9.0

Reviews of Hotel Palazzo Piccolomini 4 stars

Piazza Ranieri 36, 05018 Orvieto, Italy

  • Nuala

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Lovely room. Clean. Great location. Lovely breakfast and breakfast room. Gym area. Nice for yoga.

    Property response:

    Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant experience. Looking forward to seeing you again, and thank you once again . The Management

    Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant exp… Show more

    Hotel Palazzo Piccolomini
    27 August 2025
  • Timothy

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location. Very helpful staff. Relaxed atmosphere

    Property response:

    Dear Guest , thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management

    Hotel Palazzo Piccolomini
    26 August 2025
  • Rosario

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Staff, location

    Many stairs. The room was pretty dark with low lights

    Property response:

    Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards The Management

    Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services. Every suggestion is valuable to us and represents an opportunity for continuous impr… Show more

    Hotel Palazzo Piccolomini
    24 August 2025
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  • Maria

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Location, rooms, staff were very helpful

    None

    Property response:

    Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to have the pleasure of welcoming you back in the future! Thank You and Best Regards The Management

    Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to hav… Show more

    Hotel Palazzo Piccolomini
    24 August 2025
  • Greg

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Great location and beautiful interior which had museum like frescos in the room.

    Property response:

    Dear Guest, we are delighted to hear that you had a positive experience. Your kind words are a great source of pride for us and an important motivation to keep delivering high-quality service. Thank You and Best Regards The Management

    Hotel Palazzo Piccolomini
    20 August 2025
  • Caroline

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Location Views Clean The staff were incredibly helpful, especially Jude who was amazing when we were experiencing some difficulties with our onward stay (which had been abruptly cancelled). They found us another room for an extra night, with the best view in the hotel. The hotel staff really cared and Jude moved in other beds so my 2 children could sleep comfortably. We initially stayed in the quadruple room, which was massive!! We felt like we were staying with family. Lovely location and nice and quiet. Valet parking was a nice touch, although a little expensive….but was welcomed after a long hot drive. Some of the breakfast was good and the manual Gaggia coffee machine was a nice touch. Easy access to the main sites and village square, but also in a quiet spot. There was a launderette near by if you are travelling as we were. Lovely restaurants close by and picture postcard views around every corner. Would stay again.

    The quadruple room was too big, was too much like a school hall, although the room we moved into was much better. The wine left in the room, is a bit misleading. It seems free, with a bottle opener, but the price list says otherwise. AC in the second room was a little weak, although the quadruple room had excellent AC. Not enough fresh fruit at breakfast, not a great choice and cereals weren’t replaced unless you asked. However, overall was not as bad as we had in some places. We thought valet parking was €25, but it was €25 per night, so this misunderstanding left us €25 lighter ! These are small points, as we did enjoy our stay. However, these improvements would make this a flawless stay.

    Property response:

    Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our service, your kind words are a great source of pride for us and an important motivation to keep delivering high-quality service. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards The Management

    Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our service, your kind words are a great source of pride for us and an important motivation to kee… Show more

    Hotel Palazzo Piccolomini
    18 August 2025
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  • Peter

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Barry

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review
  • Ivan

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Excellent location, really nice historical building.

    Nothing.

    Property response:

    Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management

    Hotel Palazzo Piccolomini
    7 August 2025
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  • Shlomo

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Breakfast was very balanced as I am diabetic and can’t eat a Italian style breakfast of cakes and coffee… The service was always excellent.

    Property response:

    Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality, the services we provide and our breakfast. We hope to have the pleasure of welcoming you back in the future! Thank You and Best Regards The Management

    Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality, the services we provide and our breakfast. We hope to have the pleasure of welcoming y… Show more

    Hotel Palazzo Piccolomini
    4 August 2025
  • Rune

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Charlie

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    The staff were very friendly and helpful, food excellent

    Property response:

    Dear Guest, we are delighted to hear that you had a positive experience. Your kind words are a great source of pride for us and an important motivation to keep delivering high-quality service. Thank You and Best Regards The Management

    Hotel Palazzo Piccolomini
    25 July 2025
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  • George

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    We had a wonderful stay at this hotel. A nice large room with comfortable bed. Clean. Good breakfast. The location is perfect and so central. Close to stores, plaza and restaurants.

    Property response:

    Dear guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant experience. Looking forward to seeing you again, and thank you once again . The Management

    Dear guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant exp… Show more

    Hotel Palazzo Piccolomini
    25 July 2025
  • Shackleton

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • Tanyia

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    This is a lovely hotel in Orvieto that I will not hesitate to stay at again in the future. The staff are friendly and attentive. The actual accommodation is very good and the bed was very comfortable. The bathroom was modern and to a very good standard. Location is excellent!

