Via Palestro 49, Central Station, 00185 Rome, Italy
#777 of 978 hotels in Rome
Guests' ChoiceBased on 134 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
8.9
Facilities
7.4
Staff
8.5
Value for money
7.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 July 2025
Amy
United KingdomA little noisy in the corridors
Excellent value, very helpful staff, and the rooms (ours at least which was a deluxe triple) has been refreshed since the photos on booking.com
Stayed in July 2025
Reviewed: 21 May 2025
Enaëlle
GuadeloupeSome furniture needs to be fixed and there is only the overhead shower sky of the shower and not the flexible shower head. But well, just small little things.
The location is so great, close to the main train station but not too close to have the hustle and business of it. The room got everything to sleep comfortably too
Stayed in May 2025
Reviewed: 28 April 2025
Marija
MontenegroRoom very small.
Location is good. Easy to find.
Stayed in April 2025
Reviewed: 13 February 2025
Puk
DenmarkHotel address in booking.com is wrong. We went to that address late evening when we arrived, and found a closed hotel! I called the hotel and spoke to the receptionist who spoke very poor English but eventually found out that we needed to go to another address as hotel has moved. Would be really useful if you update the address on bookings that you print out from booking.com! The shower was quite mouldy and the sink was clogged most of the stay.
Location was great - close to Termini station. Beds were good and clean.
Stayed in February 2025
Reviewed: 19 January 2025
Sherif
EgyptU turn of the room lights .. the chargers plug goes off long with it😀 .. room very small … reception staff hve zero knowledge of the city or anything else
Location
Stayed in January 2025
Reviewed: 15 January 2025
Alicja
PolandThe whole story was weird, if they texted me back ( because I asked them about my reservation) everything would be clear. But they didn't. The message I got about the money refund was like an option to choose....and I wanted to clarify it but they didn't answer. Or, maybe, they didn't see my messages, I don't know. Anyway, I am grateful that the owner didn't leave me without a place to stay.
Hard to say because I stayed somewhere else. Firstly, they told me to check in at different address, when I asked why, they sent an email which said that I can get my money back. I texted them that I don't want to cancell my booking. Since then, I didn't get any message/ reply from them. They just ignored me. When I arrived they told me that they don't have the room for me but in the app it was still " confirmed". They told me to call booking.com. Finally, the owner organized a room for me at his friend's apartment a few blocks away. It was a little bit stressful but ended well. The new apartment was called Tawhid apartments at via Milazzo 42. The owner is really kind and helpful. They didn't want any extra money. The room was spacious and clean.
Stayed in January 2025
Reviewed: 14 January 2025
Mohammadamin
ItalyThe issue that we had was hot water during morning, so it was a bit difficult to take shower during the morning.
The location was perfect, it was few minutes away from Termini station. The staff were kind and helpful and the price was ok for what you get.
Stayed in January 2025
Reviewed: 8 December 2024
Brenda
IrelandShower was broken higher hook was gone had to hold it to wash yourself.
Room was very clean location was great
Stayed in December 2024
Reviewed: 4 December 2024
Jacqui
New ZealandIt took over 5 mins for the water to heat up for a shower
The rooms were clean and tidy. Only about a 5 min walk from Roma Termini
Stayed in December 2024
Reviewed: 3 December 2024
Ioanna
GreeceThere was not hot water in the evening. Only a bit warm. We didnt mind though switching for a morning shower when the water was hot.
Very close to Termini (5-7 minutes walk). Very safe neighborhood even walking at night. Small, basic, very clean room! Friendly, helpful staff. A few nice breakfast/restaurant places nearby. Walking distance to major attractions (half hour). We didnt use any means of transportation to visit the sightseeings. But, we loved walking around!! Perfect for our 3 days visit. Only went back to the hotel late in the evening. Not suitable for someone who wants to go back and forth to the hotel . Practical, clean, safe. Absolute value for money!! Would def book again!
Stayed in December 2024
Reviewed: 28 November 2024
Soldati
ItalyLocation is great, very close to Termini station, but in a quiet area as well
Stayed in November 2024
Reviewed: 25 November 2024
Furtado
BrazilIt´s next to Termini Station!
Stayed in November 2024
Reviewed: 23 November 2024
Orestes
United StatesClean
Stayed in November 2024
Reviewed: 21 November 2024
Tetiana
Ukrainethe door of the room did not close tightly, so at any external sound in the corridor, the door would rattle and bang.
Great location.
Stayed in November 2024
Reviewed: 17 November 2024
Igor
CanadaSmall room
Clean room
Stayed in November 2024
Reviewed: 15 November 2024
Selma
MontenegroHotel is not very clean, our bed sheet was dirty and the towels were smelling very bad. That’s the thing we didn’t liked.
The location is perfect, near Rome Termini. Staff is very good and helpful, all the best for them.
Stayed in November 2024
Reviewed: 8 November 2024
Stepan
Czech RepublicNot very comfortable, small rooms. I guess that the building was originally a house with condominiums.
Close to the center.
Stayed in November 2024
Reviewed: 5 November 2024
Christine
MaltaVery clean, great location and staff was very helpful!
Stayed in November 2024
Reviewed: 16 October 2024
Daniel
CanadaFriendly check in staff, close to the central station. No frills, a comfortable bed and clean bathroom.
Stayed in October 2024
Reviewed: 10 October 2024
Halide
CyprusRooms smells cigarette
Best location. Near termini
Stayed in October 2024
Reviewed: 9 October 2024
Karolis
LithuaniaAdjustments in the bathroom are required.
Very good location. Friendly staff.
Stayed in October 2024
Reviewed: 8 October 2024
Cristina
IrelandNone
Staff are helpful
Stayed in September 2024
Reviewed: 22 September 2024
Ingmars
LatviaRoom was on the small side - not much space for luggage and other stuff. The hairdryer in the bathroom didn't work.
Decent location - it was really close to the train station (although you might want to consider something more northwest if you want something closer to the popular tourist locations). Checking in was nice and quick.
Stayed in August 2024
Reviewed: 11 September 2024
Panagiotis
United KingdomNice hotel, very close to the central train station. The room was clean and towels were changed daily. The staff was very accommodating and helpful. There are numerous restaurants and supermarkets nearby. Overall a very decent stay for the price you pay.
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content