Reviews of Residenza Napoleone
9 Via Napoleone I, Borgo Milano - Stadio, 37138 Verona, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBed and pillows were so comfy. The location is reasonable walk from the old city
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe room was clean, the balcony was great to sit in the mornings, the price is very reasonable for the quality.
The oven and AC can't operate at the same time. The fuse blew while I was cooking, so I had to go downstairs and work out which switches belonged to the apartment. I therefore had to cook with no AC in a heatwave, making the room unbearably hot. The kitchen also is not properly equipped to cook: no chopping boards, kitchen knives, oven gloves, dish cloth for drying equipment.
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewClean room and friendly host with clear check in instructions. Small lift but works fine. The bustop to Garda is nearby which is great.
Too quiet for solo traveller, i understand it's low season though. The heater is too weak for winter, I was shivering even covered with additional blanket.
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewIt was really clean. The amenities are sufficient
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 August 2024 · Stayed in August 2024
Verified reviewIt’s a beautiful room with a very nice shared bathroom, nice big bed, coffee machine, toiletries and space. Close to super market and restaurants
Was saying that have air conditioning but it’s not inside the room, it’s in the hallway between the 2 rooms. So I had to turn on the air, open the bedroom door and put the fan blowing the air from the hallway inside the room. It worked because didn’t have anyone in the other room, but if had someone in the other room, or I couldn’t use the air or I would have to leave my door open to strangers.
Dear Antonio Carlos, We are happy that you enjoyed your stay! At the moment the air conditioning is in the corridor and consequently in fact there is the possibility of booking only one room obviously we would never leave our guests without air conditioning! (No other guests would have arrived besides you because the other room is blocked for this we make use of the air that is in the corridor). In a few days we will put the air conditioning in all the rooms! Best regards, Residenza Napoleone.
Dear Antonio Carlos, We are happy that you enjoyed your stay! At the moment the air conditioning is in the corridor and consequently in fact there is the possibility of booking only one room obviously we would never leave our guests withou… Show more
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewThe aparment was clean and in a nice location. Elizabeth was so lovely, she even let me in before the check in time.
Dear Mihaela, Thank you very much for your lovely review! We're thrilled to hear you enjoyed your stay with us. We look forward to having you back again soon! Best regards, Residenza Napoleone.
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewThe bathroom, the cleanliness and the local cafe’s hosts and the locals.
No sign of Verona or Italy as there were no picture books, or any type of literature or maps. No sense of home or comfort. The pillows were lumpy, the towels were thin not soft or fluffy. No refrigerator.
Dear Domitila, We are very sorry to read this review. We would like to clarify that if you need information or maps about Verona, there are many info-points around the city. We do not provide this type of service as we are solely a tourist accommodation where you can stay. However, if you had asked, I would have gladly provided you with what you needed. Regarding the refrigerator, it is not stated anywhere that the room you booked included a refrigerator. Perhaps next time, please carefully read the services offered before booking or inquire directly with the host. We apologize as we strive to always provide accurate information to avoid misunderstandings, and we are always available for any clarification. We regret this situation and hope to offer you a better experience in the future. Best regards, Residenza Napoleone.
Dear Domitila, We are very sorry to read this review. We would like to clarify that if you need information or maps about Verona, there are many info-points around the city. We do not provide this type of service as we are solely a tourist … Show more
Reviewed: 26 May 2024 · Stayed in April 2024
Verified reviewReviewed: 24 May 2024 · Stayed in May 2024
Verified reviewPerfect location in a nice neighbourhood. Quiet and close enough to the center to walk into the historical city center in about 20 minutes. The room was very clean and spacious and we loved the little balcony where we had our breakfast in the sun every morning.
Dear Amanda, Thank you very much for your lovely review! We're thrilled to hear you enjoyed your stay with us. We look forward to having you back again soon! Best regards, Residenza Napoleone.
Reviewed: 22 May 2024 · Stayed in May 2024
Verified reviewBeautiful, modern room with a good bed and nice shared bathroom. Coffee machine in the room. I liked the location and the surroundings.
-
Dear Katja, Thank you so much for your wonderful review! We are delighted that you enjoyed your stay! We look forward to welcoming you again soon! Best regards, Residenza Napoleone.
Reviewed: 9 May 2024 · Stayed in May 2024
Verified reviewzelo čisto stanovanje in tudi stranisce. bilo je blizu mesta. osebje je bilo vedno na razpolago.
I didn't like that we had a shared toilet and bathroom. There was neither a refrigerator nor a kitchen in our room, as it was shown, we were very upset that we were not told this before or where it was written that you collect your own apartment. we didn't have any drinks to cool or cook anywhere, but we were there for 5 days.
Dear Anderlic, We are sorry that your stay did not meet your expectations. We would like to clarify that it was clearly specified on the website before booking, in the booking confirmation, and in the online check-in email (so three times) that the bathroom is shared. Additionally, the kitchen was not included in the services of the room you booked, but belongs to another type of room, and this was also clearly specified in your booking. We are always available to answer any questions regarding the services offered and we recommend paying attention to the descriptions before booking to avoid such reviews due to oversight. We put a lot of effort into making our guests' stays enjoyable, and we ask that you pay attention before booking. Everything was clearly specified and this review could have been avoided. We apologize and hope to offer you a better experience in the future. Best regards, Residenza Napoleone.
Dear Anderlic, We are sorry that your stay did not meet your expectations. We would like to clarify that it was clearly specified on the website before booking, in the booking confirmation, and in the online check-in email (so three times)… Show more
Reviewed: 19 December 2023 · Stayed in December 2023
Verified review