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  5. Reviews of Hotel Philia

Reviews of Hotel Philia 3 stars

Via Palestro 88, Central Station, 00185 Rome, Italy

#918 of 978 hotels in Rome

Guests' Choice

Review score

Based on 103 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    6.5

  • Staff

    8.1

  • Value for money

    6.8

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 19 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We found 2 tv in the room, both didn't work. The breakdown was reported at 7 in the morning, at 5 p.m. we were greeted by a maintenance technician in the room who did not know what he was doing. We asked them to come out because we want to rest, but the techniciam says that he won't be there tomorrow. Staying without you tv the end.

    Close to the train station.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    7.0
    Good clean budget friendly accommodation.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have liked an iron in the room and also some complimentary tea and coffee should have been provided for the price/start rating

    Clean room and facilities, location is great for getting around and the price was good too, reflective of the star rating. Staff were friendly and helpful.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Their elevator most of the time did not work. We were told that they did not turn their AC until June!! My aunt complained enough about her medical condition and finally turned on the AC. This should be mentioned in their description of the hotel. Perfect location to catch the local trains. Go to Fondi for breakfast. Local owner and notva tourist trap.

    I love the charges for your phones on the wall. There was no need to buy a European charger. I also love the coffee and tea kettle and big mirror in the bedroom.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Room with French Bed
    • Stayed 3 nights
    • Submitted via mobile

    Very helpful staff.

    Stayed in April 2025

  • Reviewed: 25 September 2024

    8.0
    Great location. Nice staff. Room small, but extremely clean. It suited me perfectly.
    • Leisure trip
    • Solo traveller
    • Single Room with French Bed
    • Stayed 7 nights

    I am a very light sleeper, so some noises from hotel and from outside were troublesome for me. But it was not something very bad.

    Great location, very clean room.

    Stayed in September 2024

  • Reviewed: 2 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not be able to chk in before 3:00 pm.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Elevator should be change with a New one its like nightmare or old movies Floor Doors should be change wide openning doors Hotel Entrance has no ramp or elevator for disabled People and child

    Close termini , cheap , clean rooms traveller stop by

    Stayed in June 2024

  • Reviewed: 21 March 2024

    6.0
    Ideal location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    To be honest the exterior could be abit questionable but the rooms were in top condition! The staff were very friendly and were always helpful. I did not have hot water however, and in this cold weather it was definitely needed. That would be my only complaint

    Stayed in March 2024

  • Reviewed: 29 January 2024

    6.0
    convenient location, average cleanliness
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Moderately clean

    Good location, very close to "Termini"

    Stayed in January 2024

  • Reviewed: 8 January 2024

    6.0
    Terrible terrible terrible service
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Smelly pipes/vent. Thought it might have been ourselves in the first place (first night as well) because it only smelled a little, but then it got worse and worse as time went by and became unbearable to the point where we had to shut the bathroom door. Next morning, we left with the vent on hoping to clear the smell, only to return discovering everything had been turned off and window opened, but with the smell gone as well, so we thought the issue had gone, only to find it returning as soon as we turned the vent on to have a shower and decided to have showers as quick as possible and turn the vent off so the smell didn’t get any worse than it had to. Second issue was the staff, we received individual packets of shower/washing products for the first night when we checked in, so we were surprised to see that they weren’t provided again for the second night after we had returned from a days sightseeing. So we messaged the reception asking for more, not only were we told to go downstairs ourselves, but they’d also asked about the dispenser in the bathroom (whether it was empty), after I’d told them no it’s not, they replied “then impossible, we cannot give you more unless it’s empty”. When I proceeded to follow up on the reason they said because we still had some and they were not going to give us any, which then I replied with our reasoning of wanting new ones. Which is because we are quite the clean freaks ourselves and had no clue how long or what else had been in the dispenser, or when it was last cleaned etc, hence wanting new individual packs to filter out that issue, they insisted that it was impossible, and out of frustration I asked “if they were unable of even meeting/granting their customers such a simple request”, which they again replied with “impossible, no”.

    The location

    Stayed in January 2024

  • Reviewed: 13 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel room was cold, especially at night. And when the maid was cleaning the room, she opened the window and it became even colder. I'm not sure if the air conditioner was heating the room.

    The hotel is an eight-minute walk from the metro, train station and bus stop. There are many cafes, pizzerias and restaurants nearby.

    Stayed in December 2023

  • Reviewed: 6 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and comfortable

    Stayed in November 2023

  • Reviewed: 13 October 2023

    7.0
    Worth the price? No. But overall it was a good stay! :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was extremely outdated and run down. The bathroom especially needed updating and fixing. They had wires sticking out of the wall, a missing ceiling tile and the shower needed some fixing. The lobby/and hallways were also strange and needed some upgrading but overall it wasn’t terrible.

    The staff was extremely helpful! We had to check out early due to flights changing and they were extremely accommodating and helpful. They were there 24/7 for anything you could possibly need! I will say- it’s located in a strange area, but we never felt unsafe. There was also a small store right next door, which was very convenient for snacks and drinks. AC worked great, bed was okay, and they cleaned every day!

    Stayed in October 2023

  • Reviewed: 20 July 2023

    7.0
    Perfect 1 night stay over in Rome before going to new destination
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, exactly what I expected for the price

    Friendly employees, nice location, interior slightly dated but besides that really good hygiene.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    6.0
    Pleasant
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fridge not working No wifi

    a lot of space in comparison

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There wasn't any glass or water for drinking

    It was quite

    Stayed in June 2023

  • Reviewed: 6 July 2023

    7.0
    Easy to access Rome terminal station and Indian food near to property.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom not that great.

    Easy access to train station

    Stayed in April 2023

  • Reviewed: 26 May 2023

    8.0
    Room for improvement
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It could be cleaner and not outdated

    I liked the location

    Stayed in May 2023

  • Reviewed: 22 May 2023

    6.0
    good for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    from time to time in the toilet was appearing some canalization smell, but I believe it’s due to the whole building canalization system issue, not smth what the Hotel could fix it itself. We sorted it out using air freshener

    clean, good location, 24h reception

    Stayed in May 2023

  • Reviewed: 22 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Corridors and halls could benefit from some new paintings and installations. Elevator is quite small and not very reliable if you need to go to higher floors. Bed was very hard, especially if you need to spend few nights in the hotel).

    Very good location, close to Rome Termini station, just fea minutes walking. Renovated room in which we were quite nice and cosy.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Could have better facilities. For e.g, there are only 3 hooks in a quadrupple room, we need 4.

    Location is very close to Termini, good value, friendly, supportive staff, and clean. Within its price range, its excellent.

    Stayed in April 2023

  • Reviewed: 11 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower head and mini fridge didn’t work,

    Convenient location, elevator, great staff

    Stayed in July 2025

  • Reviewed: 30 June 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the air condition is like not functioning at all even we put in turbo mode so hot inside the room and when we ask for help they didn’t even help us to fix the problem.. shower room is licking..

    Stayed in June 2025

  • Reviewed: 22 June 2025

    1.0
    Very bad experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to like don’t book

    Nothing to like pool of 💩 Nothing working Very bad Not recommended at all

    Stayed in May 2025

Showing 1 – 25

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