a/c did not cool very well

location

Stayed in August 2025

Everything! Second time traveling to Italy and staying at this hotel it’s so convenient from the train station in the wall of Luca is right steps away. It’s a beautiful place to stay and the staff is fantastic. I highly recommend hotel Rex for anybody traveling to Luca.

Stayed in August 2025

Very quaint hotel, in a perfect location beside the train station and for easy access to the walls of Lucca

Stayed in August 2025

location, room, and breakfest.

good location. clean and quite room. good breakfest.

Stayed in June 2025

Disappointed that bath plug didn't work. A bit shabby generally but that's not really a problem. Odd in a country like Italy with amazing fruit that there wasn't any fresh fruit on the breakfast buffet.

Great location for catching an early train. Nice and quiet. Comfortable bed. Pretty good breakfast. Good for solo traveller.

Stayed in July 2025

Very friendly and helpful staff, nice room, great breakfast and in the best location. Thanks, I'll be back 😊

Stayed in July 2025

The location of the property is great and with very easy access to all that you need to do in Lucca.

Stayed in May 2025

Nothing

The location is right next to the train station entrance. There is a coffee shop next to the property and the staff is helpful.

Stayed in June 2025

Very close to train station, very tasteful decor, extremely friendly staff

Stayed in April 2025

Nothing. I had a delightful stay.

Charming little hotel, perfectly located 50 metres from the train station and 100 metres from the city walls. It's a little quirky, with mismatched crockery at breakfast and so on, and the room furnishings have an old-fashioned vibe, but that only adds to its charm. Bed was comfy, water was hot and plentiful, and they provided real bars of soap. The staff were particularly friendly and helpful and my room, despite looking out onto the station piazza which is undergoing refurbishment, was perfectly quiet. Excellent value for money, especially in a city that is otherwise very dedicated to extracting as much from tourists as it can: the Rex stands out for its fair pricing.

Stayed in May 2025

Breakfast. The food was prefab and very sweet.

Location, friendly staff.

Stayed in May 2025

None

This hotel is located next to the Lucca train station. It is an older hotel with old world charm and the staff and owner keep things tidy. Bed Sheets were clean and crisp. Bathroom was well stock with necessities. Breakfast was beyond my expectation with cold cuts cheeses, croissants, cereal, fruits, coffee, teas, etc. Everyone was really nice. This is the place to stay in Lucca for its location and value. 😊

Stayed in May 2025

Nothing

Care & attention of family members

Stayed in May 2025

Nil

Lots of room really clean

Stayed in April 2025

Breakfast not brilliant

Location friendly good value

Stayed in May 2025

Nothing really. A bit noisy maybe.

Location great. Breakfast fantastic.

Stayed in April 2025

The room is old fashioned and dark

Very central next to the station, close to Porta San Pietro to enter the city walls

Stayed in April 2025

Nothing it was great.

Fantastic location, comfortable large rooms, friendly staff, close to station. 5 min walk to walls in Lucca. Lovely breakfast provided. Room cleaned daily, little touches like hairdryer, mini fridge, clean towels. Would stay again for sure.

Stayed in April 2025

The staff was amazing. From the guy on the evening to the ladies during the morning check out. Everyone was super attentive and friendly.

Stayed in April 2025

The shower cubicle was very small considering the size of the bathroom.

Great location one minute from the station. The hotel is somewhat dated in a quaint sort of way. All the staff were very friendly, the night porter liked to have a chat when we got back each night. Room was large, comfortable and clean. Coffee, milk and biscuits were replenished everyday with further milk portions and biscuits on the table outside the bedroom. There was a great choice of breakfast items including eggs, cold cuts, cheese, breads and pastries, jams and biscuits. Just outside the city walls it was an easy walk to get into the main town where there are many restaurants, cafes and bars.

Stayed in April 2025

No, I can't think of anything.

This is a comfortable hotel, well located in Lucca literally a stone's throw from the train station, and just outside the city walls. The room and bathroom were well furnished, with a kettle for tea or coffee. I found the staff friendly and helpful.

Stayed in March 2025

It was dated as we had read, but it was so much better than expected.

It was quaint and welcoming, the people working there were lovely and they provided many little thoughtful extras to make the stay comfortable. The breakfast was good but it was very good because of the service. The location was perfectly convenient for what we had planned as we didn’t have a much time in Lucca

Stayed in April 2025

Hotel Rex is in a super convenient location for visiting the beautiful city of Lucca. We arrived by train and the hotel is only a few minutes from the station and right next to the ancient walled entrance of the old town. The staff were very friendly and accommodating. Our room was clean, spacious, well equipped, and we were lucky to have a lovely view of the city skyline. The included breakfast was an added bonus.

Stayed in March 2025

Great hotel with very good staff, location, breakfast and facilities.

Stayed in March 2025