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Reviews of BW Signature Collection Hotel Paradiso 4 stars

Via Catullo 11, Posillipo, 80122 Naples, Italy

#87 of 198 hotels in Naples

Guests' Choice

Review score

Based on 571 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 4 September 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool was not as expected from the photos. We excepted.more than just a plunge pool. It was far from shops/restaurants so we needed to get taxis everywhere (funicular wasn't working) and a lot of taxi drivers don't stick to meters and over charge. We booked two rooms for two adults and two children and they were far away from each other. They allowed us to change rooms so our kids could be near each other but that came at an extra cost.

    The view over that bay is incredible and the sea view rooms are stunning and we enjoyed the balcony

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Linda vista do mar!

    Stayed in July 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 5 nights

    Unfortunately, the view from the rooms are not that interesting.

    The hotel has an outstanding view on Naples. It's been a real pleasure to have breakfast there everyday looking at the outside.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    8.0
    Comfortable and clean
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel advertises a pool at the property. You cannot call this a pool, it’s more of a plunge and the view from it isn’t great.

    The hotel was clean and very welcoming. The room was to a high standard and the breakfast was great.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Had a great time in Naples, which was made all the more enjoyable with a lovely hotel and friendly staff.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The elevated location was great for the view but the hills were a challenge when walking in the heat. Taxis were readily available but were a little expensive.

    Fantastic views of Naples and the bay.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    the waitresses at the restaurant were not that nice or friendly

    The reception was exceptional and helpful and the view was stunning

    Stayed in June 2025

  • Reviewed: 14 August 2025

    8.0
    Environment was pleasant and we also reserve for thr sorrento Positano n Amalfi day tour but going to city center is qui
    • Leisure trip
    • People with friends
    • Comfort Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool is too small which is only for kids and no shuttle service going to city center. Location is far from city center and u need to ride a bus and a metro

    Its quality for money and service is good. We were offered early check in without additional cost since we arrive around. 10:30am

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Fine, would not book again
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 5 nights
    • Submitted via mobile

    It was loud, no view. Cappuccino at breakfast was burned twice. I was travelling alone and could notice that they do not like that. The location is not good if you don't like walking and not the best for visiting the city. The pool was super hidden away.

    It was fine, Bed was alright.

    Stayed in May 2025

  • Reviewed: 8 August 2025

    8.0
    a good stay ,staff was pleasant ,overall a good experience
    • Leisure trip
    • Family with young children
    • Comfort Queen Room with Extra Single Bed
    • Stayed 5 nights

    the scramble egg for breakfast was not runny ,it was to well cooked plug in the room ,one side of the bed was missing a plug ,my wife was struggling to charge her phone should be some shop were you can buy little snack and water the picture on booking .com. hotel is really close to the beach .so I was a bit surprise ,that it was on the hill

    the restaurant the view the staff swimming pool area private was nice

    Stayed in August 2025

  • Reviewed: 22 July 2025

    9.0
    vista stupenda
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 3 nights

    vista stupenda

    Stayed in June 2025

  • Reviewed: 19 July 2025

    8.0
    Breathtaking views
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The menu for evening meals, majority of this was fish or seafood and didn’t cater for young teens Pool area is a plunge pool and must be booked in advance, stayed 3 days and no space

    The view looking into Naples was breathtaking Facilities super clean Staff friendly and very helpful The higher the floor level the better the view

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Queen Room with Extra Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location was difficult to navigate around the city we had to use taxis and the room was hot. The AC did not work very well.

    Beautiful view, wonderful restaurant and wonderful staff

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    A very good 4* hotel , room cleaned daily , staff in the hotel couldn’t do enough for you
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 10 nights
    • Submitted via mobile

    Not a lot

    The views but is on a big hill , a very nice area , very safe day and night

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Lovely stay overlooking Mount Vesuvius!
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    I thought the breakfast was a little poor, hence we only went there once. More options and more friendly waiters would improve this.

    The view from the balcony was amazing and the staff were very welcoming and friendly. The transfer to the airport was smooth and pleasant - couldn't rate it more!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel although I wouldn't say they have an outdoor pool as stated on the website. It is More like a hot tub. Place is clean and lovely view from our balcony. Food is decent

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    Staff were amazing
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bath room very small. Breakfast not great. Coffe not so good

    Nice reception and lounge area. Nice location

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Relaxing stay for Imagine Dragons concert June 2025
    • Leisure trip
    • People with friends
    • Double Room with Balcony and Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The only complaint I have is the towels we got throughout our stay - big holes in one, other smelled of cigarettes and there was a stain on bathmat that was turned the other way around. I understand housekeeping is very under pressure (I worked in cleaning too) but for the price per night that was so disappointing to see...

    The hotel is situated up the hill and we loved it! The location is absolute gold - away from the chaos of central Naples and all the traffic. The room was spacious and comfortable. The balcony and the views were amazing. Bathroom looked renovated and loved the mosaic and the glass sink. It was nice to have a fridge in the room. Breakfast was sufficient and lots of choices. The views of Naples and Vesuvius were amazing from there. We were lucky to have window table for the 3 mornings we were there. A lovely touch is a little pool you book for 2h for private use, with amazing views, towels provided and lounging chairs. Staff were all very kind, especially at reception and the gentleman that escorts you to the pool. He was so lovely and kind. They also have parrots outside and as an animal lover, I was a bit concerned about them being in the heat but their cage is situated in a shade and they seem to have fresh water and food provided at all times. They were chirping happily 🩷

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Hot, but really nice.
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Rooms are slightly small but you can do anything about that.

    Good, clean and cool, the pool was not in use and looks small, but staff are excellent and really accommodating.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    The staff, especially Mr Ugo at the front desk was extremely helpful. It is people like him who make a holiday memorable
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The location of the property is excellent with fantastic view.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Hotel & restaurant staff were very good. Alessio and Francesco and house keeping, Barbara were very friendly and obliging. Thank you.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The same menu every day in restaurant.

    View

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Ok
    • Leisure trip
    • People with friends
    • Comfort Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower has inadequate cover for showering that water sprays all over the bathroom

    None

    Stayed in June 2025

  • Reviewed: 31 May 2025

    9.0
    Nice place to stay , with a great view of bay of Naples and Naples itself
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    View was amazing, hotel was lovely, good value and staff were so friendly and helpful make sure you go for a room with a sea view. You can get a metro and then walk a short distance down towards the marina to get the funicular up to the hotel , once out of the funicular a short walk to the hotel . You can walk down to the Marina but a hike back up, food was lovely for breakfast and dinner

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Picturesque view of Naples bay
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Our first room was claustrophobic with only a small window looking into a wall, then we were moved to a room with amazing view and a balcony - so lovely

    The amazing view and the decor in the lounge areas of hotel

    Stayed in May 2025

Showing 1 – 25

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