21 Via della Scala primo piano, Santa Maria Novella, 50123 Florence, Italy
#148 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 71 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.7
Staff
9.5
Value for money
8.8
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 14 August 2025
Nelli
ArmeniaClean and comfortable room in very good location.
Stayed in July 2025
Reviewed: 5 August 2025
Yun-ting
United StatesIt’s an older building so many doors to go through with different keys. The room also has to be locked by a key from inside. Nothing bad, just a fact for people’s reference.
Location is amazing with easy access to everything in Florence and train station.
Stayed in July 2025
Reviewed: 30 July 2025
Erick
United StatesElevetor
A ability of the staff and centric and comfort apartment
Stayed in July 2025
Reviewed: 26 July 2025
Wheng
United StatesLocation is perfect!!
Stayed in July 2025
Reviewed: 14 July 2025
Soph!
AustraliaThe temperature in the room wasn’t pleasant, as the aircon didn’t cool properly despite Daniel’s efforts to fix it.
Perfect location and affordability.
Stayed in July 2025
Reviewed: 28 June 2025
Cora
CanadaVery kind and welcoming owners. The frescos on the ceiling and the layout of the room were excellent. Great beds and perfectly air conditioned. Loved the terrace too.
Stayed in June 2025
Reviewed: 25 June 2025
Sandeep
IndiaThe elevator was complicated, small and very slow. Too many keys to enter the room. Ac takes time to cool, but then works ok
Excellent location, great people. They cleaned the room during the day. Very spacious room. Walk everywhere. Nice stay overall.
Stayed in June 2025
Reviewed: 28 May 2025
Ruiwen
Canadaclean ans big room
sweet and friendly owner
Stayed in May 2025
Reviewed: 23 April 2025
Ruby
PhilippinesNone
The location which is close to the major sites, the room itself which is spacious, the amenities, and it is rich in history, and most of all, Luciano ,the host, who has been very warm, helpful, and has given us a short important history of the building itself.
Stayed in April 2025
Reviewed: 5 February 2025
Kang
New ZealandThe mattress was a tas too soft and was 2 super single combined hence leaving a *empty* space in between.
The location was very central to everything. The host was very hospitable and informative. Amazing place.
Stayed in February 2025
Reviewed: 26 November 2024
Xia
United StatesReturning to Florence after 12 years, we discovered this exceptional family-run hotel that exceeded all expectations. From the detailed pre-arrival instructions to the warm farewell, every aspect of our stay was memorable. The hotel takes security seriously with a four-key system to access the rooms. Our spacious accommodation came with thoughtful touches including a welcome bottle of wine and daily refreshed snacks. Alex, the owner's son, was the perfect host. His restaurant recommendations were spot-on – leading us to authentic, reasonably priced local establishments and a fantastic gelateria. Each suggestion proved to be a culinary delight without breaking the bank. What truly sets this hotel apart is its personal touch. On our final evening, Alex even called his father (the hotel owner) to say goodbye to us. This gesture perfectly exemplified how they treat guests like family rather than customers. With its blend of professional service, genuine warmth, and excellent amenities, this hotel offers everything you need for a perfect Florence stay. We left feeling like part of their extended family and will definitely return. Verdict: Highly recommended for travelers seeking authentic Florentine hospitality with a personal touch. A perfect example of why family-run hotels often provide the most memorable stays in Italy.
Stayed in November 2024
Reviewed: 27 October 2024
Julia
United StatesNothing
Everything - our room was huge and the hosts were so welcoming and friendly!!!!
Stayed in October 2024
Reviewed: 16 September 2024
Stellar
SpainThe elevator was very slow
It was very space and centrally located
Stayed in September 2024
Reviewed: 5 September 2024
Wendy
United KingdomVery slow lift however we were made aware of this.
Welcoming hosts who looked after us and gave good recommendations for places to eat.
Stayed in September 2024
Reviewed: 22 July 2024
Tianna
AustraliaThe spacious rooms, great aircon, lovely owners who gave us great recommendations and the kind offers off pastries, tea, coffee and wine! Grazie milllie!
Stayed in July 2024
Reviewed: 20 July 2024
Adriana
United StatesIt is a very old building and the AC could barely keep up with extreme hot days.
This is a family run business and the owners were wonderful
Stayed in July 2024
Reviewed: 16 July 2024
Stefanie
TurkeyOne restaurant recommendation made by the host unfortunately wasn’t good
Very beautiful rooms with high ceilings, renaissance art pictures and other rustical decoration, very authentic for Florence Good location, very friendly and informative host, good AC
Stayed in July 2024
Reviewed: 14 July 2024
Darrell
United StatesNothing .. it was excellent.
What a unique apartment. It has a stand-alone bedroom that you walk into from the entrance with a queen-sized bed, and it has a very large adjacent sitting room (separated by glass doors from the bedroom) with two queen-sized sofas that pull out into beds. Our family of 4 was very comfortable. There was also a nice outdoor deck off the living space with table & chairs to enjoy a late-night glass of wine or early morning coffee. The most unique part of the place was the ceilings - they are painted with beautiful motifs! Luciano & his wife were wonderful & very helpful hosts. We thoroughly enjoyed our time at this property. I highly recommend.
Stayed in July 2024
Reviewed: 12 July 2024
Arabi
CanadaA boss, host Alex is an amazing person, met us at train station, provided with all info we needed and even gave us a bottle of wine as a gift. Wonderful place, big recommendation
Stayed in July 2024
Reviewed: 10 July 2024
Shelbie
United StatesNothing
The location is perfect. Easy walking distance to everything in town. The staff were very helpful and welcoming.
Stayed in July 2024
Reviewed: 7 July 2024
Michalak
SwedenNothing to not like!
The staff was this building and also the old feeling in the facilityes.
Stayed in July 2024
Reviewed: 11 June 2024
Carlton
United StatesSlow, tiny elevator.
EVERYTHING!!! Location was perfect. Walked to everything.
Stayed in May 2024
Reviewed: 7 June 2024
Bernadette
IrelandThe owner was amazing took good time to tell us about the building history and area
Stayed in June 2024
Reviewed: 1 June 2024
Amy
United StatesI would have liked real coffee in the morning.
Spacious suite of rooms.
Stayed in June 2024
Showing 1 – 25
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