It would be nice to have soap in the bathroom.

Location was great and quiet at night. Host is nice and helpful.

Stayed in June 2025

No shower gel

Very close to the duomo Quiet to sleep, no noise from the road

Stayed in May 2025

Kind reception. The location is excellent, and the room was both practical and well-equipped to meet our needs. The photos are 100% similar to the place.

Stayed in April 2025

The bathroom was a little small, but you do get used to it! It was often really dark when walking up the first flight of stairs to the guesthouse, and once inside the accommodation, the entrance hall was also dark. I think the lights may have been on a timer and switched off quite early in the evening.

Lovely 3-night stay at this guesthouse. The location is absolutely brilliant and our room overlooking the garden was a good size. The lady who checked us in was really friendly and took the time to talk us through a map of Florence and recommended some key places to visit.

Stayed in October 2024

Location is amazing, very clean, felt very safe, kind staff

Stayed in September 2024

The bed could have been more comfortable.

It was great for the price.

Stayed in September 2024

There was no elevator

Location was excellent

Stayed in September 2023

Entrance hall and stairs were dark but there was a light for night time!

Spacious room in a great location. Bed was very comfortable and spotlessly clean. Host was absolutely lovely and very helpful. Highly recommend for Florence. Double glazed windows so no noise even though right beside the Duomo.

Stayed in September 2023

Remote control of AC was missing Bed was not so confortable

The size of the room Well located

Stayed in July 2023

Information said a kitchen was available but this was not the case we did however get to use a fridge to keep things cold. We were not told that airconditioning should be turned off whilst we were out and returned to find a note advising we had left it on. Found the communication rather unfriendly.

Good location for exploring Florence for the first time. Massive room.

Stayed in July 2023

I liked pretty much everything, but there were still a few facilities that we would love to have like a coffee machine, fridge or a tv. However there are very close coffee shops, supermarkets and restaurants on that street, so not a big problem. 😊

The location is great, very close to the center and the main attractions. We arrived there quite late and our host was very nice to still wait for us and support! The room was clean, spacious, quiet and cold which during the very hot summer was really a plus.

Stayed in July 2023

Air condition was not working at all. We have asked to check in very specific time vs advertised. Wi-fi speed would have been subpar even in 90's.

Location is great

Stayed in May 2023

Mosquitoes

No breakfast - location excellent

Stayed in May 2023

there were so many mosquitos in our room even though we checked that all windows were closed. must be poor sealing of the doors, but we couldn’t sleep.

great location and very nice costumer service.

Stayed in May 2023

Good location

Stayed in May 2023

Would like to have had a fridge to enjoy a glass of wine in our room.

I loved the location, close walk to everything, including the train station.

Stayed in May 2023

The bed was not as comfortable as I would like, but I am picky and slept just fine. Be aware there is a flight of stairs and no lift for your luggage.

Very perfect location, 1 block from the Galleria de Accademia where the statue of David is and a 10 minute walk to the main plaza Piazza della Signoria. There is a Delicious restaurant across the street, with a great selection of food and wine at modest prices, nearby jewelry shop and Italian designed dishes and kitchen ware that I shopped at for gifts. Less than 10 minutes walk from “ZaZa” a unique restaurant with multiple rooms, superb steak and the best meal of my stay thru Italy: a pasta and shrimp dish. Our host Federico was accommodating to provide any extra items we needed. The room was charming, clean and spacious and of 6 stays thru Italy this was the only stay with a Terrace. It was a private terrace and also the quietest of all our stays.

Stayed in April 2023

Perfect location opposite the Accademia museum where the David is.

Stayed in April 2023

Excellent location, great owner.

Stayed in October 2022

A rubbish bin in the main room would have been useful

n/a

Stayed in September 2022

The bed was very uncomfortable, the shower was far too small, there was no TV or fridge, and the room was full of mosquitos.

The location, and the host’s willingness to book a certain restaurant when we asked him to.

Stayed in October 2024

The property itself is fine, although a lot of small items betray the lack of interest in hospitality (really rigid check in times and procedures, not offering to help with carrying bags up the stairs even though I was obviously pregnant, missing pillow cases for second pillows, not enough toilet paper, no additional towels when requested, no napkins or paper towels or anything in the "kitchenette" provided, and then chewing us out for wiping up a spill with a hand towel)... all insignificant stuff. But then I had to ask the property manager for help. I locked myself out of the door into the Relais; my husband had our only key and I couldn't reach him. When I messaged the manager on the app asking if there was a backup key available in the lockbox next to the door and also mentioning that a second key would've been helpful, and following up when there was no response for 40+ minutes, I was told that "we are a guesthouse and not a hotel with a 24-hour reception", lectured for several messages about "blaming the establishment for my own shortcomings" ("forgetting" keys and not knowing to ask them for a second pair at check-in), and told "if you ask for help, call because I don't check my emails every 5 minutes". (I didn't call initially because 1) in the mornings when there's a long line of tourists waiting for entry at the Accademia, the sheer numbers of people in the area crash the cell signal and 2) she pretended not to understand some basic questions of ours at check in, so I thought there was a language barrier). I told her when it became obvious that she wouldn't help how inhospitable and inconsistent with their positive reviews this behavior was. She then spent the next two hours insulting me over messages, culminating in calling me arrogant, telling me that I "should stay home" and "if you are not satisfied with my property, you can pack your bags".

Location is spectacular, really just a couple of minutes from the duomo and right next to the Accademia. Place is basic but has almost everything you need. Internet works well.

Stayed in October 2024

Nothing in particular

It was a quiet, peaceful stay

Stayed in October 2024

While the size of the room was generous, nothing else was. The bed was hard. The TV had been removed. There were no tea/coffee making facilities - in fact, a notice warned us not to eat in the room. The voucher to a local cafe for breakfast each day as promised when booking never appeared. The small fridge had been locked away. There was no soap in the shower ( it did appear a day later when someone came into our room unannounced). The bathroom itself could be dangerous with two steps up to the shower area itself. Risky when wet!

The proximity to the Duomo and San Lorenzo Mercato was excellent.

Stayed in October 2023