Reviews of Residenza d'Epoca Palazzo Riblet

Clean and comfortable room in very good location.

Location is amazing with easy access to everything in Florence and train station.

It’s an older building so many doors to go through with different keys. The room also has to be locked by a key from inside. Nothing bad, just a fact for people’s reference.

A ability of the staff and centric and comfort apartment

Elevetor

Location is perfect!!

Perfect location and affordability.

The temperature in the room wasn’t pleasant, as the aircon didn’t cool properly despite Daniel’s efforts to fix it.

The room was centrally located. The staff was helpful. The room was spacious. The bathroom was nice.

The staff is available for 2 hours in the morning and 2 hours in the afternoon. This can be restrictive. We were eagerly awaiting the snacks and wine that were placed in everyone's room, but they weren't there :(

The location was good.

There was a window in the room,

Serena, at the reception, was thoughtful, kind, helpful. Check in and out was easy.

It was a fire trap. So many doors with keys to go through just to get to our room and to make our way out of the building. One key was particularly difficult to figure out (both entering and exiting) and the lighting was poor in that hallway and others. Others have noted how the elevator is slow. This is true and that would be ok — but it’s not ok if guests on other floors also need to use it around the same time. We waited 15 minutes on one occasion in sweltering heat. Because of an injury, we were not able to walk up the many stairs. Appreciate having a few treats in the morning and electric kettle. When our room was “made up” the second morning, no additional instant coffee or treats were provided. No toilet paper provided on the second day either. We were in Florence in extremely hot weather, so it’s no wonder the air conditioning in our room was inadequate. We human beings have destroyed our planet— climate change and so forth. However, the reception on the 3rd floor had excellent air conditioning. Would be nice to provide that to guests for a more comfortable stay.

Very kind and welcoming owners. The frescos on the ceiling and the layout of the room were excellent. Great beds and perfectly air conditioned. Loved the terrace too.

Excellent location, great people. They cleaned the room during the day. Very spacious room. Walk everywhere. Nice stay overall.

The elevator was complicated, small and very slow. Too many keys to enter the room. Ac takes time to cool, but then works ok

sweet and friendly owner

clean ans big room

The hosts were wonderful people. So kind and helpful.

It’s very dated indeed and the room looked on to a small dark courtyard where the external lift was. It’s quite a faff to get in to and out of with different codes and keys and things.

Location was near the station

Too many access restrictions. Need to open four doors to reach the room.

The location which is close to the major sites, the room itself which is spacious, the amenities, and it is rich in history, and most of all, Luciano ,the host, who has been very warm, helpful, and has given us a short important history of the building itself.

None

The location was very central to everything. The host was very hospitable and informative. Amazing place.

The mattress was a tas too soft and was 2 super single combined hence leaving a *empty* space in between.

Returning to Florence after 12 years, we discovered this exceptional family-run hotel that exceeded all expectations. From the detailed pre-arrival instructions to the warm farewell, every aspect of our stay was memorable. The hotel takes security seriously with a four-key system to access the rooms. Our spacious accommodation came with thoughtful touches including a welcome bottle of wine and daily refreshed snacks. Alex, the owner's son, was the perfect host. His restaurant recommendations were spot-on – leading us to authentic, reasonably priced local establishments and a fantastic gelateria. Each suggestion proved to be a culinary delight without breaking the bank. What truly sets this hotel apart is its personal touch. On our final evening, Alex even called his father (the hotel owner) to say goodbye to us. This gesture perfectly exemplified how they treat guests like family rather than customers. With its blend of professional service, genuine warmth, and excellent amenities, this hotel offers everything you need for a perfect Florence stay. We left feeling like part of their extended family and will definitely return. Verdict: Highly recommended for travelers seeking authentic Florentine hospitality with a personal touch. A perfect example of why family-run hotels often provide the most memorable stays in Italy.

Everything - our room was huge and the hosts were so welcoming and friendly!!!!

Nothing

It was very space and centrally located

The elevator was very slow

Welcoming hosts who looked after us and gave good recommendations for places to eat.

Very slow lift however we were made aware of this.

The spacious rooms, great aircon, lovely owners who gave us great recommendations and the kind offers off pastries, tea, coffee and wine! Grazie milllie!

This is a family run business and the owners were wonderful

It is a very old building and the AC could barely keep up with extreme hot days.

Very beautiful rooms with high ceilings, renaissance art pictures and other rustical decoration, very authentic for Florence Good location, very friendly and informative host, good AC

One restaurant recommendation made by the host unfortunately wasn’t good

What a unique apartment. It has a stand-alone bedroom that you walk into from the entrance with a queen-sized bed, and it has a very large adjacent sitting room (separated by glass doors from the bedroom) with two queen-sized sofas that pull out into beds. Our family of 4 was very comfortable. There was also a nice outdoor deck off the living space with table & chairs to enjoy a late-night glass of wine or early morning coffee. The most unique part of the place was the ceilings - they are painted with beautiful motifs! Luciano & his wife were wonderful & very helpful hosts. We thoroughly enjoyed our time at this property. I highly recommend.

Nothing .. it was excellent.

A boss, host Alex is an amazing person, met us at train station, provided with all info we needed and even gave us a bottle of wine as a gift. Wonderful place, big recommendation