Reviews of Palazzo Graziani
Borgo Pinti 13, San Marco - Santissima Annunziata, 50121 Florence, Italy

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe location and the terrace are definitely the high points of this property. Having breakfast with that view, was great, although I wasn't able to stay outside due to wasps and birds. There are still a few tables inside where you can see the view and enjoy your breakfast.
The hotel is in a historic building, so the rooms are quite old. I think there's some room to make them more comfortable and modern for the price they charge. Also, the reception hours don't make much sense. They said you could leave your baggage after check-out, but then there would be no one in the reception between 12pm-3pm
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewVery good location Nice welcome at the reception. The terrasse for the breakfast is incredible!
The noise coming from the pub in street on Saturday night
Dear guest, thank you for your excellent review. We are delighted that you had a pleasant stay and we hope to welcome you back soon. Best regards
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe location
The beds were very hard and the breakfast was just okay. Most reviews I read prior to my stay said the opposite. They do not allow you to bring any food or drink besides water into your room.
Dear guest, thank you for the review, We are sorry if few elements of your stay did not satisfy your expectations. Kind regards Davide
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation is fantastic and the view was awesome, both from room and outdoor terrace. Good sound isolation despite street being busy at night, well-spaced out rooms. Staff was very friendly.
Shower pressure was very low and breakfast didn't have much variety, with no hot food options at all.
Dear guest, thank you for your excellent review. We are delighted that you had a pleasant stay and we hope to welcome you back soon. Best regards
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBeautiful place in a great location. Exceptionally comfortable. Knowledgeable, helpful and friendly staff.
Nothing.
Dear Katie, thank you for the awesome review, it's good to know that you had a wonderful stay; looking forward to your next visit! Kindest regards, Simone
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe property was not only in a great location the building brought you back in time and was my favourite place to stay on our whole trip! It was so beautiful the rooms so clean so comfortable so well kept. The view from the top deck breath taking. The staff were so helpful and parking was a breeze! Highly recommend this beautiful place.
Nothing
Dear Carmela, thank you so much for the great review, we are glad to know that you enjoyed your stay so much; can't wait to welcome you back! Best regards, Simone
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood place to stay😊 friendly staff good location and accommodation.
Dear Rita, thank you for your excellent review, we are glad that you found your stay so enjoyable; can't wait to welcome you back next time you visit Florence! Best regards Davide
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation was great. Good breakfast.
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Dear Beatriz, thank you very much for the great evaluation, we are glad that you loved your stay and we can't wait to welcome you back! Best regards
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe staff was so helpful. Simone in particular was very helpful.
........
Dear Barbara, our heartfelt thanks for your amazing review, we are glad that everything was perfect during your stay; can't wait to welcome you back! Best Davide
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBest stay of our 2 month trip. So cosy, chic, view and breakfast incredible. I want to live there.
Nothing.
Dear Natalie, our heartfelt thanks for your amazing review, we are glad that everything was perfect during your stay; can't wait to welcome you back! Best
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation was great - only a few minutes from the centre of town.
Dear Eloise, thank you for your great evaluation, we're glad that you loved your stay at Palazzo Graziani, can't wait to welcome you back! Best regards
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewBeautiful rooms with tasteful furniture, clean and quiet.
Dear Nikolas, thank you so much for your excellent review, we are glad you had a wonderful time and we can't wait to welcome you back for your next stay! Kind regard
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewOur stay at Palazzo Graziani was great. We received lots of information upon check-in and staff were all very nice. Our favorite part of the stay here was the rooftop terrace which looks out at the city of Florence. The breakfast was great and had a lot of options/variation. The staff were aware of my allergies and were able to recommend safe foods for me. They allowed us to store our luggage after check-out which was very convenient. The building itself is a historical 17th century palazzo and the room reflected its Florentine charm.
Dear Kyle, thank you so much for your excellent review, we are glad you had a wonderful time and we can't wait to welcome you back for your next stay! Kind regard
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe location was good.
Not worth the money. The breakfast was very average. Continental with bread, tinned fruit and yoghurt and some pastries and cold cuts. A automatic coffee machine with bad coffee. The staff wouldn’t put the air-conditioning on in the breakfast area so it was super hot, and they had cold cuts out in the hot room. No food or drink allowed in the rooms at all. If I had paid $200 less a night it would have been fine, but for the price, not worth it.
Dear guest, We thank you for your review regarding your stay. We are disappointed that few elements of your stay did not satisfy your liking, such as the breakfast (which is italian-style, not continental) and the food/drinks rule, which is told to preserve the quality and the tidiness of the premise. Kind regards Davide
Dear guest, We thank you for your review regarding your stay. We are disappointed that few elements of your stay did not satisfy your liking, such as the breakfast (which is italian-style, not continental) and the food/drinks rule, whic… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewView was great and location the BEST you can imagine. Super close to 'everything'.
Directions to parking were HORRIBLE - - - we almost cancelled as it wasn't clear how to access the NZTL area and get to parking garage. So you know, you CAN enter the NZTL and then go to the City Parking (name of garage) just a few hundred feet from Palazzo Graziani and they register your car with the City so it doesn't get fined and then park it for you and bring it back when you notify them by phone about an hour before you need the car. This was never explained to us and we spent 2 hours & 10 minutes (not kidding) trying to get this handled. The reception finally text us the information as their phone was not answering and I found an old text from them. Other than this HORRIBLE situation, we'd stay again as the LOCATION is amazing.
Dear Kevin, thank you for the excellent review, we are glad you had a wonderful stay and we can't wait to welcome you back! About the nearest parking where you can leave your car, which we are sorry you had difficulty finding, we'd like to point out that all our guests receive a message upon booking with this information, of course we are more than glad to provide our help also by giving the directions to reach the place. Best regards
Dear Kevin, thank you for the excellent review, we are glad you had a wonderful stay and we can't wait to welcome you back! About the nearest parking where you can leave your car, which we are sorry you had difficulty finding, we'd … Show more