The beds were a tad uncomfortable. They were a bit hard.

Beautiful location and rooms. Was great to have the breakfast. Staff were amazing.

Stayed in August 2025

Location in the heart of Florence is fantastic.

Stayed in August 2025

We could not open the door to our room. We tried for over half an hour. Daniel did not answer phone/text/email to assist us. There was something wrong with the door but it just simply did not open for us. But even worse, no one contacted us the next day to find out if we got in alright. I thought that was quite poor customer service. Also the bed was hard as a rock. After two days of sightseeing my backwards really quite sore. The shower was very strong and hot but there was no coffee in the room.

Location to everything

Stayed in July 2025

The breakfast was ok and allergies made it not so great. My husband is gluten free. We ended up eating out the second morning for breakfast. I really wish they didn’t lock up the kitchen or at least silverware. We ended up using espresso spoons when our delivery didn’t bring us any. My husband flew in to meet up with me and was exhausted, so we ordered in. It was also very hard for him to find, since it was his first time to Florence.

The room was nice and the staff were very friendly. It is a great location and I highly recommend it for this. The room was vaulted and pretty. The bed was ok, didn’t sleep the best on it. That could be getting older and needing a firmer mattress. Bathroom was very nice.

Stayed in May 2025

Fantastic location, warm and welcoming hospitality, and a lovely breakfast to start each day. The room was spacious and comfortable, with excellent air conditioning — a true blessing in the summer heat. A wonderful stay all around. Highly recommend!

Stayed in June 2025

So cute and charming with proximity to the Duomo.

Stayed in July 2025

I have no negatives to say. :)

Excellent location in the middle of the Historic Centre but not noisy. Room was very clean, comfortable and quite spacious. Lovely breakfast available.

Stayed in July 2025

The bed is on the firm side but actually I find this to be a nice surprise for a night as it resets your back I just wouldn’t do a long stay on it.

Perfect location right in the centre of Florence short walking distance to all the mains areas. Check in process was smooth and easy. We were staying for one night as we previously had visited two weeks ago we came to try a restaurant and do some shopping and this stay was perfect for this - the aircon was a dream and really needed after being out in the heat. The shower was lovely and hot and powerful and the building was peaceful. I would definitely stay here again if visiting Florence :)

Stayed in July 2025

Nothing

Communication was great, we were welcomed on arrival, the room was just awesome, it was huge and has great features. Central location but not noisy at all. Aircon worked really well. Would 100% recommend!

Stayed in June 2025

We had a very small room with no windows

Nice location

Stayed in June 2025

No elevator, you need to carry suitcases yourself

It is very cute, the location is just perfect. Excellent customer service

Stayed in June 2025

no standing mirror, wifi wasn’t the best

Very authentic, great location and very clean

Stayed in May 2025

Hmmm ….. I can’t think of anything!

Location was fabulous and so easy to find

Stayed in May 2025

Nothing

Wonderful place right in the city center, but very quiet. Very clean and comfortable, everything is new.

Stayed in May 2025

The location is second to none. Couldn’t be more central

Stayed in May 2025

There wasn't anything I didn't like!

The location is brilliant, it's very close to the Uffizi and Museo de Bargello and shopping streets. The accommodation is very clean and the staff are very friendly and helpful.

Stayed in May 2025

Really kind staff and spacious room in the heart of florence.

Stayed in August 2024

The location was amazing. Right in the middle of all of Florence's main attraction. The hotel room was clean and attractive. The breakfast was fantastic, too.

Stayed in September 2024

No elevator so be prepared to walk up two flights of stairs to your room.

Breakfast was a nice, traditional European breakfast. The room was comfortable. The location was amazing!

Stayed in August 2024

Everything was great

The location was great, right next to Piazza della Signoria, and all the other attractions were super close by. Really close to shops and restaurants, a great starting point to explore the city. The room was great, very spacious, and above everything really clean. The lady in charge of cleaning was amazing, really friendly and careful with every detail. A fresh set of towels every day and always a smile. The staff was great, helpful kind, and easy to talk to. I would definitely recommend you stay here.

Stayed in July 2024

Clean, perfect location in the center.

Stayed in July 2024

Beautiful room and well located

Stayed in August 2024

Nothing

Staff were good, room was lovely with loads of character and location couldn’t be better.

Stayed in July 2024

It’s not that we didn’t like anything - but could use better amenities in bathroom and include hair conditioner. Could update the TV. Wifi wasn’t great in the room. Also a few stairs up before you get to reception/no elevator but friendly staff helped us to get suitcases up the stairs.

Clean, very convenient location if you want to be central, big room, friendly staff!

Stayed in July 2024