Reviews of Hotel Palazzo Piccolomini 4 stars
Piazza Ranieri 36, 05018 Orvieto, Italy

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLovely room. Clean. Great location. Lovely breakfast and breakfast room. Gym area. Nice for yoga.
Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant experience. Looking forward to seeing you again, and thank you once again . The Management
Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant exp… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation. Very helpful staff. Relaxed atmosphere
Dear Guest , thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff, location
Many stairs. The room was pretty dark with low lights
Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards The Management
Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services. Every suggestion is valuable to us and represents an opportunity for continuous impr… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation, rooms, staff were very helpful
None
Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to have the pleasure of welcoming you back in the future! Thank You and Best Regards The Management
Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to hav… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location and beautiful interior which had museum like frescos in the room.
Dear Guest, we are delighted to hear that you had a positive experience. Your kind words are a great source of pride for us and an important motivation to keep delivering high-quality service. Thank You and Best Regards The Management
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation Views Clean The staff were incredibly helpful, especially Jude who was amazing when we were experiencing some difficulties with our onward stay (which had been abruptly cancelled). They found us another room for an extra night, with the best view in the hotel. The hotel staff really cared and Jude moved in other beds so my 2 children could sleep comfortably. We initially stayed in the quadruple room, which was massive!! We felt like we were staying with family. Lovely location and nice and quiet. Valet parking was a nice touch, although a little expensive….but was welcomed after a long hot drive. Some of the breakfast was good and the manual Gaggia coffee machine was a nice touch. Easy access to the main sites and village square, but also in a quiet spot. There was a launderette near by if you are travelling as we were. Lovely restaurants close by and picture postcard views around every corner. Would stay again.
The quadruple room was too big, was too much like a school hall, although the room we moved into was much better. The wine left in the room, is a bit misleading. It seems free, with a bottle opener, but the price list says otherwise. AC in the second room was a little weak, although the quadruple room had excellent AC. Not enough fresh fruit at breakfast, not a great choice and cereals weren’t replaced unless you asked. However, overall was not as bad as we had in some places. We thought valet parking was €25, but it was €25 per night, so this misunderstanding left us €25 lighter ! These are small points, as we did enjoy our stay. However, these improvements would make this a flawless stay.
Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our service, your kind words are a great source of pride for us and an important motivation to keep delivering high-quality service. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards The Management
Dear Guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our service, your kind words are a great source of pride for us and an important motivation to kee… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewExcellent location, really nice historical building.
Nothing.
Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewBreakfast was very balanced as I am diabetic and can’t eat a Italian style breakfast of cakes and coffee… The service was always excellent.
Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality, the services we provide and our breakfast. We hope to have the pleasure of welcoming you back in the future! Thank You and Best Regards The Management
Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality, the services we provide and our breakfast. We hope to have the pleasure of welcoming y… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe staff were very friendly and helpful, food excellent
Dear Guest, we are delighted to hear that you had a positive experience. Your kind words are a great source of pride for us and an important motivation to keep delivering high-quality service. Thank You and Best Regards The Management
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewWe had a wonderful stay at this hotel. A nice large room with comfortable bed. Clean. Good breakfast. The location is perfect and so central. Close to stores, plaza and restaurants.
Dear guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant experience. Looking forward to seeing you again, and thank you once again . The Management
Dear guest, Thank you for choosing our hotel and for sharing your positive experience. We are glad that you enjoyed your stay and appreciated our services.We hope to welcome you again in the future and offer you another equally pleasant exp… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThis is a lovely hotel in Orvieto that I will not hesitate to stay at again in the future. The staff are friendly and attentive. The actual accommodation is very good and the bed was very comfortable. The bathroom was modern and to a very good standard. Location is excellent!
Although there was nothing that I didn’t like as such I do feel that breakfast could have been a little better. That would then put this hotel in the exceptional category! Breakfast was good but my recommendation would be to have more variety in the Italian specialities such as their dolce and boiled eggs or even better freshly fried eggs! I don’t believe that this is a huge request but I believe a good suggestion as I have said earlier, I will be staying here again.
