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Reviews of Ginevra Palace Hotel 3 stars

Via San Giovanni Della Croce 35, Aurelio, 00166 Rome, Italy

#896 of 978 hotels in Rome

Guests' Choice

Review score

Based on 304 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    6.8

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.1

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast room is very cramped. The tables are literally on top of each other. The breakfast could be better. The bathroom is dirty.

    staff, reception, parking in the garage, but you probably won't park in the garage. Instead, they will tell you that there is no space in the garage, as there is none, and that you will have to park on the street!. But there is no space in the garage either.

    Stayed in August 2025

  • Reviewed: 21 May 2025

    8.0
    Recommended!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Single bed , I prefer bigger

    Walking distance to metro station

    Stayed in May 2025

  • Reviewed: 7 April 2025

    8.0
    Nice hotel, comfortable and clean beds.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel room was nice and clean and pretty. Breakfast was ok. Very good value for money.

    Stayed in March 2025

  • Reviewed: 6 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Onsite secured parking too expensive , but free parking off site. Good if tea/ coffee were available, only a kettle was there in the room.

    Convenience, cleanliness, supporting staff

    Stayed in April 2025

  • Reviewed: 14 November 2024

    6.0
    Some might say it’s a decent hotel. Just average. But I wouldn’t choose it again
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    -The furniture was originally chosen with a gold-plated finish, which has now worn off, making the furniture look very worn and old. Fingerprints that haven’t been cleaned are visible all over it. -The breakfast was very poor, the most monotonous of all the hotels I stayed at during my trip, and I visited eight in three weeks. -The room lacked the most essentials, such as soap, a kettle, and tea supplies (at least a couple of tea bags).

    The staff was very friendly and responsive, both at the reception and during breakfast in the restaurant. When I requested a kettle, which wasn’t available in the room, the young man found one in storage or in another room and brought it to us.

    Stayed in November 2024

  • Reviewed: 17 October 2024

    7.0
    Heartland hotel.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Quite far from public transport like metro...

    Warm staff. Spacious rooms.

    Stayed in October 2024

  • Reviewed: 13 September 2024

    6.0
    good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Tiny spider in my friend’s bed ; remote not working (it should been checked before check in of clients); irritable receptionist who didn’t want to entertain questions , however , he was apologetic on our check out . Far from the centre of rome .

    It is near from the venue of the concert that we had . Confortable !!!

    Stayed in September 2024

  • Reviewed: 26 July 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too far from city

    Stayed in July 2024

  • Reviewed: 24 July 2024

    7.0
    Off the beaten track Hotel offering virtually no bar or catering service
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is completely off the beaten track so don't think of going there by public transport. The nearest metro station is 20 minutes walk away. The breakfast was extremely basic. We arrived at 6 p.m. in a July heatwave but they couldn't serve us any kind of drink nor food. Not quite up to 3 star standards. We had to traipse up the hill in the heat in search of somewhere to eat and drink.

    This hotel suited us as we needed safe parking & easy entry & exit to Rome. The staff were very helpful & the rooms acceptable although one day our beds were not made.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    The bathroom showers and bathing area is small

    The hotel team helps me in free Parking and the breakfast is reasonable

    Stayed in June 2024

  • Reviewed: 18 July 2024

    6.0
    Ok for a three star hotel
    • Leisure trip
    • People with friends
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not exceptionally clean and quite dusty.

    We chose the hotel because it's near the Olympic stadium and we were in Rome for the Coldplay concert. The staff was nice and quite helpful. They gave us all the information we needed. There is also space where to park your car. Our room was small but very comfortable. The breakfast is included in the price and is quite good.

    Stayed in July 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    Breakfast was very poor. even you cant find boiled eggs

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    The hotel was good,but they can do more to justify the price.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillow was flat and doesn’t smell good.The streets near the hotel were dark and with a loot of trash.

    The room was enough for two person.The room,towels and sheets were clean.The breakfast was good but the only italian food were tomatos,we didn’t find white cheese.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Cheap hotel, as expected but fine would stay again
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Not central at all. 2 hour walk or 20 min walk 15 minutes metro. Area very run down with trash everywhere (not hotel) damp on ceiling and under bed full of dust bunnies and dirt. They only sometimes had soya milk for cereal at breakfast so not amazing for vegans and restaurant just give you tomato pasta with nothing as this is only vegan option. No Aircon. Building having works very noisy in the morning and no sound proofing between rooms-we didn't get much sleep!

    I liked friendly staff, good towels, breakfast included, taxi included from airport, sitting area outside for reading with pretty plants, bed change and bathroom cleaned every day

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioner was not working. Stuff did not help Luckily it was May. So as room without air-conditioning it was overpriced.

    Clean, good breakfast, quiet. Good location if you arrive by car or with backpack.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    If you are late for breakfast, then you'll remain hungry. They add some food only if you insist dramatically)))

    Silence, cozy small room, comfortable bed, terrace

    Stayed in February 2024

  • Reviewed: 8 May 2024

    8.0
    Wonderful staff, standard room and breakfast and great location.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    It was clean,neat and put together. Not really close to the center. Believe me, it doesn’t deserve to be three star hotel. However Mr. Momo was so kind and helpful and really appreciate all his kind support

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Distance from the center

    The price.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    DECENT VALUE FOR MONEY
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The location isn't ideal with a good 20 minute walk to the metro and the area isn't especially nice with lot of litter, dumped furniture etc ... it's outside the hotel grounds but I'm sure the hotel could do something to clean up the surrounding area. The air conditioning didn't work but not a problem for us as it wasn't too warm in April. Some walls in the bedroom were dirty with various stains. The breakfast is mainly sweet items and could perhaps benefit from some fruit but it is ample with a decent selection. The cleaning staff seem stretched and things get forgotten like soap in the bathrooms. It would be nice to have a small table/chairs on the balcony and/or to have some of the roof area made into a sun bathing space with loungers. Finally there was building work going on adjacent to our room with noise starting from 7am every week day morning and this also made having the balcony door open difficult because of dust. Mention could/should have been made when booking

    Offers good value for money. The hotel is decent and our room was large with everything we needed, clean comfortable bed, fridge, well equipped bathroom with plenty of hot water. The price was good for a week in Rome. Staff were friendly from reception, breakfast staff and cleaners. We were also allowed an early check in for free which was appreciated

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Good experience for a night
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    As I’m the person who like to eat proper breakfast, the food options weren’t so good. There were lots of sweets ( pastries, pies) and the omelette and sausages looked unappetising.

    It was good experience. We stayed in the hotel for 1 night. First of all, the hotel offered us the transfer from Fiumicino airport for 5 people for 90 EUR. We arrived at the airport late (at 22:40). It was fast and great with the transfer. The staff was so helpful and kind. The room and bathroom were great. Also we could leave our luggages the next day for free and have a walk in the city.

    Stayed in March 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Breakfast was lacking

    Value for money

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. In hotel told us that breakfast was served from 07:00-10:00 am. We came in 09:00 pm and nothing was available for eat. So if you want breakfast you need to came earlier.😌

    The room was very clean and big. Stuff was generous.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    6.0
    Acceptable
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom was broken. Sink overflew with spillage of water, couldn’t use it first day. One of staff at reception was rude when told about blocked wash basin and to change the room. Booking.com had to intervene.

    Bed was comfortable. Breakfast was average but restaurant staff was nice.

    Stayed in September 2023

  • Reviewed: 9 November 2023

    8.0
    Amazing
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast didn’t have a lot of options

    Excellent customer service

    Stayed in October 2023

Showing 1 – 25

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