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Reviews of Panoramahotel Unterinnerhof 3 stars

Oberplatten 13, 39050 Auna di Sotto, Italy

#5 of 5 hotels in Auna di Sotto

Guests' Choice

Review score

Based on 42 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 27 June 2025

    6.0
    Great Views and Location, but Hygiene Needs Improvement
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, the room was not really clean and had a smell as if someone had smoked there. But the worst part was the number of flies everywhere — in the room, on the stairs, during breakfast, and all over the food.

    The property has incredible views and is very close to Bolzano. It also offers a good price considering the region. The owner is a very friendly gentleman.

    Stayed in June 2025

  • Reviewed: 30 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi only works Downstairs in common area.

    Eccentric staff. Very very casual. Housekeeping came. The rooms are clean where they need to be: beds, bathroom sink, toilet, shower. But floors dirty. It was just fine for us. Entertaining stay. Perfect for a couple of nights while we prepared for a trek and visited other locations. Great view but very bright lights outside. Breakfast was decent. Dinner, not so much. Would recommend, but just be aware it is very casual.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    8.0
    Beautiful and stunning location and views. Decent value but could be outstanding with a little TLC
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It looked a little tired and needed tidying up. It was so dark in all the communal areas. GET SOME MORE LIGHTS! Fix the plug in the sink of room 304 it didn’t hold any water.

    It’s location and the view from my room. The car park felt secure. The outside space was good.

    Stayed in September 2024

  • Reviewed: 11 July 2024

    8.0
    Hilltop hotel with amazing view.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a hilltop facility with a picturesque view of the mountains and valley. One needs definitely a vehicle to get to the hotel.

    Stayed in July 2024

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in June 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice 👍 everything was good

    Responsabile amministrativo responsabilità rispetto

    Stayed in May 2024

  • Reviewed: 5 January 2024

    8.0
    Totally recommend it!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nice hotel with an gorgeous view to a valley. The staff was super friendly and, therefore, you feel welcome there.

    Stayed in December 2023

  • Reviewed: 31 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some minor maintenance was needed in the room we were in.

    The views were amazing. The choice at breakfast buffet was good. We only had one dinner there, which was good.

    Stayed in May 2023

  • Reviewed: 4 March 2023

    8.0
    we liked the hotel and the hotel liked us , and that is the most important .
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    all was fine

    The owner is a nice guy , he , his wife and and their team are working hard to make it a worth while experience . Upon check out i spilled my water bottle by accident on the front desk, the owner gave me a new bottle free of charge . Little gestures go miles , and this is what resumes the experience in this hotel . we will go back

    Stayed in February 2023

  • Reviewed: 22 June 2025

    5.0
    It was okay but would not have liked to stay longer.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food and our bedroom had one curtain so we couldn't keep the light out in the morning. Not as clean as I would like and no EU plug sockets. Pushy with wine.

    Location and male owner who gave ne a free bottle of wine to make up for the salty food i was charged for but coulnt eat.

    Stayed in June 2025

  • Reviewed: 22 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very good and extra helpful to us. The staff had good English skills and we appreciated that. The restaurant on site was helpful since the location was out of town and either cab or bus transport to the location.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food and drink were excellent The staff were brilliant The views were stunning in every direction

    Stayed in September 2024

  • Reviewed: 6 September 2024

    1.0
    Shit hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well.. I would propose to close the hotel actually. It's very very out of date literally everything. It hasn't seen a renovation in decades. Everything is very worn-out and I think the bed, pillows ect is from looong time ago. Not comfy at all. The first room we got was gray and yellow on the shower floor and lots of hairs in the sink. It was so disgusting. We got a new room that was better but we still felt it was not clean at all and we didn't want to touch anything. The restaurant was ok but too expensive for two pizzas and two beers. And for the breakfast that was included. Fruits were old and looked like they could walk out by themselves. Flies in the food and we didn't dare to eat anything more than the youghurt cup that was sealed. The tables were not clean from the morning before. And for this we paid 140 euro!!!! 40 would have been more fair. This is the worst hotel we have been to.

    The location was the only thing that was nice and the owner was also a good guy

    Stayed in September 2024

  • Reviewed: 15 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room was cosy, comfortable and clean. Very varied breakfast and delicious dishes in the hotel's restaurant. The staff was kind and helpful. We particularly appreciate the commitment of the hosts, their direct contact and conversation with each guest and making sure everyone was satisfied - something that makes this hotel unique.

    Stayed in August 2024

  • Reviewed: 24 June 2024

    10
    Everything was really perfect...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Breakfast awesome :-)

    Stayed in June 2024

  • Reviewed: 13 October 2023

    9.0
    Such a charming place and such a welcoming host
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very charming hotel, an extremely hospitable host and friendly staff - more Tyrol than Italy in a very warm and charming way. Our balcony was overlooking the valley, the river and Bolzano and we enjoyed the sunset, before going downstairs to a lovely dinner. We will certainly be back!

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Delightfully arcane.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wouldn’t change thing, just as you wouldn’t change a stage set

    The out and out quirkiness that pervaded everything…almost like a German version of Faulty Towers.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is great! I loved the view from the room balcony

    Stayed in June 2023

  • Reviewed: 28 July 2023

    4.0
    Hotel have probably seen better days
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There where noise (music from a radio) long after midnight witch kept us awake. The noise started early in the morning again. The breakfast was ok, but there was a lot of musqitos on the food, which was disgusting. All over the hotel was not so clean, and lack of maintanence was clearly.

    The staff was nice and the view was nice.

    Stayed in July 2023

  • Reviewed: 26 May 2023

    9.0
    Perfect stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing worth mentioning

    View from our balcony to Bolzano town was spectacular. Room was big and bed very comfortable

    Stayed in May 2023

  • Reviewed: 24 November 2022

    3.0
    To avoid
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    cleanliness, facilities, no heating

    nothing just location

    Stayed in November 2022

  • Reviewed: 6 October 2022

    3.0
    It did the job but will not return
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The manager was just too much he wouldn’t stop making comments about us two girls traveling and continued asking if we needed dinner or drinks despite us telling him no several times. The rooms were cold, outdated and the carpet was peeling off the wall at the corners of the room.

    Breakfast was ok, and we were able to book only a day ahead of our stay.

    Stayed in October 2022

  • Reviewed: 18 September 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Property quite run down; food not fresh; too expansive for what it offers.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    Worth the price, I will definitely return to such a place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Everything is fresh, a large selection, plenty of food

    Stayed in September 2022

Showing 1 – 25

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