8.7

Reviews of Palazzo Graziani

Borgo Pinti 13, San Marco - Santissima Annunziata, 50121 Florence, Italy

  • Juliana

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review

    The location and the terrace are definitely the high points of this property. Having breakfast with that view, was great, although I wasn't able to stay outside due to wasps and birds. There are still a few tables inside where you can see the view and enjoy your breakfast.

    The hotel is in a historic building, so the rooms are quite old. I think there's some room to make them more comfortable and modern for the price they charge. Also, the reception hours don't make much sense. They said you could leave your baggage after check-out, but then there would be no one in the reception between 12pm-3pm

  • Olivia

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review
  • Hélène

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Very good location Nice welcome at the reception. The terrasse for the breakfast is incredible!

    The noise coming from the pub in street on Saturday night

    Property response:

    Dear guest, thank you for your excellent review. We are delighted that you had a pleasant stay and we hope to welcome you back soon. Best regards

    Palazzo Graziani
    4 September 2025
  • See the property
  • Daine

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    The location

    The beds were very hard and the breakfast was just okay. Most reviews I read prior to my stay said the opposite. They do not allow you to bring any food or drink besides water into your room.

    Property response:

    Dear guest, thank you for the review, We are sorry if few elements of your stay did not satisfy your expectations. Kind regards Davide

    Palazzo Graziani
    2 September 2025
  • Dasaradh

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Location is fantastic and the view was awesome, both from room and outdoor terrace. Good sound isolation despite street being busy at night, well-spaced out rooms. Staff was very friendly.

    Shower pressure was very low and breakfast didn't have much variety, with no hot food options at all.

    Property response:

    Dear guest, thank you for your excellent review. We are delighted that you had a pleasant stay and we hope to welcome you back soon. Best regards

    Palazzo Graziani
    2 September 2025
  • Gray

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Tanas

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Katie

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Beautiful place in a great location. Exceptionally comfortable. Knowledgeable, helpful and friendly staff.

    Nothing.

    Property response:

    Dear Katie, thank you for the awesome review, it's good to know that you had a wonderful stay; looking forward to your next visit! Kindest regards, Simone

    Palazzo Graziani
    17 August 2025
  • Carmela

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    The property was not only in a great location the building brought you back in time and was my favourite place to stay on our whole trip! It was so beautiful the rooms so clean so comfortable so well kept. The view from the top deck breath taking. The staff were so helpful and parking was a breeze! Highly recommend this beautiful place.

    Nothing

    Property response:

    Dear Carmela, thank you so much for the great review, we are glad to know that you enjoyed your stay so much; can't wait to welcome you back! Best regards, Simone

    Palazzo Graziani
    17 August 2025
  • See the property
  • Rita

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Good place to stay😊 friendly staff good location and accommodation.

    Property response:

    Dear Rita, thank you for your excellent review, we are glad that you found your stay so enjoyable; can't wait to welcome you back next time you visit Florence! Best regards Davide

    Palazzo Graziani
    11 August 2025
  • Jsd77

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Emir

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Beatriz

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Location was great. Good breakfast.

    .

    Property response:

    Dear Beatriz, thank you very much for the great evaluation, we are glad that you loved your stay and we can't wait to welcome you back! Best regards

    Palazzo Graziani
    5 August 2025
  • Barbara

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    The staff was so helpful. Simone in particular was very helpful.

    ........

    Property response:

    Dear Barbara, our heartfelt thanks for your amazing review, we are glad that everything was perfect during your stay; can't wait to welcome you back! Best Davide

    Palazzo Graziani
    5 August 2025
  • Rachel

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Jovahn

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Natalie

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Best stay of our 2 month trip. So cosy, chic, view and breakfast incredible. I want to live there.

    Nothing.

    Property response:

    Dear Natalie, our heartfelt thanks for your amazing review, we are glad that everything was perfect during your stay; can't wait to welcome you back! Best

    Palazzo Graziani
    31 July 2025
  • Ella

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • See the property
  • 7.0 Good
    Susanne

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Eloise

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Location was great - only a few minutes from the centre of town.

