Reviews of Antica Residenza Santa Chiara -City Center
Via Santa Chiara 12, 55100 Lucca, Italy
#113 of 169 B&Bs and Inns in Lucca
Guests' ChoiceReview score
Based on 50 hotel reviews
8.6Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
9.4
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Facilities
8.2
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Staff
9.6
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Value for money
8.7
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Free WiFi
9.2
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Showing 1 – 25
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Reviewed: 12 August 2025
Helena
United Kingdom3 reviews9.0“Very conveniently located to explore Lucca”- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Very good location, easy to find parking nearby. The room was comfortable, we definitely needed the air conditioning during such a hot stay! Our host was very friendly and accommodating, would recommend.
Stayed in August 2025
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Reviewed: 27 July 2025
Elizabeth
United Kingdom4 reviews2 helpful votes10“Fantastic, rustic, central location, great host Alessandra”- • Leisure trip
- • Solo traveller
- • Classic Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Alessandra the owner was very helpful with advice when I booked about travel arrangements to Lucca. Also when I arrived at the hotel she answered my questions promptly by email. I liked that the building is very quaint and of traditional Italian style with beautiful rustic wooden ceiling in the rooms. The room was very big and bathroom huge. All bedding was lovely fresh and I had everything I needed. It is also only 5 minutes to the town centre which was fantastic and nit far from the wall to go for a walk round. Alessandra was a great host and made my stay pleasurable.
Stayed in July 2025
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Reviewed: 26 May 2025
Geri
United States6 reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 21 nights
My host!
Stayed in May 2025
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Reviewed: 13 May 2025
Laura
United Kingdom5 reviews2 helpful votes9.0“Alessandra went above and beyond for us, she was incredibly helpful and welcoming. We really felt like we were in a home”- • Leisure trip
- • Family with young children
- • Quadruple Room with Terrace
- • Stayed 2 nights
- • Submitted via mobile
There wasn’t anything not to like, we were confused if there was breakfast available, but not really anything to put us off.
The location was a short walking distance from the main piazza and is in a lovely area. There’s a small square near the property with some friendly bars. Our room was easily accessible, incredibly clean and the beds were comfy. We had a small terrace and a courtyard. Although we didn’t make the most of this. Alessandra went above and beyond for us, she was incredibly helpful and welcoming. We really felt like we were in a home away from home. Love Lucca and highly recommend.
Stayed in May 2025
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Reviewed: 11 May 2025
Eric
Netherlands29 reviews10 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
We had a beautifully decorated, spacious room with very nice facilities and large bath room. The location is superb, close to the center. The land lady was very friendly and supportive. Summarizing, this was excellent.
Stayed in May 2025
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Reviewed: 10 April 2025
Martin
Czech Republic2 reviews2 helpful votes10Exceptional- • Business trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Nice place and very kind people. Most recommended.
Stayed in April 2025
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Reviewed: 15 October 2024
Niina
Finland3 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
We had a lovely stay in Lucca. Our host was warmly welcoming us. The room was beautiful, clean and large. The atmosphere was very friendly. The hotel is on a quiet street but still near the restaurants and plazas.
Stayed in October 2024
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Reviewed: 1 October 2024
Bern
Australia2 reviews3 helpful votes10“Much enjoyed and Alessandra was great to deal with.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 4 nights
Location is great. Walking distance to everything in the walled city.
Stayed in October 2024
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Reviewed: 28 September 2024
Moureen
Netherlands9 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 7 nights
- • Submitted via mobile
Friendly owner, large room.
Stayed in September 2024
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Reviewed: 19 September 2024
Wilma
United Kingdom13 reviews6 helpful votes9.0“A very safe, relaxing place to stay.”- • Leisure trip
- • Couple
- • Quadruple Room with Terrace
- • Stayed 10 nights
A small matter and not something that is necessarily expected in an apartment. There was a fridge and an electric kettle in the room but there were no other utensils or crockery ... but in Lucca it's most enjoyable to go out for breakfast and lunch in any case. And the host would most likely provide glasses, cups, plates if specially requested.
This is a great location to enjoy a visit to Lucca. The host is on site in the mornings and extremely helpful with advice and dealing with any questions or requirements. The room was quite and restful as an escape from the heat and buzz of the town.
