Reviews of Sicilia's Art Hotel & Spa

Dear Guest, thank you very much for your wonderful review. We are delighted to hear that you enjoyed our beautiful hilltop oasis, the park, the rooms, and the pool, as well as the relaxing atmosphere. It’s great to know that your stay in the junior suite was enjoyable and that our hotel felt peaceful even at full capacity. We look forward to welcoming you back for another memorable stay! Best Regards Sicilia's Hotel Staff

Dear Guest, thank you very much for your wonderful review. We are delighted to hear that you enjoyed our beautiful hilltop oasis, the park, the rooms, and the pool, as well as the relaxing atmosphere. It’s great to know that your stay in th… Show more

Dear Guest, thank you very much for your kind words. We are delighted to hear that you appreciated the dedication and friendliness of our staff. Your feedback inspires us to continue providing excellent service and memorable experiences for all our guests. We look forward to welcoming you again soon. Best regards Sicilia's Hotel Staff

Dear Guest, thank you very much for your kind words. We are delighted to hear that you appreciated the dedication and friendliness of our staff. Your feedback inspires us to continue providing excellent service and memorable experiences for… Show more

Dear Guest, thank you very much for sharing your feedback. We are delighted that you enjoyed our breakfast, the friendly service, the beautiful rooms, and the wonderful pools. We’re also glad that you appreciated the peaceful location of our hotel. Your comments encourage us to continue improving and providing our guests with an enjoyable experience. Best regards Sicilia's Hotel Staff

Dear Guest, thank you very much for sharing your feedback. We are delighted that you enjoyed our breakfast, the friendly service, the beautiful rooms, and the wonderful pools. We’re also glad that you appreciated the peaceful location of o… Show more

Dear Guest, Thank you for your detailed review! We’re glad you enjoyed the pool area, the relaxing atmosphere, and the terrace with its beautiful view of Etna. It’s great to hear you appreciated the comfort of your room and the convenience of our location. We appreciate your honest feedback about the dinner menu and portion sizes. The menu does change nightly, and we understand that dining preferences vary. We’re happy to hear you found very good the food served. Thank you again for sharing your experience, and we hope to welcome you back for another stay! Best regards Reception staff

Dear Guest, Thank you for your detailed review! We’re glad you enjoyed the pool area, the relaxing atmosphere, and the terrace with its beautiful view of Etna. It’s great to hear you appreciated the comfort of your room and the convenience … Show more

Dear Guest, Thank you for your kind review! We’re glad you enjoyed our breakfast selection and the peaceful second pool. We appreciate your feedback about adding more umbrellas by the pool. We're also happy to hear you appreciated the housekeeping team's efforts. We hope to welcome you back soon! Best regards Recpetion staff

Dear Guest, Thank you for your kind review! We’re glad you enjoyed our breakfast selection and the peaceful second pool. We appreciate your feedback about adding more umbrellas by the pool. We're also happy to hear you appreciated the h… Show more

Dear Guest, Thank you for your feedback and for choosing to stay with us for two weeks! We’re delighted to hear you had an excellent experience. We appreciate your suggestion for more variety and will certainly take it into consideration. We look forward to welcoming you again soon! Best regards Reception staff

Dear Guest, Thank you for your feedback and for choosing to stay with us for two weeks! We’re delighted to hear you had an excellent experience. We appreciate your suggestion for more variety and will certainly take it into consideration. W… Show more

Dear Guest, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the pool, the room and the work of the staff. We appreciate your honest comment regarding the location. While many of our guests find the area convenient, we understand it may not be ideal for everyone. Your input is valuable to us as we continuously strive to improve our guests’ experience. We hope to have the chance to welcome you again in the future. Kind Regards Front Office

Dear Guest, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the pool, the room and the work of the staff. We appreciate your honest comment regarding the location. While many of our guests find the area conveni… Show more

Dear Guest, Thank you for your feedback and for highlighting the aspects of your stay that you enjoyed—especially our two outdoor pools and the breakfast selection. We’re sincerely sorry for the inconvenience you experienced with the hot water on your last morning. Unfortunately, there was a temporary technical issue that affected a part of the building at that time. Please accept our sincere apologies. We hope to have the opportunity to welcome you back in the future for a stay that fully meets your expectations from start to finish. Kind Regards Front Office

Dear Guest, Thank you for your feedback and for highlighting the aspects of your stay that you enjoyed—especially our two outdoor pools and the breakfast selection. We’re sincerely sorry for the inconvenience you experienced with the hot… Show more

