Reviews of Residenza Alessandra
Borgo SS Apostoli 17, Santa Maria Novella, 50123 Florence, Italy

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Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation
Check in/out
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe staff was very accommodating. Clean, great location, good breakfast.
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewNice hotel, excellent location, very friendly and good personnel.
At some moments there was a smell of the sewage system; not in the room, but on the stairs and in the corridor. Small elevator and many stairs.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThe common parts are extremely uncomfortable to navigate with luggage.
It feels like a awkwardly designed boarding school residence
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewGreat location - Difficult With heavy luggage as lift is onle From second Floor - but great location
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewExcellent location. Friendly staff. Very clean. Super spacious room and bathroom. Loved it.
Nothing
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe hotel was in a great location with only a short walk to the main attractions. The room was very spacious and clean. We were well looked after as the staff were very friendly and welcoming
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewLocation was excellent, rooms were a great size and spotless. Big shower and all amenities covered. Staff were extremely friendly , helpful and nothing was too much bother. Easily the nicest place we have stayed in Florence , and we have been multiple times. Thanks Andrea a great stay !! From all Dominic’s family !
Nothing , will stay again
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe property was very comfortable, quiet and in an excellent location. The hotel staff were incredibly helpful and friendly.
Reviewed: 15 December 2024 · Stayed in November 2024
Verified reviewThe hotel is very well located in Firenze, close to all points of interest (less than a 5-minute walk to the Uffizi Museum or the Duomo di Firenze). The rooms are spacious, bright and very clean, and the beds are very comfortable. Breakfast is very good, copious and the cakes are homemade. The hotel staff are very kind, courteous and friendly, and will help you make the most of your stay in Firenze
A little noise in the evening in the street because there are restaurants next to the hotel. But at 11pm, there's no more noise, so it's not really disturbing.
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 4 November 2024 · Stayed in October 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewLocation was central. Lots of space. Liked the extra loft space.
Walls are thin. We can hear our neighbors when they talk.
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewStaff were very kind and friendly. The room and bathroom was very clean. King sized bed was very big enough to two people and very confortable. Breakfast was fresh and many kinds of plate, eggs, cheeses, ham and bread. It was the most wonderful hotel that I have ever stayed.
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewThis room was a GEM! Absolutely amazing location in the middle of Florence right by the river, super comfy beds, air conditioning worked so well, very friendly staff (and very accommodating! my friend was sick during travel and they were kind and attentive about it). I walked out the front door and spent hours siteseeing, and once the peak times passed I felt like I had some streets to myself to just stroll and enjoy (as a solo female traveler- felt very safe the whole time, have to go through THREE locked doors to get into the room!). Location can't be beat, and again- those COMFY beds :D
I would only warn there are stairs to climb to get to the room (but they are so worth it)- BUT they do have a little 1-2 person elevator too so it is accessible! I did not mind them at all but just thinking of people who may need accommodations.
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewFantastic location in the city but very quiet. Lovely size and very clean.
Reviewed: 2 September 2024 · Stayed in August 2024
Verified reviewLocation was terrific. Lots of space also as we stayed in the unit across the street. Big fridge for food and drinks
Be prepared for lots of stairs with luggage