Borgo degli Albizi 18, Duomo, 50122 Florence, Italy
#119 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 182 B&B reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
9.9
Facilities
9.2
Staff
9.8
Value for money
9.1
Free WiFi
8.8
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End of dialog contentReviewed: 9 August 2025
Gary
IrelandEasy accessible and central location very near everything.
Beautiful room in a great location.
Stayed in August 2025
Reviewed: 4 August 2025
Faidon
GreeceCentral, clean and the staff very friendly
Stayed in August 2025
Reviewed: 1 August 2025
Hau
Hong KongNothing
I couldn’t speak highly enough of the attentive and caring service from the staff, especially Donatella and Michele who made every effort for a smooth check-in and stay in Florence. The AC is good enough, the bathroom well maintained, the mini-bar very generous and the view from the balcony overlooking the Duomo added to the charm of the residence. The location is super convenient and you can walk in 10-15 minutes to major attractions including the Duomo.
Stayed in July 2025
Reviewed: 24 July 2025
Bluesky10
United StatesThat we had to leave! Really, nothing could be more than this.
Amazing. We had a 5-night stay and it was amazing. The building is old (est 1200 Albizi Palace) but inside is all renovated for comfort, yet keeping the charm. We just loved it. We got the room with the terrace. We had a balcony and could see the Duomo from the bed. Then upstairs was the terrace for another view of the Duomo. Great location with good restaurants just downstairs. Floors have high ceilings, and the room is very clean. The bed is comfy. There was a walking closet and an elevator. The staff is super nice and accommodating.
Stayed in July 2025
Reviewed: 20 July 2025
Feras
United KingdomNothing.
I liked the fact that the Balcony was very romantic at night and during the day. This is my first time being offered the whole bar for free on my trips (except alcoholic drinks), as it is replenished every day, which is absolutely an added value. Highly quality room and bathroom with authentic touches. The balcony is amazing, and I took beautiful photos. (see them) The receptionist, Ms. Mervet, and the host, Donatella, were just amazing. I will definitely come back again for my honeymoon in lovely Florence. Thank you very much!
Stayed in July 2025
Reviewed: 11 July 2025
Pat
United StatesSlightly bigger room, but we hear that some of the rooms are bigger, so next time we would choose a larger room.
We loved location, cleanliness and we loved the front office staff. They were knowledgeable, friendly, and helpful.
Stayed in July 2025
Reviewed: 3 July 2025
Michelle
United KingdomResidenza d'Epoca Visacci is in a perfect location to explore the city, all of the major galleries, museums and monuments are within walking distance and there is an abundance of great restaurants and cafes near by. What truly sets this hotel apart, however, is Donatella. She is by far the most gracious and accommodating host we’ve ever encountered. Always available, whether by message or in person at the reception. She went above and beyond to ensure our stay was perfect. Her warmth and attentiveness are what make this place special.
Stayed in June 2025
Reviewed: 22 June 2025
Chad
United StatesI like to sleep in cold air conditioned room, but the air conditioner didn’t get the room cold. To be fair it was 90° + every day.
The location was great. Donnatella made the stay worth it. She was very friendly and helpful. Gave great recommendations, got a taxi for us at 8am, and kept the room very nice.
Stayed in June 2025
Reviewed: 16 June 2025
Bowen
CanadaVery clean apartment in old city centre; great bead, friendly staff.
Stayed in June 2025
Reviewed: 15 June 2025
Jonathan
FranceEverything was fine !
Our first time in Florence was magical and this room was a part of it ! You'll get everything you're looking for and much more. Room with a beautiful view, service was beyond amazing, you can get access to everything in less than 10 minutes by walk, localization was perfect and safe. Hope to come back sooner than later. Grazie Mille to the staff.
Stayed in June 2025
Reviewed: 12 June 2025
Dinardo
United StatesFrom the moment our booking was made the property was in contact with us for any questions that we had. Upon arrival, we were met by the lovely Donatella who made sure that we were happy and if we needed any reservations/recommendations. The room was perfect with a gorgeous view of the Duomo. Close to everything but so quiet and peaceful in your room. A great grocery store right across the street. The location was central to everything. We found an amazing gym, Florence Fitness, that let you buy day passes. All the sights were within walking distance. We were so sad to leave Donatella and our beautiful spot in Firenze.
Stayed in June 2025
Reviewed: 5 June 2025
Matthew
United KingdomNothing
Excellent location. Beautiful view of the Duomo from the room but quiet. The team were very friendly and very attentive. I would definitely stay there when I return to Florence.
Stayed in June 2025
Reviewed: 29 May 2025
Lily
United StatesCan be loud at times because walls are a little thin and one morning around 6am construction was going on below us outside. But other than that it was wonderful!!