Dear Guest, Thank you sincerely for taking the time to share your experience with us. We're truly pleased to hear that you enjoyed your stay overall and appreciated the newly refurbished room, our rich breakfast, the two swimming pools, convenient parking, and the quality of our dinner service. Your positive comments mean a lot to us and reflect the effort we put into creating a welcoming and comfortable environment for all our guests. We’re very sorry for the inconvenience caused by the air conditioning issue and the temporary power outage. Unfortunately, these were unexpected and isolated technical problems. We’re glad to know our staff did their best to assist you and provided fans to help you rest that night, and that the issue was resolved the following morning thanks to the prompt intervention of our technical team. As for the electricity on your last day, we understand how frustrating it must have been, especially while preparing to leave. The outage was due to an unexpected fault that affected part of the building, and we truly regret the discomfort it caused. We genuinely appreciate your recognition of our team’s efforts, and your feedback helps us continue to improve. We hope to welcome you again in the future for a fully smooth and relaxing stay — so you can enjoy not only our modern and comfortable rooms, but also our pools, wellness area, and restaurant to the fullest. Warm regards,

Dear Guest, Thank you sincerely for taking the time to share your experience with us. We're truly pleased to hear that you enjoyed your stay overall and appreciated the newly refurbished room, our rich breakfast, the two swimming pool… Show more

Dear Guest, Thank you for your lovely feedback! We’re thrilled that your stay exceeded expectations and that you enjoyed the complimentary upgrade, the pools, and our peaceful rooftop with its amazing views. Your note on breakfast is appreciated — we’re working to improve variety. We hope to welcome you again soon! Best regards Reception staff

Dear Guest, Thank you for your lovely feedback! We’re thrilled that your stay exceeded expectations and that you enjoyed the complimentary upgrade, the pools, and our peaceful rooftop with its amazing views. Your note on breakfast is appr… Show more

Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your free upgrade and that the room—with its terrace, living area, and kitchenette—met your expectations. It’s great to know you found it comfortable, clean, and inviting. We’re especially happy that you appreciated our pools, breakfast, rooftop, and garden. It's always our goal to make every guest feel truly cared for and we are happy that you noticed the effort put into it. We hope to welcome you back soon for another exceptional stay! Best regards Reception Staff

Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your free upgrade and that the room—with its terrace, living area, and kitchenette—met your expectations. It’s great to know you found it … Show more

Dear Guest, Thank you for your feedback. We are sorry for the inconveniences related to traffic and traffic outside, which are unfortunately beyond our control. The pool is designed to accommodate both families and couples, but we gladly take note of your suggestion for dedicated spaces. We are pleased that you noticed the cleanliness of the hotel, an aspect we value highly. We hope to welcome you back in the future. Kind regards, Front Office

Dear Guest, Thank you for your feedback. We are sorry for the inconveniences related to traffic and traffic outside, which are unfortunately beyond our control. The pool is designed to accommodate both families and couples, but we gladly … Show more

Dear guest, Thank you for sharing your experience at our hotel. We are glad to hear that you enjoyed our facility, the kindness of our staff and the quality of our breakfast. We are sorry for the problems you experienced. Regarding the air conditioning and the jacuzzi, we would like to clarify that these were simple adjustments: the system was set on heating, in line with the variable temperatures of this period, while the jacuzzi, being outdoors in an area surrounded by greenery, can get dirty despite regular maintenance. We are sorry if our apologies at the front desk were not perceived as such: our team always strives to accommodate every complaint with attention and helpfulness The satisfaction of our guests is a priority for us, and your feedback helps us to further improve our service. We hope to welcome you back to offer you a completely satisfactory stay. Kind regards, Front Office

Dear guest, Thank you for sharing your experience at our hotel. We are glad to hear that you enjoyed our facility, the kindness of our staff and the quality of our breakfast. We are sorry for the problems you experienced. Regarding the ai… Show more

Dear Nicola, thank you for sharing your experience and for choosing to stay with us. We are happy that you appreciated many of the aspects that set us apart: the spacious and cozy rooms, the warm atmosphere of the facility, the friendliness of our team-both at the front desk and at the golf club-and the quality of our gym and restaurant, with dishes as thoughtful as the pasta you enjoyed. The views of Mount Etna and the artwork in the common areas are an added value for us, and we are glad you noticed them. We regret, however, that the breakfast did not fully meet your expectations. We would like to point out that the scrambled eggs are stored inside special chafing dishes at a constant temperature, as per protocol, of about 60°C, precisely to ensure their quality and warm service throughout breakfast hours. Our wait staff is always present and available to serve hot beverages upon request, with the utmost care and availability, as demonstrated daily with all our guests. We are sure that a simple nod would have been enough to immediately receive what you desired. We look forward to welcoming you again, certain to offer you an even more complete stay that fully lives up to your expectations. Best Regards.

Dear Nicola, thank you for sharing your experience and for choosing to stay with us. We are happy that you appreciated many of the aspects that set us apart: the spacious and cozy rooms, the warm atmosphere of the facility, the friendliness… Show more