayed in August 2025

  • Reviewed: 20 October 2023

    1.0
    Happy to leave
    • Business trip
    • Family with young children
    • Standard Triple Room
    • Stayed 5 nights

    se upper

    Very poor breakfast ,everything is calculated to give so little as possible to the custommer ,i dont ead on morning ,but oit is eye catching that custommer is nothing for them ,aslo the checkin at 4 clock ,also they do not smile with custommers . Refrigerator in room not working ,shower know defect ,beds are so oldy that i really dont like to sleep in so old beds ,not ventilation at all this hotel should be forbidden ,no lobby ,thsi hotel is a scrap ,we dindt expect that much but there is aminimum ,this hotel is only 1 star nor more no less .Also no coffe in the room is is ususal a king of wather cooker in the room

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Niente

    La location e la cortesia alla reception

    Stayed in October 2023

  • Reviewed: 14 October 2023

    1.0
    The stuff is really crazy! I was under the shower and they rang me on phone , on mobile and knocked at the door continuo
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The stuff is really crazy! I was under the shower and they rang me on phone , on mobile and knocked at the door continuously and pretending to answer immediately , after I was in a meeting and they tried to open the door as well , I had to interrupt my conference to answer them to them that I don’t need anything !!! Speechless !!! Very bad manner indeed , the day after I left the room for another hotel ! Never more!!!!!!!!

    The stuff is really crazy! I was under the shower and they rang me on phone , on mobile and knocked at the door continuously and pretending to answer immediately , after I was in a meeting and they tried to open the door as well , I had to interrupt my conference to answer them to them that I don’t need anything !!! Speechless !!! Very bad manner indeed , the day after I left the room for another hotel ! Never more!!!!!!!!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    2.0
    Wont be staying there again.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast terrible, beds like camping beds so uncomfortable. Bathroom unclean and too small.

    Night staff so nice and very helpfull.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    10
    The stuff are very friendly special the boys from Night Shift very friendly and helpful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pizza was soo good..!!

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    Best pizza in Italy I travel everywhere in Italy but this one was the best
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Best pizza in Italy

    Stayed in September 2023

  • Reviewed: 7 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that every time you go out you have to leave your key in the reception.is was quit annoying for me because also I was going out for 10 minutes I was forced to give the key

    Very nice and quit area

    Stayed in September 2023

  • Reviewed: 29 November 2022

    2.0
    Poor and not friendly
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Very old furniture, poor bathroom, breakfast is just a snack, pets are treated on primitive way, 100% no tolerance even for small pets, no carpets in rooms, noices from 5 am, voices, doors slams etc

    Nice parking is available

    Stayed in November 2022

  • Reviewed: 30 September 2022

    5.0
    Busnago work
    • Business trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    The rooms are not soundproof and the hallway transmits all noises in the night. My shower was too small and the water could not be controlled, hot or cold changing fast. The breakfast was so bad we had to go to another place to have a decent breakfast. Second day we did not even try the coffee. The morning staff (maybe owner) who should have attended us with our questions and complaints about our rooms did not speak English and did not seem to care to understand us.

    We chose the place because of location close to our business destination. It has a lot of parking space. The night receptionist is a very kind and caring person.

    Stayed in September 2022

  • Reviewed: 24 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 22 November 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 12 August 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 26 February 2025

    1.0
    Very poor
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 11 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 3 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 10 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Exceptional
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 14 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

Showing 1 – 24

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