Thank you for sharing your experience at our facility. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards The Management
Thank you for sharing your experience at our facility. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Regards Th… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewNice hotel, no complaints
Dear Guest , Thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewThe property was very nice. Very clean. The staff were most helpful and very friendly.
The air con was not perfect. We were there at a very hot time and the aircon was not quite adequate. I was the person that booked the property but i did not get the pick of the rooms which i thought was a bit odd.
Dear Guest, Thank you for your review and for choosing our hotel for your stay. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. The Managment
Dear Guest, Thank you for your review and for choosing our hotel for your stay. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoya… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewExtremely accommodating, even though we arrived pretty late we were warmly received by the staff who made us feel at home.
Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to have the pleasure of welcoming you back in the future! Thank You and Best Regards The Management
Dear Guest, Thank you very much for your review and for choosing our hotel for your stay. We are delighted to know that you appreciated our hospitality and the services we provide, and that your experience was a positive one. We hope to hav… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewStaff attitude - excellent service
No coffee machine in roo.
Dear Guest , thank you very much for your review and for choosing our hotel for your stay. Comments like yours are essential for helping us grow and continuously improve our services. We hope to have the pleasure of welcoming you back in the future! The Management
Dear Guest , thank you very much for your review and for choosing our hotel for your stay. Comments like yours are essential for helping us grow and continuously improve our services. We hope to have the pleasure of welcoming you back in t… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe hotel is a really good choice if you want to stay in Orvieto. It is located in a great spot and is walkable to all of the main sites and great restaurants. I loved wandering the streets of this town, getting lost in alleyways while sipping espresso. And, this was a great hotel to wind back to. We were particularly thankful for its close proximity to the easy to use coin laundry which we used to refresh everyone’s clothes mid-vacation. While I originally reserved two rooms through Booking because a party of five defaulted to that requirement, upon arrival, I saw the size of the family room in the annex building that made up one of the two—it was huge! Two large beds and a single. The hotel was kind enough to let me cancel the other room and even refunded the cancellation fee! Just wonderful and thoughtful customer service. Then there is Jude, the do-everything guy at the hotel. He valeted my car, helped with bags, showed us to our room, worked the breakfast, etc., etc. While I didn’t catch her name, the woman who also assisted with breakfast was very nice and personable and knowledgeable of the town. For Orvieto, this is a great choice.
Air conditioning issues were a constant theme of our trip at numerous stops. Here, our room had two a/c units; one of which worked perfectly, and a second that could use a service. It worked, but it could be better. I would still happily stay again regardless.
Dear Guest, Thank you for sharing your feedback. Comments like yours are essential for helping us grow and continuously improve our services. We hope to have the pleasure of welcoming you back to our hotel in the future. The Management
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGood size room. I had to use 3 different keys to get into the room, which is a refreshing change from simply using key card. Decent breakfast, helpful stuff. My room was inside an old tower with a gorgeous view of some garden and the red rooftops.
Figuring out all the light switches in a room was a challenge. Accidentally turning on a jacuzzi, I could not not figure out how to turn it off. When I called the reception, no one picked up the phone, as it was past 11PM. I figured it out, eventually. Also, as my room was inside an old tower, the number of electrical outlets was minimal.
Dear Guest, Thank you for sharing your experience at our Hotel. We’re glad to hear that you appreciated some of our services, and we’re sorry that other aspects did not fully meet your expectations. Every suggestion is valuable to us and represents an opportunity for continuous improvement. We hope to welcome you again soon, offering you an even more enjoyable stay. Best Ragards The Management
Dear Guest, Thank you for sharing your experience at our Hotel. We’re glad to hear that you appreciated some of our services, and we’re sorry that other aspects did not fully meet your expectations. Every suggestion is valuable to us and re… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewDear Guest , Thank you very much for your review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future! The Management