Reviews of Bes Hotel Papa San Pellegrino Terme 3 stars
Via De Medici 4, 24016 San Pellegrino Terme, Italy

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Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewlocation and staff
noise and early morning staff cleaning, smell from the kitchen, church bell
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewOne of the best location
The room was a little bit smaller
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewVery friendly and helpful lady at the reception. Good location. It's very clean and comfortable place to stay.
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in January 2025
Verified reviewThey have a Nice continental breakfast, rooms are ok with all the essential, if you want to go to the spa it's a bit of a walk or you can either take the car
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Reviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewKind staff, delicious breakfast in good location
The hot water took ages to get hot. In fact for short usage (wash face, hands, brush teeth) the water was freezing cold like from the river outside. In the shower it slowly and tantalizingly got warm such that after 20 mins shower it was still lukewarm and getting warmer extremely slowly. The radiator in the room was set very economically, probably around 19C. The price is not cheap for what you get.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewRoom had an amazing view, although was basic, the breakfast was delicious and was a 15 minute walk to the spa so a great location.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewThe room was warm and cozy, with beautiful Christmas decorations creating a festive atmosphere. The breakfast was simple but delicious, and the staff was exceptionally friendly. Despite the lack of reviews on Google Maps, we decided to stay and were pleasantly surprised. We arrived with our pug without notifying the hotel in advance, yet they kindly provided a dog-friendly room. The location is excellent – just 2 minutes by car or a 15-minute walk to Terme San Pellegrino, with a supermarket and tabaccheria nearby.
Everything was great; we had no complaints.
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewWhat can I say absolutely everything.
Nothing.. Highly recommended.
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewNice hotel, good location, very nice breakfast
Shower could be more modern, double bed was made of 2 mattresses connected, would be more convenient if it was a one big mattress but for the price still a good deal
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewLocation fantastic. Staff so welcoming and helpful. Rooms large and had everything you needed and more. Cleaned each day. Breakfast lovely and fresh. Would recommend.
Slightly dated but I felt it added to the charm.
Reviewed: 26 September 2024 · Stayed in August 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewGood location - short walk to QC Terme Spa
Bathroom badly designed - it need to be changed - The shower base frame was a hazard - stood on the sharp frame and the door need replacing. The bidet was in the way of the main sink - seemed to fall over everything- also the room itself was very dark and dated.
Reviewed: 1 September 2024 · Stayed in July 2024
Verified reviewReviewed: 24 August 2024 · Stayed in July 2024
Verified reviewReviewed: 22 August 2024 · Stayed in July 2024
Verified reviewLocation
Room desperate need of refurbishment. Falling cornice.
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewCentral location , but rooms facing Main Street noisy
No a/c nor any fan in room , despite outside temperature of 34 degrees. No coffee or tea maker in room. Breakfast disappointed. No healthy options at breakfast , every item contained sugar even the granola and the Joghurt. No fruits. Check out st 10. , 25 euro for late check out.
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewbreakfast, staff
room view