Wonderful staff, very helpful for every need! View was amazing and the bed was comfortable. Stuff in mini fridge was included besides the alcohol. Cleaned our room everyday and was super clean! Would definitely stay again!!
Stayed in May 2025
Reviewed: 23 May 2025
Ján
Slovakia-
Good location, a quiet room. All attractions in walking distance. Perfect daily service and hospitality of Donatella and her team. A quick communication via WhatsUp.
Stayed in May 2025
Reviewed: 22 May 2025
Ferguson
United KingdomPerfect location
Room with a view.. wow
Stayed in May 2025
Reviewed: 9 May 2025
Johannes
SwedenThere could have been better lamps by the bed for reading without disturbing my wife, but not a major issue.
We stayed here during our honeymoon. It was a wonderful place to stay, with a romantic view of the Duomo and lovely staff who were very welcoming, friendly and helpful. We were surprised with a red rose and a bottle of wine upon checkin, a perfect start to our honeymoon. The location is perfect for exploring Florence. The room was very clean and we got free water and snacks in the fridge every day.
Stayed in April 2025
Reviewed: 8 May 2025
Xiling
SingaporeNone, all perfect!
Welcomedng staff with good service, beautiful rooftop suite, perfect location to explore the city, and the stunning view from the suite!
Stayed in May 2025
Reviewed: 4 May 2025
Mary
United StatesThe room was a tiny bit smaller than we would prefer for our large suitcases but would be fine with smaller bags.
The location was amazing with the view of the Duomo and so close to everything. The elevator was appreciated to get our luggage up to the room. The staff was incredibly kind and accommodating and the room was clean and had all needed conveniences.
Stayed in April 2025
Reviewed: 25 April 2025
Mira
RomaniaN/A
The apartment has an unbeatable location — right in the historic center, just a 5-minute walk from the Duomo. It’s set in a beautifully maintained historic building, which even has an elevator a rare luxury in this kind of architecture. The apartment itself is incredibly spacious and features a stunning terrace with direct views of the Duomo. The mini fridge is restocked daily with juice, water, breakfast snacks, wine, and beer such a thoughtful touch. Everything you need is provided, and the place is spotlessly clean, with daily housekeeping. The staff is truly exceptional — always ready to help with anything you might need. The host, Donatella, is extremely warm and friendly. I had an early check-out and a late flight, and she kindly stored my luggage and even helped me arrange a taxi. I felt genuinely welcomed and well cared for. I will absolutely be returning — for the location, the comfort of the apartment, and above all, the perfect hospitality. A 10/10 experience.
Stayed in April 2025
Reviewed: 19 April 2025
Edmond
SwedenInget
A Fantastic Stay in the Heart of Florence This accommodation exceeded all my expectations! It’s perfectly located – just a two-minute walk from Piazza del Duomo and close to all the main attractions in Florence. The room was incredibly fresh and clean, with a balcony and a beautiful view of the garden. Despite the central location, it was surprisingly quiet and peaceful. The room was cleaned daily, with fresh towels, clean sheets, and even restocking of the minibar – something we hadn’t expected. Our host Donatella was there every day and took amazing care of her guests. I truly want to highlight her hospitality. She welcomed us with a big smile and immediately offered to help me with my suitcase – something that really impressed me. A kind, elegant young woman who genuinely cares about her guests. My wife and I had a wonderful week in Florence, and staying at this place made the whole experience even better. We’ll definitely be coming back!
Stayed in April 2025
Reviewed: 14 April 2025
Alex
United StatesToo many keys to carry 😀
The property is located in a charming old building right in the middle of all activity. Duomo is only a short walk away. There are lots of shops and restaurants in the neighborhood. Yet, it's amazingly quiet. The room is very clean and spacious. The bed was made every day. The hosts are very friendly and helpful.
Stayed in April 2025
Reviewed: 13 April 2025
Oyvind
SwitzerlandNothing
Residenzia d'Epoca Visacci is an great place to stay. The location was excellent, very central on the second floor of a old beautiful building. From the bedroom and the small balcony we had the view to the Dome, amazing!! Although the place is so central, we did not hear any noise. Our suite with terrasse was according to the pictures on the webpage, spotless clean, every day service, including goodies for breakfast. The Donatella is a Super Host . She will book restaurants for you give you suggestions where to find what ... She is always very eager to help and make the stay in Florence the best possible. Highly recommended! We feel lucky to have found this place and will certainly be back.
Stayed in April 2025
Reviewed: 9 April 2025
Gary
BelgiumNothing springs to mind
The friendly reception we received, the location and the views from the room.
Stayed in April 2025
Reviewed: 1 April 2025
Parra
GermanyI can’t complain about this hotel at all.
Exceptional location and hotel! I loved everything about our stay here. The staff was amazing. I felt right at home. The staff accommodated me and my needs 120%. I would definitely stay here again
Stayed in March 2025
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