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  5. Reviews of Residenza d'Epoca Palazzo Riblet

Reviews of Residenza d'Epoca Palazzo Riblet

21 Via della Scala primo piano, Santa Maria Novella, 50123 Florence, Italy

#148 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 71 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and comfortable room in very good location.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s an older building so many doors to go through with different keys. The room also has to be locked by a key from inside. Nothing bad, just a fact for people’s reference.

    Location is amazing with easy access to everything in Florence and train station.

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Elevetor

    A ability of the staff and centric and comfort apartment

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is perfect!!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The temperature in the room wasn’t pleasant, as the aircon didn’t cool properly despite Daniel’s efforts to fix it.

    Perfect location and affordability.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    10
    Exceptional
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Very kind and welcoming owners. The frescos on the ceiling and the layout of the room were excellent. Great beds and perfectly air conditioned. Loved the terrace too.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Nice room. Slow elevator.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was complicated, small and very slow. Too many keys to enter the room. Ac takes time to cool, but then works ok

    Excellent location, great people. They cleaned the room during the day. Very spacious room. Walk everywhere. Nice stay overall.

    Stayed in June 2025

  • Reviewed: 28 May 2025

    10
    lovely place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    clean ans big room

    sweet and friendly owner

    Stayed in May 2025

  • Reviewed: 23 April 2025

    9.0
    A very beautiful place to stay in Firenze with a very kind and warm host.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    The location which is close to the major sites, the room itself which is spacious, the amenities, and it is rich in history, and most of all, Luciano ,the host, who has been very warm, helpful, and has given us a short important history of the building itself.

    Stayed in April 2025

  • Reviewed: 5 February 2025

    8.0
    Great location and host! Would recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The mattress was a tas too soft and was 2 super single combined hence leaving a *empty* space in between.

    The location was very central to everything. The host was very hospitable and informative. Amazing place.

    Stayed in February 2025

  • Reviewed: 26 November 2024

    10
    A Gem of Family Hospitality in Florence
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Returning to Florence after 12 years, we discovered this exceptional family-run hotel that exceeded all expectations. From the detailed pre-arrival instructions to the warm farewell, every aspect of our stay was memorable. The hotel takes security seriously with a four-key system to access the rooms. Our spacious accommodation came with thoughtful touches including a welcome bottle of wine and daily refreshed snacks. Alex, the owner's son, was the perfect host. His restaurant recommendations were spot-on – leading us to authentic, reasonably priced local establishments and a fantastic gelateria. Each suggestion proved to be a culinary delight without breaking the bank. What truly sets this hotel apart is its personal touch. On our final evening, Alex even called his father (the hotel owner) to say goodbye to us. This gesture perfectly exemplified how they treat guests like family rather than customers. With its blend of professional service, genuine warmth, and excellent amenities, this hotel offers everything you need for a perfect Florence stay. We left feeling like part of their extended family and will definitely return. Verdict: Highly recommended for travelers seeking authentic Florentine hospitality with a personal touch. A perfect example of why family-run hotels often provide the most memorable stays in Italy.

    Stayed in November 2024

  • Reviewed: 27 October 2024

    10
    An amazing place with even better hosts, will stay here again the next time I am in Florence!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything - our room was huge and the hosts were so welcoming and friendly!!!!

    Stayed in October 2024

  • Reviewed: 16 September 2024

    9.0
    Centrally located apartment in Firenze
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator was very slow

    It was very space and centrally located

    Stayed in September 2024

  • Reviewed: 5 September 2024

    9.0
    Wonderful hosts.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very slow lift however we were made aware of this.

    Welcoming hosts who looked after us and gave good recommendations for places to eat.

    Stayed in September 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The spacious rooms, great aircon, lovely owners who gave us great recommendations and the kind offers off pastries, tea, coffee and wine! Grazie milllie!

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    The owners are wonderful and very helpful. It is in a great location.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    It is a very old building and the AC could barely keep up with extreme hot days.

    This is a family run business and the owners were wonderful

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    Very beautiful rooms giving you Florence feeling
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    One restaurant recommendation made by the host unfortunately wasn’t good

    Very beautiful rooms with high ceilings, renaissance art pictures and other rustical decoration, very authentic for Florence Good location, very friendly and informative host, good AC

    Stayed in July 2024

  • Reviewed: 14 July 2024

    9.0
    Wonderful apartment with most beautiful ceiling motifs & terrific location. Highly recommend!
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights

    Nothing .. it was excellent.

    What a unique apartment. It has a stand-alone bedroom that you walk into from the entrance with a queen-sized bed, and it has a very large adjacent sitting room (separated by glass doors from the bedroom) with two queen-sized sofas that pull out into beds. Our family of 4 was very comfortable. There was also a nice outdoor deck off the living space with table & chairs to enjoy a late-night glass of wine or early morning coffee. The most unique part of the place was the ceilings - they are painted with beautiful motifs! Luciano & his wife were wonderful & very helpful hosts. We thoroughly enjoyed our time at this property. I highly recommend.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A boss, host Alex is an amazing person, met us at train station, provided with all info we needed and even gave us a bottle of wine as a gift. Wonderful place, big recommendation

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location is perfect. Easy walking distance to everything in town. The staff were very helpful and welcoming.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Amazing.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to not like!

    The staff was this building and also the old feeling in the facilityes.

    Stayed in July 2024

  • Reviewed: 11 June 2024

    10
    AMAZING!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Slow, tiny elevator.

    EVERYTHING!!! Location was perfect. Walked to everything.

    Stayed in May 2024

  • Reviewed: 7 June 2024

    10
    Excellent one of the best
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The owner was amazing took good time to tell us about the building history and area

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    The hosts were friendly and most helpful in suggesting a wonderful place for dinner.
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    I would have liked real coffee in the morning.

    Spacious suite of rooms.

    Stayed in June 2024

Showing 1 – 25

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