This is absolutely not the fault of the accommodation, but just for everyone to be aware: if you arrive by car, be prepared for the worst parking conditions. You can't park on the streets, only in parking garages, and if you do so, it will cost you a fortune. We just parked there for 1 day and 5 hours and it cost us 76 EUR. The best would probably be to park outside the city (Parcheggio Autostradale "Drive and Tramway” Villa Costanza) and take a tram to the city.

The location is perfect, few minutes walking distance from the cathedral, Uffizi, and all main sights. The room was beautiful and clean, air conditioning worked well. The check-in was simple, the staff was nice, they offered free luggage storage before the check-in.

Stayed in August 2025

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Stayed in August 2025

There shld be a water dispenser in the office/lobby

Space in the room and location of the hotel

Stayed in August 2025

Stairs are a little cumbersome but doable.

Location and beautiful room!

Stayed in July 2025

The staff are nice , the location also . And the room is clean comfort and nice ceilings design

Stayed in July 2025

No tea making facilities.

Staff were very friendly, extremely helpful and super professional.

Stayed in July 2025

So many stairs - I was ok with it as my luggage wasn’t that heavy

The location and the room size - super spacious

Stayed in June 2025

We had a great experience – the staff were the loveliest: incredibly helpful, warm, and friendly throughout our stay. The location was perfect, right in the heart of everything, making it so easy to explore. Our room was spacious and beautifully maintained, with a large bathroom and comfortable beds. Everything was clean, stylish, and just what we needed.

Stayed in May 2025

A kettle or some basic cups / cutlery would have been good as we stayed for 5 days and couldn’t prepare any food or drink in the room

Beautiful open spaces / rooms with bright light and efficient air conditioning

Stayed in May 2025

There’s no elevator and it was about four flights of steps to get to our hotel room. The building is very old and it is not the only hotel located in the same place. When you check in, they explain to you quickly how to navigate and get to your room, but the building is so big that it is Difficult either way. It would have been better if they have someone escort you all the way to your room so you don’t wander into an incorrect part of the building like we did.

Amazing hotel rooms located in a very old building, but the rooms were renovated and new. The rooms were absolutely huge and very comfortable bright in the middle of the old district and in a great location to get to explore the best parts of Florence without feeling unsafe. Surrounded by a bunch of restaurants and right across the street from a theater with a great art vibe. As soon as you exit the building you can tell you are in the best part of town day or night. Also a lot of different bars and a mix of locals,exchange students, and random groups of people just having a good time and exploring while partying throughout the night. Would definitely recommend to anyone especially for the price and what you’re getting. The staff was even nice enough to not charge us to keep our bags there for three hours after we checked out to go have breakfast at another restaurant.

Stayed in May 2025

Lovely hotel room, so much space and I really liked the Italian decor however there is so much street noise it can be hard to sleep. Also lots of stairs to get up to the room but loved the room once there, bathroom and shower were great too!

Stayed in April 2025

Stunning family room. Really spacious and very comfortable. Great location.

Stayed in March 2025

Since the room was for two , there should be two chairs. Also it would be nice to have glasses for water even recyclabled

Everything ok.

Stayed in March 2025

N/A

We stayed in two different rooms. The first one was a family room and it was ginormous and we had a view to the interior garden. The second room was smaller but nevertheless spacious enough. We loved the history of the palazzo and the location. The staff was really kind and helpful. Would definitely book it a second time❤️

Stayed in February 2025

It's in the city center so all are accessible, you can visit the tourist spots by walking

Stayed in December 2024

No elevator

It's in the city center so it's very accessible

Stayed in December 2024

When we came into the building (it is vast with internal courtyard, many hallways and corridors, many stairs, connecting rooms etc) it was very hard to find the office from where to make the check-in and take the keys. We had a room a 2nd floor, and there were more than 60 steps to go up to the room; no elevator. The staff was only 1 person that sitted in an improvised “office” room. Operating Schedule only 3 hours from 15-18 after that hour nobody was available at the location nor do they respond on phone/whatsapp so be sure to clarify or ask for anything in that time interval. Room (although very spaceous) was very scarce decorated and furnished (bed, wardrobe, small table, chairs and mirror). No glasses to drink from or minibar(drinks, snacks). No cutlery, electric water kettle, tea/coffee pods nor anything. Never in my life have i stayed at an accomodation where you don’t have anything useful at hand. Had to go down into the street and buy some paper cups from a coffeeshop :(. I wrote on whatsapp to the staff and inform them about missing glasses and they just shadowed us, not even a reply or appologise ( totally unprofessional attitude towards paying guests). Location has no cleaning staff. Nobody to make the beds, take out the garbage, change towels etc. Also there were heavy constructions in several corridors and areas in the building that made noise all day, taking out dust and rubish and renovating other spaces and making noise from early in the morning, aspects that we were not informed of. Dust everywhere. Also kinda noisy in the evening and night from the street below and tourists shouting, laughing and drinking in the streets. So, overall a mixed feeling between great location and no so great conditions

The building dates back to the 15th century and originally served as the residence of several wealthly Florentine families. It is very well situated right in the heart of the city, close to major landmarks, also restaurants, shops, cafes, public transport C2 line from the train station etc. Rooms are very spaceous and the building retains many original Renaissance architectural elements, such as painted ceilings in the rooms, doors, windows, iron decorative elements. Comfy bed, large 2 sink bathroom with white marble and modern ammenities. Smart tv with lots of channels and online apps

Stayed in January 2025

Perfect location, Spacious room, very clean.

Stayed in December 2024

The wifi was very weak. One of the electrical outlets by the bed was not working. The number of flights of stairs to the room was not adequately described in the listing

The room was exceptionally clean and fresh.

Stayed in October 2024

No coffee/tea making facilities

Location Very clean Large rooms

Stayed in October 2024

We enjoy aur stay wonderful I

Stayed in September 2024

No coat hangers in armadio.

Location, facilities and comfort. So close to all local sites, shops and historic locations. Easy walking distance to Piazza Di San Giovanni and the Duomo. Literally across the street from the Barghello.

Stayed in September 2024

No elevator, so carrying luggage up to the second floor was tough.

The room was spacious and had ac. It is right in the middle of town. They were helpful when checking us in. Room was clean. There was a paid Parking near the room we had.

Stayed in September 2024

Nothing. All things were perfect.

It was in the city-centre, a walking distance from any tourist attraction. It was amazingly decorated, very clean and freshly renovated. Although it was on the main street it was very quiet inside.

Stayed in July 2024