Borgo La Noce 8, San Lorenzo, 50123 Florence, Italy
#378 of 384 hotels in Florence
Guests' ChoiceBased on 356 hotel reviews
6.8Cleanliness
7.3
Comfort
7.1
Location
9.3
Facilities
6.5
Staff
8.0
Value for money
7.1
Free WiFi
5.8
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End of dialog contentReviewed: 3 July 2025
Ozlen
TurkeyThe name of the Hotel isnt apear enought. We had some difficulties for finding
Location super. Clean and silent place.
Stayed in July 2025
Reviewed: 25 June 2025
Eva
IrelandIt was near all attractions with walking distance
Receptionist was lovely and very helpful, location was very good , room small but adequate plenty of towels Clean
Stayed in June 2025
Reviewed: 18 June 2025
Rebecca
United KingdomDoes not have A/C so was unbearably hot. A fan was provided
Very clean, great location and staff were nice
Stayed in June 2025
Reviewed: 24 May 2025
Alco
NetherlandsRoom 4 only has window that opens above a restaurant kitchen; no opportunity to let in really fresh air
Stay middle of the city
Stayed in May 2025
Reviewed: 17 May 2025
Slawomir
United KingdomThere was no kitchen utensils at all, not even a single teaspoon. The window was opening to the very little court, dark and a bit smelly.
Great location, close to both the cathedral and the train station. There was always someone at the desk, friendly and english speaking. The front door was always open, no keypads or PIN numbers to remember.
Stayed in May 2025
Reviewed: 11 May 2025
Siyuan
United Kingdomthe room is too small
very nice position. walk distance to almost all the sights and also the train station.
Stayed in May 2025
Reviewed: 12 April 2025
Kaila
United StatesOverall clean and decent, the shower was very small and had trouble draining. The staff were helpful and welcoming.
Stayed in April 2025
Reviewed: 10 April 2025
Gentian
United KingdomIt was perfect for our needs. The owner was very friendly and helpful.
Stayed in April 2025
Reviewed: 7 April 2025
Mariana
PortugalThe worst part is that the bedroom smells a bit weird.
I was expecting very poor conditions, after reading the comments. I have to admit I was positively surprised. For the price we paid, the conditions were definitely ok. Apart from a weird smell in the bedroom. The location is amazing, you can be anywhere in the city in less than 10 minutes. The staff was lovely. Of course you have to be aware that it is a 1 star hotel, but the conditions meet the price. Would recommend if you are on a budget.
Stayed in April 2025
Reviewed: 24 March 2025
Csuvár
Hungarythin walls, noise
great location, very close to the city center and the railway station too (7-10 minutes on foot), big room with good spaces to organize items, easy logging in, great English skills of the staff, lovely and supportive and flexible people
Stayed in March 2025
Reviewed: 8 March 2025
Thuy
United KingdomWeird check-in time, only from 2:30pm to 8pm, charge more if checking late, which is ridiculous. For local tax, required cash payment without stating it in prior. Night staff was rude.
Location
Stayed in March 2025
Reviewed: 23 February 2025
Angela
United KingdomThe light on the stairs didn’t always work.
It is centrally located, the staff are welcoming and the room was clean & comfortable.
Stayed in February 2025
Reviewed: 17 February 2025
91
CanadaCheck in/out times were quite restricting.
The location was ideal. We were only there for two nights so it was perfect to get to know the centre of the city.
Stayed in February 2025
Reviewed: 27 December 2024
Maryam
ItalyI reserved a room wiyh private bathroom but I received a room without bathroom.
Stayed in December 2024
Reviewed: 9 December 2024
Anthony
AustraliaWe liked it for a short visit
Stayed in November 2024
Reviewed: 4 December 2024
Mantė
Lithuaniapillows and bed sheets was really tin for this weather and because of that it was cold inside, because the heating system only works during the night and also atfer staying you can't leave your bags for your last day.
Location, staff
Stayed in December 2024
Reviewed: 4 November 2024
Daisy
United StatesSmall room and bathroom. One window.
Location
Stayed in November 2024
Reviewed: 30 October 2024
Mariia
CanadaThere is no wifi
We had a room with the windows to inner courtyard, so even though it’s a central location in Florence, we didn’t hear anything from streets, so we had a great sleep. For the price, and location, it’s a good value
Stayed in October 2024
Reviewed: 30 October 2024
Ganiyu
JapanMy room had poor connectivity with the phone network and wifi was not available in my room. This made me disconnected from the world once inside the room. As such, I missed some important phone calls. The management was somehow unfriendly during check-in because I arrived after 8.00 pm due to the flight disruptions
Stayed in October 2024
Reviewed: 23 October 2024
Sultan
KazakhstanNo wifi in the room, uncomfortable check in times, thin paper walls
Good location, tidy rooms, clean toilet and shower, comfy bed
Stayed in October 2024
Reviewed: 16 October 2024
Lars
NetherlandsThe bathrooms were shared, so you would have to plan your shower, though that is what you booked for!
The location was ideal, right in the city center, 10 minutes walk from the central station. Lots of opportunities for a good bite to eat, plus a nice breakfast location (Kitchen and Coffee) right in front.
Stayed in October 2024
Reviewed: 27 September 2024
James
New ZealandVery loud pump/engine noises early in the morning from the square outside. There's not really anything that the hotel can do about that, but it did wake us up.
Great location, right in the middle of the action with many bars and restaurants nearby, and an easy walk to all the must-see tourist attractions. We were a bit put off by the other reviews, but the room was clean and comfortable and had a great view over the square. The staff were friendly enough and helpful.
Stayed in September 2024
Reviewed: 27 September 2024
Kimberley
United KingdomCould do with upgrading things like more power sockets WiFi in rooms But ultimately very positive for exploring the city
The location is just the best for visiting all the best sights in Florence
Stayed in September 2024
Reviewed: 24 September 2024
Swapna
SpainSoiled towels arent replaced, no soap holder in the shower and toilet windows need to be left open but beware of mosquitoes!
Great location, value for money & room has basic amenities. Our family was given a comfortable big room. They dont have breakfast but there's a cafe right across.
Stayed in September 2024
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