Reviews of Residenza Ponte Vecchio Firenze
1 Piazza di Santo Stefano, Santa Maria Novella, 50122 Florence, Italy

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewWe had a wonderful stay here! The location couldn’t be better – right in the heart of Florence, next to the Uffizi Gallery and within walking distance of everything. The room was clean, comfortable, and had excellent air conditioning. Andreia, who runs the place, was incredibly helpful; she gave us great restaurant recommendations, booked a taxi for us, and kindly arranged a late check-out. It really made our stay even more enjoyable. All in all, a perfect place to stay if you want a central, comfortable, and welcoming stay in Florence. Highly recommended!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location, facilities, huge comfortable bed.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAffordable, great room, easy check in and the host went above and beyond. Could not recommend any higher
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewBrilliant location next to the Ponte Vecchio, Good sized, air-coditioned room, large toilet and shower. Friendly, helpful staff. Excellent value for money. Would stay there again without hesitation.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewAndrea was a fabulous host, she provided a list of local restaurants which helped us navigate through the city and each and every one on that list were exceptional. The bed was very comfortable, the mini fridge was quite spacious and the room was big equipped with it's own AC unit. Very well located at a 5 minutes walk from most attractions in the city center.
The shower head and the drain were clogged so washing ourselves wasn't an ideal experience. Wi-Fi was quite slow at some instances. We didn't get a view of the bridge but of a church (not that it wasn't pretty but was expecting to get to see the bridge from our room.) It wasn't a full deep daily housecleaning but rather a quick superficial one (the bed sheets were not changed).
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEverything
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewOur stay was truly exceptional! The location couldn’t have been better – very central and just a short walk to all the main attractions, including the stunning Ponte Vecchio. What made the experience even more special was our amazing hostess Andreas , She went above and beyond to make our trip unforgettable – from recommending and helping us book fantastic restaurants, to arranging a taxi during a nationwide transportation strike. Her kindness, attentiveness, and support made all the difference. This was an incredible experience we’ll always remember. We’re truly grateful and will definitely come back again!
Nothing
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewFriendly and attentive hosts
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe location was superb
N/a
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe location is great and everyone was more than helpful
Clean, walking distance to historic center, view to Ponte vechio
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewClean, friendly and above all, a nice Chianti Classico wine!
NA
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGreat location, very easy to access central Florence. Great host who gave list of lovely places to eat. Love the water cooler available in foyer. Shutters on window made a difference for sleeping at night. Comfortable bed. We enjoyed 2 concerts at venue next to accommodation. Thanks Andreia 😊
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified revieweverything was great. for the first time in a hotel room there was a Dyson hair dryer 🙂. thank you very much, Francesco, he was always in touch 👍. special respect for the minibar! I recommend it to everyone
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewGreat location, everything within walking distance. Great host.
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewProperty was in a great location, check in was a delight, the room and facilities were clean and very comfortable. Will most certainly stay here again in the future!
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewOne of the best BnB during my 🇮🇹 journey! Great location, friendly staff! A lot of nice restaurants around! Busy streets but no problem to get a rest at night! The most famous museums are just around the corner! And not to forget all the free drinks and snacks!
Everything ok!
Reviewed: 20 November 2024 · Stayed in October 2024
Verified reviewLocation
Fridge not working