Largo Michele Ayroldi Carissimo 14, 72017 Ostuni, Italy
#29 of 46 hotels in Ostuni
Guests' ChoiceBased on 48 hotel reviews
8.6Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.3
Value for money
8.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 September 2025
Jenelle
United StatesThe bath towels were rough :(
I loved everything , I stayed in the large suite with the tub and it was glorious . The food was amazing and service was 5 stars!
Stayed in August 2025
Reviewed: 2 September 2025
Bronwyn
New ZealandWould have loved a yoga mat in the room
The staff were brilliant, e Specially Frederica and Pattis who showed me through the hotel and introduced me to fellow staff members. Also spent time assisting me with an IT problem I was having. The rooms are delicious , the food is excellent, VG wine list as bd great cocktails
Stayed in August 2025
Reviewed: 28 August 2025
Liza
AustraliaAmazing property. Unique and different. Staff very helpful and friendly.
Stayed in August 2025
Reviewed: 22 July 2025
Nicole
AustraliaThe staff are so amazing. The building is so beautiful.
Stayed in July 2025
Reviewed: 5 May 2025
Lucy
United KingdomThe pool was freezing, despite it being hot outside, and sadly too cold to swim in. Could it be heated? Our suite was rather dark - too much dark grey on the walls and no view. Quirky aesthetic - I'd have preferred this historic building to have been returned to its former traditional glory, but maybe that's just me. We didn't appreciate the owner (?) (woman with short hair), who we hadn't seen before, sending a member of staff to ask if we were guests there, even though it was our third day there! That didn't make us feel welcome.
Beautiful building. Lovely garden, a really relaxing oasis in this gorgeous town. Wonderful service and staff - faultless. Great breakfast. Wonderful shower. Terrific bar and bar staff.
Stayed in April 2025
Reviewed: 2 November 2024
Sylvie
ItalyBeautiful place, good service and location. Nice breakfast.
Stayed in October 2024
Reviewed: 12 September 2024
Peter
United KingdomThis is one of the nicest hotels ive ever stayed located in centre of town
Stayed in September 2024
Reviewed: 26 August 2024
Kp
SwitzerlandAir conditioning a bit low
Great atmosphere
Stayed in August 2024
Reviewed: 20 July 2024
Mitchsmith
New ZealandBathroom facilities a little lacking and pool staff a little inattentive to get a drink - checkin procedure very slow
The hotel was lovely - the pool a great place to enjoy - the food outstanding
Stayed in July 2024
Reviewed: 13 July 2024
Susan
AustraliaNothing!
Everything! A stylish art hotel with such character and history
Stayed in July 2024
Reviewed: 27 June 2024
Stacy
CanadaBeds were too hard and the room needed more light.
Hotel location was excellent. Staff were very friendly and accommodating.
Stayed in June 2024
Reviewed: 15 August 2023
Robert
United KingdomInteriors are great . Bar staff make a wicked frozen margarita
Staff are attentive
Stayed in August 2023
Reviewed: 25 July 2023
Rachel
United KingdomFell in love with this hotel!!
Stayed in July 2023
Reviewed: 23 July 2023
Christian
United KingdomNothing, it was perfect
Amazing, amazing, amazing! Beautiful hotel, perfect location, quiet, trendy and attentive staff
Stayed in June 2023
Reviewed: 15 July 2023
Trevor
IrelandNothing, it was beautiful
Stunning restoration property by designer owners.
Stayed in July 2023
Reviewed: 1 June 2023
Reica
United KingdomOur room was exceptionally dark. This didn’t matter in the bedroom except that it was difficult to read in bed at night due to the position of the sidelights. However the lighting in the bathroom/shower area made it potentially hazardous.
All the staff were Fantastically helpful from the moment we arrived until the moment we left. Excellent spa treatments and first rate sightseeing advice.
Stayed in May 2023
Reviewed: 27 May 2023
Darron
AustraliaThe lack of sound proofing, room was quite dark
an amazing renovation
Stayed in May 2023
Reviewed: 1 May 2023
Lynn
United KingdomThe Breakfast
The refurbishment was amazing full of character.