Stayed in September 2024
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Reviewed: 24 July 2024
Christian
Norway4 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Lucca is beutiful and with great food! The room was exactly as advertised, and our host was super nice and helpful 😊
Stayed in July 2024
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Reviewed: 17 July 2024
Julietta
Australia3 reviews1 helpful vote10“Fantastic place to stay, really lovely host.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Great location, short walk to everything. Easy check in - owner’s instructions very clear and correct. Alessandra was absolutely lovely and very helpful and friendly.
Stayed in July 2024
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Reviewed: 28 June 2024
Emma
United Kingdom41 reviews4 helpful votes9.0“Comfortable, clean room in a great location.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Single use cups and beakers wrapped in plastic. But, the room slopes (it is an old building), so things have a tendency to slide! so maybe china cups would break too often?
Excellent location. Big room, comfy bed. Tea and coffee making facilities. Friendly manager.
Stayed in June 2024
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Reviewed: 21 June 2024
Lynn
Canada41 reviews3 helpful votes9.0“Great historic apartment within the city walls. Central to everything! Fabulous air conditioning. Alessandra was great!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Great location within the city walls
Stayed in June 2024
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Reviewed: 5 June 2024
Caroline
United Kingdom12 reviews2 helpful votes8.0“Lovely B & B in the heart of the town, wonderful location. I would definitely stay here again.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 4 nights
The rustic theme of the decor.
Friendly owner. She was able to help me with suggestions. very helpful .
Stayed in May 2024
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Reviewed: 21 April 2024
Paul
United Kingdom82 reviews12 helpful votes10“Perfect accommodation”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Everything was lovely. We were very pleased with our top floor room.
Stayed in April 2024
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Reviewed: 26 March 2024
Neetu
India13 reviews4 helpful votes10“Fabulous stay in lucca”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Absolutely nothing.
The hostess Alessandra is remarkably sweet and thoughtful. She was prompt in answering questions. The room was large with a sit out on the terrace. Clean, sparkling linen and very family friendly. The bathroom and the shower were excellent.
Stayed in March 2024
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Reviewed: 13 November 2023
Stuart
United Kingdom20 reviews4 helpful votes10“Great location and comfortable rooms”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Fantastic location and a large comfortable room. Alessandra was really welcoming and helpful.
Stayed in October 2023
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Reviewed: 8 June 2023
Patrick
United Kingdom57 reviews3 helpful votes10“Brilliant location, lovely hotel room, great value for money and super service!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted via mobile
All our needs were provided for by an excellent hostess.
Great location! Alessandra, our hostess, was charming and made us very welcome!
Stayed in June 2023
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Reviewed: 10 August 2025
Deanne
Australia20 reviews1 helpful vote7.0Good- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The rooms had no balcony, as per the photos, nor access to the tiny courtyard.
Stayed in July 2025
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Reviewed: 10 October 2024
Rene
Netherlands21 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
A TV with only Italian channels has no value added for non Italian spaking visitors.
The nearby square with restaurants / cafes.
Stayed in October 2024
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Reviewed: 22 September 2024
Luis
United Kingdom38 reviews5 helpful votes5.0“The place did not meet our expectations and it was not value for money”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
We knew the place was not an hotel or bed and breakfast, but it did not have facilities for self-catering and it is too expensive for what it offers. We also knew there was not lift but stairs are not very safe. Low value for money. Also through booking.com we stayed in 4 stars hotels in Rimini and Ferrara, with good location, included good breakfast and the cost per day was lower than this residence.
Stayed in September 2024
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Reviewed: 9 September 2024
Nicola
United Kingdom20 reviews1 helpful vote4.0“Very basic and quite expensive for what you get”- • Leisure trip
- • Solo traveller
- • Quadruple Room with Terrace
- • Stayed 4 nights
The description of the accommodation refers to a kitchen with a kettle and a fridge. That is all there is! A few paper cups but no cups, plates, cutlery. I had hoped to have breakfast there but it was almost impossible
Breakfast was not available. The building was in a good location for me and the rooms were very clean
Stayed in September 2024
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Reviewed: 4 May 2023
Antonia
Canada1 review7.0“Clean, adequate, quiet. Gracious host. Easy check in and out.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Room was quite small for 2 single people. Bedding was very thin and lacked a sense of comfort. Floor had a significant slope but this is an ancient building
Wonderful host. Easy check-in. Acceptable room. Very basic but very clean. Great location.
Stayed in May 2023
Showing 1 – 25
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