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Reviews of Popolo Relax

Via Raffaele Cadorna 29 interno 1, 00187 Rome, Italy

#3883 of 3,987 B&Bs and Inns in Rome

Guests' Choice

Review score

Based on 77 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    5.8

  • Location

    7.6

  • Facilities

    5.4

  • Staff

    5.7

  • Value for money

    6.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 7 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    To enter the house and room you need a code, it was thrown off very late, my small child and I stood at the entrance and waited. There is not even soap in the room to wash your hands. There are no live staff, only correspondence. Mobile reception is very poor

    Great location. 20-25 minutes walk to attractions. Good repair

    Stayed in July 2024

  • Reviewed: 21 May 2024

    6.0
    It’s okay for a night
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic, lots of mold due to humidity from shower and people in the room. No real window/ air flow. Mold in the shower, bathroom, window in the sleeping room.

    The location is nice

    Stayed in May 2024

  • Reviewed: 7 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    the shower was weak and damp

    close to the city center

    Stayed in May 2023

  • Reviewed: 21 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Τhe room should be cleaner and the bathroom in better condition. Generally the room was comfortable, but the bed a bit uncomfortable.

    The location was close to a bus stop and the room was very cozy and comfortble. The communication and the agreement with the host was excellent.

    Stayed in December 2022

  • Reviewed: 25 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    At self-check in at night, the room door was left locked after being informed it would be open with the key inside, and there was no way to enter. The contacts provided took too long to answer or provide any support.

    Stayed in October 2022

  • Reviewed: 29 October 2022

    5.0
    Was okay.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Everytime you showered it flooded the bathroom.

    Relatively comfortable.

    Stayed in October 2022

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is very close to everything.

    Stayed in June 2025

  • Reviewed: 29 April 2025

    2.0
    Do NOT book!!
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    I think it was the worst place I have stayed in my life.The first day we got there the room and especially the bathroom was very dirty, I don't think the cleaners cleaned the room before we got in. The room itself was very small and there were no mirrors outside the bathroom which for me is important. They barely gave us any soap( 3 little packages for 3 nights).The walls were very thin so you could hear everything from the other rooms. The shower was broken and also it was not close to the metro station(20 minutes by foot) but at least there were bus stations nearby. Overall I don't think it was worth the money.

    Absolutely nothing:(

    Stayed in April 2025

  • Reviewed: 19 August 2024

    10
    Perfect
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great

    Stayed in August 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Location is good about 15 minutes walk from piazza Barberini,200m is a bus stop with buses going to Termini,shops and restaurants are near

    Stayed in July 2024

  • Reviewed: 19 July 2024

    2.0
    Frustrating, Far
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing worse than having a long day of walking around in 38degree heat, waiting to check in, just wanting to get to your hotel room to relax and then NONE of the WiFi extensions work plus having NO signal in your room. Extremely frustrating. After messaging and bringing it to attention, no reply or solution was given. Throughout the whole time in the room I could not access any mobile network or WiFi. 16:00pm check in is also really late even though we could leave our bags in the hall way, it is still late.

    Bed was comfy and aircon worked but really far to walk in peak summer to get to attractions like colosseum, Trevi fountain. At least it is close to restaurants in the evening for food.

    Stayed in July 2024

  • Reviewed: 9 June 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not clean the pillar yellow the bedsheet had a hole. The shower did not work properly overall was not a good.

    Nothing

    Stayed in June 2024

  • Reviewed: 6 April 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The property was 100% non-responsive to questions I sent through the booking.com app. My questions were delivered, and read, but not answered at all. The internet did not work and they did not respond to my messages about it. I also sent questions about early check in, luggage storage, etc, and none were answered.