    Property response:

    Dear Eloise, thank you for your great evaluation, we're glad that you loved your stay at Palazzo Graziani, can't wait to welcome you back! Best regards

    Palazzo Graziani
    23 July 2025
  • Amy

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • See the property
  • Nikolas

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Beautiful rooms with tasteful furniture, clean and quiet.

    Property response:

    Dear Nikolas, thank you so much for your excellent review, we are glad you had a wonderful time and we can't wait to welcome you back for your next stay! Kind regard

    Palazzo Graziani
    22 July 2025
  • Kylie

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Our stay at Palazzo Graziani was great. We received lots of information upon check-in and staff were all very nice. Our favorite part of the stay here was the rooftop terrace which looks out at the city of Florence. The breakfast was great and had a lot of options/variation. The staff were aware of my allergies and were able to recommend safe foods for me. They allowed us to store our luggage after check-out which was very convenient. The building itself is a historical 17th century palazzo and the room reflected its Florentine charm.

    Property response:

    Dear Kyle, thank you so much for your excellent review, we are glad you had a wonderful time and we can't wait to welcome you back for your next stay! Kind regard

    Palazzo Graziani
    22 July 2025
  • Suzanne

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The location was good.

    Not worth the money. The breakfast was very average. Continental with bread, tinned fruit and yoghurt and some pastries and cold cuts. A automatic coffee machine with bad coffee. The staff wouldn’t put the air-conditioning on in the breakfast area so it was super hot, and they had cold cuts out in the hot room. No food or drink allowed in the rooms at all. If I had paid $200 less a night it would have been fine, but for the price, not worth it.

    Property response:

    Dear guest, We thank you for your review regarding your stay. We are disappointed that few elements of your stay did not satisfy your liking, such as the breakfast (which is italian-style, not continental) and the food/drinks rule, which is told to preserve the quality and the tidiness of the premise. Kind regards Davide

    Dear guest, We thank you for your review regarding your stay. We are disappointed that few elements of your stay did not satisfy your liking, such as the breakfast (which is italian-style, not continental) and the food/drinks rule, whic… Show more

    Palazzo Graziani
    22 July 2025
  • See the property
  • Kevin

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    View was great and location the BEST you can imagine. Super close to 'everything'.

    Directions to parking were HORRIBLE - - - we almost cancelled as it wasn't clear how to access the NZTL area and get to parking garage. So you know, you CAN enter the NZTL and then go to the City Parking (name of garage) just a few hundred feet from Palazzo Graziani and they register your car with the City so it doesn't get fined and then park it for you and bring it back when you notify them by phone about an hour before you need the car. This was never explained to us and we spent 2 hours & 10 minutes (not kidding) trying to get this handled. The reception finally text us the information as their phone was not answering and I found an old text from them. Other than this HORRIBLE situation, we'd stay again as the LOCATION is amazing.

    Property response:

    Dear Kevin, thank you for the excellent review, we are glad you had a wonderful stay and we can't wait to welcome you back! About the nearest parking where you can leave your car, which we are sorry you had difficulty finding, we'd like to point out that all our guests receive a message upon booking with this information, of course we are more than glad to provide our help also by giving the directions to reach the place. Best regards

    Dear Kevin, thank you for the excellent review, we are glad you had a wonderful stay and we can't wait to welcome you back! About the nearest parking where you can leave your car, which we are sorry you had difficulty finding, we'd … Show more

    Palazzo Graziani
    18 July 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Apartamentos el Chaparral

Playa del Ingles, Spain

Marina Park Apartments

Whitianga, New Zealand

Chambres d'Hôtes Arques en Ciel

Arques-la-Bataille, France

Shiloh Inn Lamesa

Lamesa, United States

Imagination Island

Gizo, Solomon Islands

Glades View Condos

Gatlinburg, United States

The Floating Forest

Denmark, Australia

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...