8.9

Reviews of Residenza Gambrinus

Via de' Brunelleschi 1, Santa Maria Novella, 50123 Florence, Italy

  • Camilla

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Franco was SO helpful, he responded immediately by whatsapp everytime I asked a question. He took time when we arrived to show us the map of the area on his computer screen and gave some great recommendations for restaurants and gelateria and other things. We were so happy with the large room that was brilliantly well equipped and they'd even left a jug with chilled water in it. The bathroom towels are extra large and the shower had lovely shampoo, conditioner and body soap. We couldn't have been happier with our choice to stay here.

    Nothing, it was all excellent

  • Lee

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Franco gave great recommendations and the hotel was central to everything. Bed was also very comfortable

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  • Emma

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Great location, pleasant host, clean, comfortable.

  • Josie

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Central and extremely clean

    Nil

  • Elena

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Marie

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The location was excellent, everything was clean and well maintained, the staff were very friendly and welcoming and kept contact with us if we needed anything and also gave us good recommendations for places to go for food

    Nothing it was all good

  • Claudia

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Beautiful property, very comfortable, luxury touches, very central location, amazing staff.

  • Julian

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Location, cleanliness, bathroom

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  • Amy

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Vicki

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Really helpful owner

    Nothing. All great

  • Sarah

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Host was really great, gave us the best restaurant recommendations!!! The place was also perfectly located and very nice.

    It was all great

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  • Max

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Excellent location and authentic comfortable rooms. The staff were brilliant and the rooms were turned-over each day.

    We were stuck in the very small lift with two large luggage bags for approximately 20 minutes. It was pretty scary. A better score would have been given overall if not for this.

  • Elena

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Very friendly staff, great service

    Tiny room

  • Inga

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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  • James

    Reviewed: 26 July 2025 · Stayed in May 2025

    Verified review

    Location cleanliness and breakfast

    All good

  • Deborah

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Great location in historic centre, very comfy bed and quiet street for such a central area

  • Ohad

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Location was excellent for those who want to explore Firenze on foot. We walked everywhere from our hotel, including to the train station!

    The bed and pillows were okay, but not very comfortable.

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  • Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Perfect location within walking of all sites. Nice big bathroom.

    None

  • Eva

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Thanks so much for the host, one of the most pleasant experiences.

    Clean, comfortable, amazing location

  • Holly

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    We loved it. Nice staff very helpful and clean rooms. The location is very central.

    Nothing evrything was great

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  • Moulton

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    The staff (Franco) was very attentive to all of our needs. The location is hard to beat, coffee, piano bar and duomo were less than 5 minutes from the room

  • Sharon

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
  • Elizabeth

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Amazing location and the staff was very helpful.

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  • Pegram

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    The staff and accommodations were excellent!

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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