    Stayed in March 2024

  • Reviewed: 7 January 2024

    1.0
    Don't recommend staying there, doors don't lock, staff does not respond, phone number is not active
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights

    The room was open on arrival, unsafe area, room not as advertised, very difficult communication with property owner, doors didn't lock. It is unattended property, therefore not safe to stay there, and also very difficult to raise any concern as the property doesn't have allocated available personnel, and their phone number doesn't work. I'D STRONGLY RECOMMEND TO AVOID THIS PROPERTY AS IT'S NOT WORTH THE CONCERNS, CHALLENGES AND NERVES.

    Unfortunately I had very poor experience there. Firstly, the communication with the staff was limited. The number provided on reservation is unattended. I've tried to communicate via Whatsapp, message, call, Booking.com, email and I have not received a response. We had troubles finding the location and then using provided code. On arrival we noticed the room being open, and that the room is actually not locked (the lock didn't work). It was not safe to stay there or leave our staff. We tried to contact the property and they didn't respond to us. Booking.com tried to assist and contact them and also were ignored. It is a very unsafe property, with not working amenities, doesn't look as advertised. We had to leave the property and find a new accomodation asap as it was very unsafe. We now are trying to obtain refund.

    Stayed in January 2024

  • Reviewed: 24 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The key code and password didn’t work the last day and we couldn’t get our bags to go to the airport They didn’t even picked up their phone when we called them, didn’t even reply on our messages Didn’t have toilet paper, we had to ask for it The hairdryer was not working I will not book this place again if I’m going to Rome.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    3.0
    This place sucks
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Zero customer service. The wifi never worked in our room. I sent a message, and never got a response. If you want basic amenities like wifi, soap or 2 minutes of customer service, go somewhere else. You don’t get those things here. If you want a bed a toilet and to be ignored then stay here.

    The bed was comfortable

    Stayed in September 2023

  • Reviewed: 26 August 2023

    1.0
    My stay there was my worst nightmare, I wasted my money
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was not drainage, water was leaking from the bathroom to the bedroom you can’t even find any staff to complain to, worst customer service, everywhere was irritating and dirty, bathroom was extra small you can’t even bath properly.

    Worst hotel I’ve ever been so far, I will never go there again

    Stayed in August 2023

  • Reviewed: 16 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was super dirty. There was an old socks from a previous stay in the room and garbage under the bed. Very dusty room and no soap or anything else in the toilets. The shower was clogged with hair. The beds were used up, and the mattress had yellow stains. The leather part of the bed was falling apart and you could not have closed the curtains. So overall, the room really needs renovation

    It was in a pretty good location

    Stayed in August 2023

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 3 nights

    There is air-conditioner which is perfect and the location is great. The room and the place are very clean.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    1.0
    Waste of money
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    It was horribly damp and smelly. The room was super tiny -don’t fall for the pictures! The toilet clogged in the middle of the night and flooded the room! We left as early as we can in the morning. It was the worst place i ever stayed in any country. I wouldn’t stay there again even if it was free.

    Absolutely nothing

    Stayed in June 2023

  • Reviewed: 4 July 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    There are lots of doors look like each other, so you may have hard time to find it. The owner gives you three codes, the first one is for the building, the second is for the so called hotel entrance and the last one is for the room. There is no one at night. But its check in time is flexible and you can leave your bags giving information before, so that is very good I think. There is a big backyard that is suitable for horror movies. The building is neglected. The room includes a bath that is so tiny, there is hot water, and the pressure is good. They didn't leave any kind of soap. Basic human needs are neglected too, like a soap, or enoug shampoos and shower gels. The bed is old and needs to be changed. I think the sheets and the towels aren't clean enough, the room and the building smells like damp. After the room cleaning they left the door open while our belongings were there. hope this review will be helpful.

    Location

    Stayed in July 2023

  • Reviewed: 25 June 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Going back

    Going out

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    in general very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    the bed below smelled a bit musty

    check in was automatic

    Stayed in May 2023

  • Reviewed: 15 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bad was small, and you could see the one that was having a shower from the room.

    Check-in and check out were easy-to-use, and I could arrive at any time.

    Stayed in March 2023

Showing 1 – 25

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