Reviews of Residenza la Scala
Via della Scala, 10, Santa Maria Novella, 50123 Florence, Italy
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNice cozy room in the center of Florence. Clean, nice bathroom, nice comfortable bed. The staff was super helpfull, made our stay easier overall.
The windows were broken so you could not open them
*Dear Petros,* Thank you so much for your lovely feedback! We’re happy to hear you enjoyed the central location, the clean and cozy room, and that you found the bed comfortable. It’s also great to know our staff helped make your stay easier. We apologize for the issue with the windows — we’ll take care of it right away. We hope to welcome you again soon! Best regards, Farzin
*Dear Petros,* Thank you so much for your lovely feedback! We’re happy to hear you enjoyed the central location, the clean and cozy room, and that you found the bed comfortable. It’s also great to know our staff helped make your stay… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewMy friends and I really liked the location and the view from the room was great
the only problem we had was the strong smell of the detergent which made one of us cough. if you have breathing problems this could be a minus
Dear mariia, Thank you for your kind words! We’re happy to hear you and your friends enjoyed the location and the view from the room. We’re sorry to hear about the issue with the detergent smell — we truly appreciate the feedback and will be more mindful of this in the future, especially for guests with sensitivities. We hope to welcome you back again soon! Warm regards, Farzin
Dear mariia, Thank you for your kind words! We’re happy to hear you and your friends enjoyed the location and the view from the room. We’re sorry to hear about the issue with the detergent smell — we truly appreciate the feedback and wil… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLoved the helpful staff, my room was big and beautiful. Very clean and well situated.
Nothing i did not like
*Dear peter* Thank you so much for your kind words! We’re very happy to hear that you enjoyed your stay, especially the room, cleanliness, and our team’s support. It means a lot to us that everything met your expectations. We’d love to welcome you back anytime! Warm regards, Farzin
*Dear peter* Thank you so much for your kind words! We’re very happy to hear that you enjoyed your stay, especially the room, cleanliness, and our team’s support. It means a lot to us that everything met your expectations. We’d love… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewGreat service, lovely room and facilities. Very central and there’s a wine window below. Would be back!
Dear sophie Thank you so much for your kind words! We're happy you enjoyed the room, service, and the unique wine window nearby. It would be a pleasure to welcome you back anytime! Warm regards, Farzin
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewStylish rooms and a great location. Staff were responsive to my feedback
The original room I was put in had a translucent door and no solid door to the bedroom. As a solo traveller, this was quite unnerving. I mentioned this to the staff and was moved after one night
Thank you for your kind feedback! We’re happy to hear you enjoyed the style of the rooms and our central location. We truly appreciate you bringing the door issue to our attention — we’re glad we could resolve it promptly by moving you to another room. Your comfort is very important to us, and we hope to welcome you back in the future for an even better experience! Best regards, Farzin
Thank you for your kind feedback! We’re happy to hear you enjoyed the style of the rooms and our central location. We truly appreciate you bringing the door issue to our attention — we’re glad we could resolve it promptly by moving you t… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt is breathtaking to wake up in such place! Really a masterpiece like the whole Firenze! It’s even better than on photos. Incredible, functional and clean rooms with very attentive personal and close to all sightseeings.
Thank you from the bottom of our hearts for your beautiful words! We’re so happy you enjoyed your stay and felt the magic of Firenze through our place. It means so much to us that you noticed the details and the care we put into everything. We can't wait to welcome you again next time. You're always welcome here!
Thank you from the bottom of our hearts for your beautiful words! We’re so happy you enjoyed your stay and felt the magic of Firenze through our place. It means so much to us that you noticed the details and the care we put into everyt… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewperfect location and very good rooms!
noise on the street
Dear yelizaveta, thank you so much for your kind words about the location and our rooms!* I’m really sorry about the noise from the street we always try our best to make our guests feel comfortable and at home. Hope to see you again soon. Sending warm wishes .
Dear yelizaveta, thank you so much for your kind words about the location and our rooms!* I’m really sorry about the noise from the street we always try our best to make our guests feel comfortable and at home. Hope to see you again so… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThank you so much for taking the time to write a review for us. I'm really happy you enjoyed your stay at our residence. We truly appreciate it and hope to see you again very soon.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewGreat bathroom. Comfortable bed
The street that it’s on, is a bit noisy.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe location of the residence is really perfect for seeing all the major sites of Florence. Our host was so very nice to allow us to arrive early and leave our bags until check in. The rooms are all quite new and some work is still being done but it never disturbed us.
Being in the center of the city, even on a smaller street, the masses of visitors to Florence still causes a lot of noise, even late into the night. It is not anything the host can change.
Dear Helene, thank you for your lovely review! We're glad you enjoyed the location, the room, and our early check-in support. Sorry about the city noise — it's part of being in central Florence, but we hope to host you again soon!