Breakfast wasn't very large, but definitely enough.

The staff was very friendly and remembered us after seeing us one time.

Stayed in August 2025

breakfast was good, location was great

Stayed in August 2025

All was good

Good location. Helpful staff. Lovely breakfast

Stayed in July 2025

Nothing

The location was great and it was a great experience to stay in an old and original building.

Stayed in July 2025

AC not working, no fans, very stuffy in rooms.

Staff were lovely, location great, and breakfast fresh and plentiful

Stayed in July 2025

That said, the building is quite old, and noise travels easily—we could hear most things happening outside our room. The toilet seemed like a later addition and made a very loud flushing sound. Breakfast leaned heavily toward sweet items, which wasn’t quite to our taste. Overall, the stay was fine given the area’s limitations. We appreciated the hospitality and central location.

Our stay at Hotel Portofino was comfortable and generally met our expectations. Rapallo locates itself in a region that has limited hotel options due to its geography and high tourist volume, which often drives up prices for modest accommodations. In that context, this hotel felt reasonably priced compared to nearby areas like Portofino or Santa Margherita Ligure. The staff were warm and welcoming, and breakfast included good coffee—plus the location is hard to beat, just a short walk from both the train station and the city center.

Stayed in July 2025

Room facilities overall were good but the bathroom could be a bit cleaner (as we found some hairs from other guests and shavings from razor on the shower shelf) bathroom needs a bit of renovation!

Lovely staff! Very helpful and friendly! Great breakfast for a 2 star hotel and AMAZING location

Stayed in July 2025

Some renovations works could be considered.

Great location, the bus station is just outside the main entrance. Old hotel, but the room was clean and looked exactly like in the booking's offer. Hotel staff was very kind and helpful! Varius products for a breakfast were a nice addition.

Stayed in June 2025

I understand that it's an old charming hotel but it can do with some maintenance and renovation

Staff are always ready to help and accommodate with a smile. The location is great and breakfast was really good.

Stayed in June 2025

The room was a little old fashioned.

The hotel is in a very grand old building which is a little below par in places. The bed was comfortable but we had no kettle or fridge as all the other hotels we used had. The included breakfast was good. Best thing was the staff. The lady who booked us in provided a lot of good information.

Stayed in June 2025

The air condition not so working I call to number to the man at night he told me in the morning!!!!!! And in the morning already i will check out. I’m only just stay one night.!!

I very thank to the girl She is amazing

Stayed in June 2025

Construction nearby

Location; price

Stayed in May 2025

Excellent location. Near restaurants, cafes, shops. Free parking just outside the hotel - very important facility everywhere in Italy.

Stayed in May 2025

We missed the vegetables and egg from the breakfast but aside from this it was perfect.

Everything.

Stayed in May 2025

Really good breakfast,exceptional staff Giuliana,Daniella and Angela Perfectly adequate rooms clean and comfortable. Great location easy to get to from rail station and Short 3 mins to sea front

Stayed in May 2025

1. Currently there is construction work nearby- so during the day its a bit noisy (if you are away for the whole day from your hotel - it wont bother you) 2. Hotel is a bit oldschoolish - i understand that if you want smth better you need to pay, but hotel can slowly start some renovation of the rooms which wont cost a lot (starting with bedframes/mattrasses, or just adding some plinths on the floor - would visibly add some neatness). If not the very friendly staff and location of hotel - i would have given 5/10.

Staff were very friendly! Very good price/value ratio (as it is definitely difficult to find a place close to everything for such price + with breakfast). Breakfast - simple but good (some bread, meat, cheese for sandwiches; variety of sweet pastries; cornflakes with yoghurt or milk; fruits and juices) - so you can easily start your day and go exploring.

Stayed in May 2025

Renovating the hotel and entrance at present was difficult to find

Close to the Marina and restaurants.

Stayed in May 2025

The hotel is centrally located, convenient for visiting nearby cities. I stayed one night and The staff gave me great advice for my stay

Stayed in March 2025

Staff very helpful and pleasant. Excellent breakfast included.

Stayed in March 2025

The room and the bathroom

Location

Stayed in March 2025

Property was great but parking was more difficult than expected

Location friendly and helpful staff

Stayed in October 2024

Noise from guests outside room on balcony till 1.00 in the morning.

Good help from Ayman in office

Stayed in October 2024

Location is fantastic. Breakfast very good. A simple 2 star that is great value.

Stayed in October 2024

Difficult to find property sign needs to more prominent

Stayed in August 2024