Oberplatten 13, 39050 Auna di Sotto, Italy
#5 of 5 hotels in Auna di Sotto
Guests' ChoiceBased on 42 hotel reviews
7.3Cleanliness
7.0
Comfort
7.2
Location
8.2
Facilities
7.0
Staff
8.5
Value for money
7.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 June 2025
Erika
GermanyUnfortunately, the room was not really clean and had a smell as if someone had smoked there. But the worst part was the number of flies everywhere — in the room, on the stairs, during breakfast, and all over the food.
The property has incredible views and is very close to Bolzano. It also offers a good price considering the region. The owner is a very friendly gentleman.
Stayed in June 2025
Reviewed: 30 September 2024
Lacey
United StatesWifi only works Downstairs in common area.
Eccentric staff. Very very casual. Housekeeping came. The rooms are clean where they need to be: beds, bathroom sink, toilet, shower. But floors dirty. It was just fine for us. Entertaining stay. Perfect for a couple of nights while we prepared for a trek and visited other locations. Great view but very bright lights outside. Breakfast was decent. Dinner, not so much. Would recommend, but just be aware it is very casual.
Stayed in September 2024
Reviewed: 29 September 2024
Steve
United KingdomIt looked a little tired and needed tidying up. It was so dark in all the communal areas. GET SOME MORE LIGHTS! Fix the plug in the sink of room 304 it didn’t hold any water.
It’s location and the view from my room. The car park felt secure. The outside space was good.
Stayed in September 2024
Reviewed: 11 July 2024
Meysam
AustriaThe hotel is a hilltop facility with a picturesque view of the mountains and valley. One needs definitely a vehicle to get to the hotel.
Stayed in July 2024
Reviewed: 23 June 2024
Rokosová
Czech RepublicEverything
Stayed in June 2024
Reviewed: 13 May 2024
Tip
United KingdomNice 👍 everything was good
Responsabile amministrativo responsabilità rispetto
Stayed in May 2024
Reviewed: 5 January 2024
Vinicius
GermanyNice hotel with an gorgeous view to a valley. The staff was super friendly and, therefore, you feel welcome there.
Stayed in December 2023
Reviewed: 31 May 2023
Vivianne
South AfricaSome minor maintenance was needed in the room we were in.
The views were amazing. The choice at breakfast buffet was good. We only had one dinner there, which was good.
Stayed in May 2023
Reviewed: 4 March 2023
Gregory
Belgiumall was fine
The owner is a nice guy , he , his wife and and their team are working hard to make it a worth while experience . Upon check out i spilled my water bottle by accident on the front desk, the owner gave me a new bottle free of charge . Little gestures go miles , and this is what resumes the experience in this hotel . we will go back
Stayed in February 2023
Reviewed: 22 June 2025
Catherine
United KingdomFood and our bedroom had one curtain so we couldn't keep the light out in the morning. Not as clean as I would like and no EU plug sockets. Pushy with wine.
Location and male owner who gave ne a free bottle of wine to make up for the salty food i was charged for but coulnt eat.
Stayed in June 2025
Reviewed: 22 September 2024
Judy
CanadaThe staff was very good and extra helpful to us. The staff had good English skills and we appreciated that. The restaurant on site was helpful since the location was out of town and either cab or bus transport to the location.
Stayed in September 2024
Reviewed: 18 September 2024
Gary
United KingdomThe food and drink were excellent The staff were brilliant The views were stunning in every direction
Stayed in September 2024
Reviewed: 6 September 2024
Frida
SwedenWell.. I would propose to close the hotel actually. It's very very out of date literally everything. It hasn't seen a renovation in decades. Everything is very worn-out and I think the bed, pillows ect is from looong time ago. Not comfy at all. The first room we got was gray and yellow on the shower floor and lots of hairs in the sink. It was so disgusting. We got a new room that was better but we still felt it was not clean at all and we didn't want to touch anything. The restaurant was ok but too expensive for two pizzas and two beers. And for the breakfast that was included. Fruits were old and looked like they could walk out by themselves. Flies in the food and we didn't dare to eat anything more than the youghurt cup that was sealed. The tables were not clean from the morning before. And for this we paid 140 euro!!!! 40 would have been more fair. This is the worst hotel we have been to.
The location was the only thing that was nice and the owner was also a good guy
Stayed in September 2024
Reviewed: 15 August 2024
Adam
PolandThe room was cosy, comfortable and clean. Very varied breakfast and delicious dishes in the hotel's restaurant. The staff was kind and helpful. We particularly appreciate the commitment of the hosts, their direct contact and conversation with each guest and making sure everyone was satisfied - something that makes this hotel unique.
Stayed in August 2024
Reviewed: 24 June 2024
Jan
Czech RepublicBreakfast awesome :-)
Stayed in June 2024
Reviewed: 13 October 2023
Søren
DenmarkVery charming hotel, an extremely hospitable host and friendly staff - more Tyrol than Italy in a very warm and charming way. Our balcony was overlooking the valley, the river and Bolzano and we enjoyed the sunset, before going downstairs to a lovely dinner. We will certainly be back!
Stayed in October 2023
Reviewed: 7 October 2023
James
CanadaI wouldn’t change thing, just as you wouldn’t change a stage set
The out and out quirkiness that pervaded everything…almost like a German version of Faulty Towers.
Stayed in October 2023
Reviewed: 6 September 2023
Anna
RussiaLocation is great! I loved the view from the room balcony
Stayed in June 2023
Reviewed: 28 July 2023
Anders
NorwayThere where noise (music from a radio) long after midnight witch kept us awake. The noise started early in the morning again. The breakfast was ok, but there was a lot of musqitos on the food, which was disgusting. All over the hotel was not so clean, and lack of maintanence was clearly.
The staff was nice and the view was nice.
Stayed in July 2023
Reviewed: 26 May 2023
Sarmīte
LatviaNothing worth mentioning
View from our balcony to Bolzano town was spectacular. Room was big and bed very comfortable
Stayed in May 2023
Reviewed: 24 November 2022
Mejdi
Germanycleanliness, facilities, no heating
nothing just location
Stayed in November 2022
Reviewed: 6 October 2022
Marie
GermanyThe manager was just too much he wouldn’t stop making comments about us two girls traveling and continued asking if we needed dinner or drinks despite us telling him no several times. The rooms were cold, outdated and the carpet was peeling off the wall at the corners of the room.
Breakfast was ok, and we were able to book only a day ahead of our stay.
Stayed in October 2022
Reviewed: 18 September 2022
Ulrich
BelgiumProperty quite run down; food not fresh; too expansive for what it offers.
Stayed in September 2022
Reviewed: 11 September 2022
Golan
IsraelEverything is fresh, a large selection, plenty of food
Stayed in September 2022
Showing 1 – 25
Sydney, Australia
Calgary, Canada
Bellagio, Italy
Ravello, Italy
Ho Chi Minh City, Vietnam
Satu Mare, Romania
Trie-Château, France
Byron Bay, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content