Stayed in April 2023
Reviewed: 10 October 2022
Sarah
United KingdomI think only two things that I didn't particularly like, the first was that when we were greeted we were asked if we wanted to park and told that it was 20 euros a day because we'd booked with 'Booking.com'. For the room rate I think parking should be included and I didn't feel it was the best of welcomes as it took away the wow factor. Secondly, the place is beautiful but lots of things are available to buy, so you have price tags on things or tags saying if you take this you will be charged. For a hotel of this level, I think it cheapens the experience and is unnecessary.
We had a wonderful stay at Paragon 700. It's a very stylish hotel, with lots of lovely touches. The staff were superb especially Rita, Leonardo and Freja in bar and restaurant and reception were extremley helpful as well. Breakfast is wonderful in the garden overlooking the pool with freshly made bread and pastries and warm food made to order. The restaurant is also superb and we ate there a number of times. Our room was Ruby, a grand room with a balcony overlooking the pool.
Stayed in September 2022
Reviewed: 22 September 2022
Olga
United Stateseverything! this was a perfectly situated hotel and all of the staff was awesome from the minute we arrived to the minute we left. thank you!
Stayed in September 2022
Reviewed: 20 September 2022
Vicky
United KingdomService was poor, staff unfriendly, seemed to worry more about visitors dining in the restaurant, than looking after their residents at the hotel. No drink service by the pool, being a very small hotel, the personal service should be a lot better.
Quirky boutique hotel, Rooms looked beautiful
Stayed in September 2022
Reviewed: 2 September 2025
Denise
United KingdomBreakfast service wasn’t very good and the Menu was limited Everything seemed to have a price tag on so you could buy eg toiletries in the bathroom Parking was expensive to park in the hotel Would expect more from a 5 star hotel
Very modern and beautiful big room Location of hotel very good Good cocktails from the bar
Stayed in August 2025
Reviewed: 30 August 2024
Francisco
United StatesAC barely cooled the room. The shower in the bathroom leaked behind the bath so it flooded the floor pretty badly. Bad design. Breakfast was subpar.
Unique decor. Room was spacious and we enjoyed the patio with out door shower. Bed was comfortable. I loved the over sized bathtub. Very clean with daytime and evening turn down service. Property was peaceful as there are only 7 bedrooms.
Stayed in August 2024
Reviewed: 16 August 2024
Shiva
United StatesI booked a stay at Paragon 700 expecting a luxury, comfortable size , accessible suite in the main building, but what I got was a complete nightmare. This hotel is a prime example of false advertising, and I urge anyone considering staying here to think twice. I reserved and paid for a Deluxe Suite in the main building, specifically chosen because website stated that “entire unit located on ground floor” and is “wheelchair accessible.” Upon arrival, I was shocked to be placed in a completely different and lesser category suite in an annex building that required navigating multiple flights of stairs, including a treacherous spiral open staircase. As I physically could not access the room, I was downgraded to the tiniest, most claustrophobic hole in the wall excuse for a room I have ever seen. The so-called Suite which I was given was a far cry from the Deluxe Suite which was advertised, and which I booked and paid top dollar for. It was not on the ground floor, it was not handicap accessible, there are no elevators, no TV in rooms, faulty WiFi which was unusable, and the complimentary breakfast was an utter joke! The pictures and descriptions online are completely misleading and do not reflect the actual rooms and hotel altogether, and nowhere do they state there is an annex building! To make matters worse, the owner and management were downright horrible. They were dismissive, unhelpful, and made no effort to rectify the situation. It was clear they didn't care about the comfort or satisfaction of their guests. This was easily the worst hotel experience of my life. I feel completely raped and would not recommend this place to anyone. It ruined my stay in Ostuni and it will ruin yours - STAY AWAY!
Such a disappointment. Horrible Experience. Stay away
Stayed in July 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content