Lovely room. Clean. Great location. Lovely breakfast and breakfast room. Gym area. Nice for yoga.

Stayed in August 2025

Location. Very helpful staff. Relaxed atmosphere

Stayed in August 2025

Many stairs. The room was pretty dark with low lights

Staff, location

Stayed in August 2025

None

Location, rooms, staff were very helpful

Stayed in August 2025

Great location and beautiful interior which had museum like frescos in the room.

Stayed in August 2025

The quadruple room was too big, was too much like a school hall, although the room we moved into was much better. The wine left in the room, is a bit misleading. It seems free, with a bottle opener, but the price list says otherwise. AC in the second room was a little weak, although the quadruple room had excellent AC. Not enough fresh fruit at breakfast, not a great choice and cereals weren’t replaced unless you asked. However, overall was not as bad as we had in some places. We thought valet parking was €25, but it was €25 per night, so this misunderstanding left us €25 lighter ! These are small points, as we did enjoy our stay. However, these improvements would make this a flawless stay.

Location Views Clean The staff were incredibly helpful, especially Jude who was amazing when we were experiencing some difficulties with our onward stay (which had been abruptly cancelled). They found us another room for an extra night, with the best view in the hotel. The hotel staff really cared and Jude moved in other beds so my 2 children could sleep comfortably. We initially stayed in the quadruple room, which was massive!! We felt like we were staying with family. Lovely location and nice and quiet. Valet parking was a nice touch, although a little expensive….but was welcomed after a long hot drive. Some of the breakfast was good and the manual Gaggia coffee machine was a nice touch. Easy access to the main sites and village square, but also in a quiet spot. There was a launderette near by if you are travelling as we were. Lovely restaurants close by and picture postcard views around every corner. Would stay again.

Stayed in August 2025

Nothing.

Excellent location, really nice historical building.

Stayed in July 2025

Breakfast was very balanced as I am diabetic and can’t eat a Italian style breakfast of cakes and coffee… The service was always excellent.

Stayed in July 2025

The staff were very friendly and helpful, food excellent

Stayed in July 2025

We had a wonderful stay at this hotel. A nice large room with comfortable bed. Clean. Good breakfast. The location is perfect and so central. Close to stores, plaza and restaurants.

Stayed in July 2025

Although there was nothing that I didn’t like as such I do feel that breakfast could have been a little better. That would then put this hotel in the exceptional category! Breakfast was good but my recommendation would be to have more variety in the Italian specialities such as their dolce and boiled eggs or even better freshly fried eggs! I don’t believe that this is a huge request but I believe a good suggestion as I have said earlier, I will be staying here again.

This is a lovely hotel in Orvieto that I will not hesitate to stay at again in the future. The staff are friendly and attentive. The actual accommodation is very good and the bed was very comfortable. The bathroom was modern and to a very good standard. Location is excellent!

Stayed in July 2025

Nice hotel, no complaints

Stayed in May 2025

The air con was not perfect. We were there at a very hot time and the aircon was not quite adequate. I was the person that booked the property but i did not get the pick of the rooms which i thought was a bit odd.

The property was very nice. Very clean. The staff were most helpful and very friendly.

Stayed in June 2025

Extremely accommodating, even though we arrived pretty late we were warmly received by the staff who made us feel at home.

Stayed in July 2025

No coffee machine in roo.

Staff attitude - excellent service

Stayed in June 2025

Air conditioning issues were a constant theme of our trip at numerous stops. Here, our room had two a/c units; one of which worked perfectly, and a second that could use a service. It worked, but it could be better. I would still happily stay again regardless.

The hotel is a really good choice if you want to stay in Orvieto. It is located in a great spot and is walkable to all of the main sites and great restaurants. I loved wandering the streets of this town, getting lost in alleyways while sipping espresso. And, this was a great hotel to wind back to. We were particularly thankful for its close proximity to the easy to use coin laundry which we used to refresh everyone’s clothes mid-vacation. While I originally reserved two rooms through Booking because a party of five defaulted to that requirement, upon arrival, I saw the size of the family room in the annex building that made up one of the two—it was huge! Two large beds and a single. The hotel was kind enough to let me cancel the other room and even refunded the cancellation fee! Just wonderful and thoughtful customer service. Then there is Jude, the do-everything guy at the hotel. He valeted my car, helped with bags, showed us to our room, worked the breakfast, etc., etc. While I didn’t catch her name, the woman who also assisted with breakfast was very nice and personable and knowledgeable of the town. For Orvieto, this is a great choice.

Stayed in June 2025

Figuring out all the light switches in a room was a challenge. Accidentally turning on a jacuzzi, I could not not figure out how to turn it off. When I called the reception, no one picked up the phone, as it was past 11PM. I figured it out, eventually. Also, as my room was inside an old tower, the number of electrical outlets was minimal.

Good size room. I had to use 3 different keys to get into the room, which is a refreshing change from simply using key card. Decent breakfast, helpful stuff. My room was inside an old tower with a gorgeous view of some garden and the red rooftops.

Stayed in June 2025

Everything was wonderful. Room. Location. Staff and breakfast

Stayed in June 2025

History of the property, size and location

Stayed in June 2025

It's a stretch to categorize this as a 4 star Hotel. Our room was a bit tired - needs a paint refresh on the walls. The air conditioning was inconsistent and air circulation was poor. The surface on the floor of the shower was slick and dangerous.

The staff members were very helpful with giving recommendations for places to eat, providing an adapter to getting ice for us. The location is exceptional for access to restaurants and walking around. The breakfast buffet was nicely furnished.

Stayed in June 2025

Can't think of any.

To catch our flight, we had to leave the hotel early in the morning, about 30 minutes before breakfast was officially served. The staff were so kind to prepare breakfast early for us, so we could have a quick bite before heading to Rome. We truly appreciated their thoughtfulness!

Stayed in June 2025

Because I booked it with only 1 hour before arrival, I got probably the smallest room. I could say it was not a 4 star room in any way, rather a 2 to 3 stars (in European standards). No minibar (only water and 1 Fanta Orange), very small with a small window. I am sure there are other great rooms in this historic building which has charm and character and if you book early you will get a better room. For 1 night it was comfortable though. It was clean and it smelled really well! It was quiet being on the 2nd floor and facing a quiet street.

The kindness of the staff was the most important asset of the hotel. Everyone from the lady at the reception, the colleague who took away our car to park it, the gentleman who was serving at breakfast (and also brought our car from the parking) were really nice and helpful. I liked the smell inside the hotel, bed was comfortable, bathroom was new and fully functional and breakfast was surprisingly complete for Italy, everything to suit anyone’s taste. Location was top, near everything and also valet parking was very useful.

Stayed in June 2025

Location, staff and room size

Location excellent, a short stroll to the main piazzas and restaurants yet nice and quiet.

Stayed in June 2025

Breakfast could be better

Nice staff, we were even upgraded, lovely room, gym, great location

Stayed in May 2025