Reviews of B&B Residenza le Fonticine

The location is very nice. The breakfast can be a little better.

Fantastic stay! Clean rooms, friendly staff, great location, The room was spacious, clean, and very comfortable.

The bathroom is big and the airconditioning was good as it had 40oC when we arrived.

The room is narrow. And stayed 3 days and they never changed the towels.

One of the worst reception experiences I’ve ever had. The main issue is that reception closes at 6 pm after that, you’re out of luck if you need anything. We went on a day trip after our first night there and returned to the hotel around 8 pm, that’s when I realized the bathroom light wasn’t working. I contacted reception and explained the problem. Their response was: “Did you charge anything in the room?” Which was odd, because of course you’d charge your phone overnight. Then they said: “Well, yeah, the fuse must have blown because you charged something. Remind me tomorrow and we’ll try to fix it.” That meant we had to use our phone flashlights in the bathroom, because they don’t provide any services after 6 pm. The story goes on, but the main point is: whenever you contact them, it feels like you’re asking for a personal favor rather than requesting a basic service, like fixing a light. They even speak to you that way, with no polite or professional tone. It’s always as if you’re inconveniencing them, and if there’s a problem, they make it seem like it’s probably your fault. If you’re planning to stay here, just keep in mind that the service is bad. Cleanliness, the breakfast and the room itself were ok for the price. Would I recommend the stay to anyone? No. Can you stay here as a last resort? Yes but keep in mind it isn’t going to be a normal hotel service.

Staff were really nice and kind, room was clean, location is great

Breakfast was quite limited, no eggs, but it is ok

Stayed here in June and had a great experience. The location is excellent — just a 6–7 minute walk from the train station, with all major attractions within walking distance. There are many great restaurants, shops, and pharmacies nearby. The room was clean, with fresh bed linen and daily housekeeping. The staff were friendly and attentive. I was pleasantly surprised to receive a small sweet gift at check-out — such a thoughtful touch! I will definitely stay here again.

Just a small note: the street outside can be a bit lively in the evenings, so if you prefer sleeping with the window open, it might be slightly noisy. However, during the summer, the air conditioning works very well with the windows closed. There are also room options facing the inner courtyard, which are much quieter.

Well situated, perfect for families and continental breakfast was lovely.

Nothing

The shower, the breakfast, the location

It was a bit noisy because of the people living up.

Perfect location, helpful and welcoming employees, decent breakfast. Would recommend it

Could have looked into weird sound from air conditioner. But nothing serious.

The free breakfast was great and the staff was helpful 24/7 making sure we were able to get in upon our arrival. The AC was very nice in the Florence heat

Very centrally located and nicely decorated. Very friendly service. We needed to move up our breakfast time, and it was handled without any problems. I highly recommend it.

I liked everything

The room was spacious. The host was very kind! We enjoyed our check-in and check-out conversations with her, and she gave us a map of Florence and helpful tips about where to go and when. The room was clean and safe. The location was walking distance to the train station (but far enough not to hear the trains) and walking distance to the city's center. There are good restaurants nearby and a street full of markets.

While the selection of breakfast food was good, the quality wasn't great. The dining room was very small. The bunk bed felt a bit unstable

Great location, clean tidy rooms. Bonnie was very kind and friendly. Really enjoyed my stay.

Super location super staff

Nice place close to city

Breakfast could have been better. Protein (eggs,han,cheese) was missing

Location and seamless access coordination by Property Management

Nothing but checkout should be considered at least 12 noon

Distance to train station

The location had a little noise from street and bar next door

Great location, close to everything

Great location, nice rooms, good breakfast and outstanding service by host Bonnie and staff.

The location, room size, comfort, cleanliness, and staff were superb. The manager Bonnie was amazing and went out of her way to make our stay comfortable. The breakfast was amazing. Everything in the hotel was worth a 5 star rating