    Although there was nothing that I didn’t like as such I do feel that breakfast could have been a little better. That would then put this hotel in the exceptional category! Breakfast was good but my recommendation would be to have more variety in the Italian specialities such as their dolce and boiled eggs or even better freshly fried eggs! I don’t believe that this is a huge request but I believe a good suggestion as I have said earlier, I will be staying here again.

    Property response:

    Thank you for sharing your experience at our facility. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards The Management

    Thank you for sharing your experience at our facility. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards Th… Show more

    Hotel Palazzo Piccolomini
    20 July 2025
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  • Mona

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Emily

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Larisa

    Reviewed: 14 July 2025 · Stayed in May 2025

    Verified review

    Nice hotel, no complaints

    Property response:

    Dear Guest , Thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management

    Hotel Palazzo Piccolomini
    17 July 2025
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  • Michael

    Reviewed: 14 July 2025 · Stayed in June 2025

    Verified review

    The property was very nice. Very clean. The staff were most helpful and very friendly.

    The air con was not perfect. We were there at a very hot time and the aircon was not quite adequate. I was the person that booked the property but i did not get the pick of the rooms which i thought was a bit odd.

    Property response:

    Dear Guest, Thank you for your review and for choosing our hotel for your stay. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. The Managment

    Dear Guest, Thank you for your review and for choosing our hotel for your stay. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoya… Show more

    Hotel Palazzo Piccolomini
    17 July 2025
  • C

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review
  • Ana

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Extremely accommodating, even though we arrived pretty late we were warmly received by the staff who made us feel at home.

    Property response:

    Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to have the pleasure of welcoming you back in the future! Thank You and Best Regards The Management

    Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to hav… Show more

    Hotel Palazzo Piccolomini
    9 July 2025
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  • Marelize

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    Staff attitude - excellent service

    No coffee machine in roo.

    Property response:

    Dear Guest , thank you very much for your review and for choosing our hotel for your stay. Comments like yours are essential for helping us grow and continuously improve our services. We hope to have the pleasure of welcoming you back in the future! The Management

    Dear Guest , thank you very much for your review and for choosing our hotel for your stay. Comments like yours are essential for helping us grow and continuously improve our services. We hope to have the pleasure of welcoming you back in t… Show more

    Hotel Palazzo Piccolomini
    3 July 2025
  • Ryan

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    The hotel is a really good choice if you want to stay in Orvieto. It is located in a great spot and is walkable to all of the main sites and great restaurants. I loved wandering the streets of this town, getting lost in alleyways while sipping espresso. And, this was a great hotel to wind back to. We were particularly thankful for its close proximity to the easy to use coin laundry which we used to refresh everyone’s clothes mid-vacation. While I originally reserved two rooms through Booking because a party of five defaulted to that requirement, upon arrival, I saw the size of the family room in the annex building that made up one of the two—it was huge! Two large beds and a single. The hotel was kind enough to let me cancel the other room and even refunded the cancellation fee! Just wonderful and thoughtful customer service. Then there is Jude, the do-everything guy at the hotel. He valeted my car, helped with bags, showed us to our room, worked the breakfast, etc., etc. While I didn’t catch her name, the woman who also assisted with breakfast was very nice and personable and knowledgeable of the town. For Orvieto, this is a great choice.

    Air conditioning issues were a constant theme of our trip at numerous stops. Here, our room had two a/c units; one of which worked perfectly, and a second that could use a service. It worked, but it could be better. I would still happily stay again regardless.

    Property response:

    Dear Guest, Thank you for sharing your feedback. Comments like yours are essential for helping us grow and continuously improve our services. We hope to have the pleasure of welcoming you back to our hotel in the future. The Management

    Hotel Palazzo Piccolomini
    30 June 2025
  • Anatoly

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Good size room. I had to use 3 different keys to get into the room, which is a refreshing change from simply using key card. Decent breakfast, helpful stuff. My room was inside an old tower with a gorgeous view of some garden and the red rooftops.

    Figuring out all the light switches in a room was a challenge. Accidentally turning on a jacuzzi, I could not not figure out how to turn it off. When I called the reception, no one picked up the phone, as it was past 11PM. I figured it out, eventually. Also, as my room was inside an old tower, the number of electrical outlets was minimal.

    Property response:

    Dear Guest, Thank you for sharing your experience at our Hotel. We’re glad to hear that you appreciated some of our services, and we’re sorry that other aspects did not fully meet your expectations. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Ragards The Management

    Dear Guest, Thank you for sharing your experience at our Hotel. We’re glad to hear that you appreciated some of our services, and we’re sorry that other aspects did not fully meet your expectations. Every suggestion is valuable to us and re… Show more

    Hotel Palazzo Piccolomini
    30 June 2025
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  • Deborah

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Guest , Thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management

    Hotel Palazzo Piccolomini
    27 June 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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