5.9

Reviews of CozyandConfortable

38 Via V. Bellini, Santa Maria Novella, 50144 Florence, Italy

  • Hayat

    Reviewed: 20 July 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Holly

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • 3.0 Poor
    Anonymous

    Reviewed: 20 June 2025 · Stayed in May 2025

    Verified review

    It seemed like they didn't clean the apartment at all. There were 2 beds as requested, but it was very uncomfortable to live.

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  • Claire

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • Svetlana

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
  • Leonor

    Reviewed: 17 April 2025 · Stayed in April 2025

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  • Paula

    Reviewed: 10 January 2025 · Stayed in December 2024

    Verified review
  • Jimena

    Reviewed: 29 November 2024 · Stayed in November 2024

    Verified review

    The host was very kind and nice, he gave us a few tips for the city. The location is very good, near from the center.

    The clean of the room and the bathroom was ok, but the bed wasnt comfy.

  • Olena

    Reviewed: 2 November 2024 · Stayed in October 2024

    Verified review

    The location is good, 20 minutes from the railway station, and main attractions. The bus and streetcar stops are 5-min walk. There is a very good supermarket 2-min away, and a laundromat. The owner - Franco, is very nice and friendly. He speaks English, and is happy to give any recommendations about the city.

    The cigarette smell. And the bed linen is not fresh. It is also very humid in the room.

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  • Maria

    Reviewed: 20 October 2024 · Stayed in October 2024

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  • Eimy

    Reviewed: 11 October 2024 · Stayed in October 2024

    Verified review

    The location was good.

    When you look at the booking page of this property, is not clearly stating that you are in someone’s else’s house! The owner of the house is an elder man, is just an uncomfortable to be received like that without previously knowing. Furthermore, the bathroom didn’t had any lock/didn’t look properly giving off a creepy and weird vibe as you basically have no privacy. The house has a weird smell and it’s not very clean.

  • 7.0 Good
    Hernandez

    Reviewed: 14 August 2024 · Stayed in August 2024

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  • Danna

    Reviewed: 12 August 2024 · Stayed in August 2024

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  • Emiliya

    Reviewed: 6 July 2024 · Stayed in June 2024

    Verified review

    Price was not high. Location: easy to get from city center by train. We had a coffee in the morning even though breakfast was not included into price

    We could not wish something better for the price we paid.

  • Cambelle

    Reviewed: 5 July 2024 · Stayed in July 2024

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  • Stone

    Reviewed: 26 June 2024 · Stayed in June 2024

    Verified review

    CozyandConfortable is what it advertises to be. The room was comfortable and clean in the home of our friendly host. The beds were comfortable. Our room had air conditioning, which we really didn't need but I am glad we had as an option in case it got hot. The bathroom was clean and hot water was plenty. Kitchen is a bit cluttered but adequate.

    There was some construction work happening on the unit upstairs that was pretty loud during the time we were there (three days). Fortunately, the workers arrived around 8 in the morning and were gone by the time we'd return from a long days worth of sightseeing, so in the end it didn't affect us much. There are two rooms. We had the one facing the street. Despite this, street noise didn't seem to affect us as there is good insulation and the window is designed to keep noise out as well. Nevertheless, there are two rooms to rent, and the other inward facing room might be nicer.

  • Vadym

    Reviewed: 23 June 2024 · Stayed in June 2024

    Verified review
  • 7.0 Good
    Alice

    Reviewed: 16 June 2024 · Stayed in June 2024

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  • Thomas

    Reviewed: 15 June 2024 · Stayed in May 2024

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    Nothing was good. We recommend to Booking to review in detail this offer - nothing is complying with the description. It is a shame for Booking having such offer in your system!!!

    We feel cheated because the description from Booking did not include important details about the accommodation: 1) There was no privacy because the apartment owner, who was probably well over 70 years old, also lived in his apartment. 2) Almost all the descriptions of the things and appliances that could be read on booking can be found in the owner's private living area. 3) The hygienic conditions in the (shared...) bathroom, in the room, etc. were terrible. 4) We did not use the bedding but slept in our own sleeping bags.

    Property response:

    on the advertisement it clearly says "three single beds", something that you missed, but which you then noticed. I'm sorry for the lady, who was waiting for a double bed, if my age matters, I'm 68 years old), and I'm a landlord. I tried to talk to you, it wasn't possible!

    on the advertisement it clearly says "three single beds", something that you missed, but which you then noticed. I'm sorry for the lady, who was waiting for a double bed, if my age matters, I'm 68 years old), and I'm a landlord. I tried t… Show more

    CozyandConfortable
    15 June 2024
  • 3.0 Poor
    Alex

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review
  • Mengke

    Reviewed: 2 May 2024 · Stayed in May 2024

    Verified review

    Good price quality. Clean and quiet room. Easy and close to go to other places. The owner is very kind and helpful.

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  • Marcela

    Reviewed: 29 April 2024 · Stayed in April 2024

    Verified review

    Location is relatively near to the center

    1). The owner lives there - that wasn't written in the description, otherwise I wouldn't have booked it. Personally, i don't like going to the kitchen/breakfast area and finding an old man in a robe having coffee. Obviously, it's his house so I can't complain - something like that should be underlined in the description of the property, even if one reads the comments it's not clear that he lives there. 2) the only things that get cleaned in the bathroom are the toilet seat, the sink and the shower FLOOR. The shower doors are filthy, I'll let the pictures speak for themselves. 3) the towels are regular house towels (all colors, some worned) that are NOT sanitized. I'm not sure if that respects Italian regulations regarding room renting.

    Property response:

    the maid was in holiday, sorry something c wasn't perfect. I rent rooms, sorry that morning was on the kitchen

    CozyandConfortable
    30 April 2024
  • Keti

    Reviewed: 11 April 2024 · Stayed in April 2024

    Verified review
  • Hanna

    Reviewed: 5 January 2024 · Stayed in October 2023

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  • Nitin

    Reviewed: 29 December 2023 · Stayed in December 2023

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