Reviews of Palazzo Ducale
42 Via Calabria, 71016 San Severo, Italy

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Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery modern and well-equipped, very helpful host who prepared breakfast in advance as I had a very earl start, good central location.
Nothing.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified review1j the town/city 2j Efficient meet and greet Clean room
Getting through the town to it……..You need an Italian driving mentality not a doddery old fart!! The smart TV …..the trouble was the remote was controlled by a moron…..me
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 October 2024 · Stayed in September 2024
Verified reviewReviewed: 4 October 2024 · Stayed in September 2024
Verified reviewI think what makes this property exceptional are the staff, and the location; staff service is comparable a an international 5 stars hotel chain
I would improve the mattress conform, and choose more soft, comfy bed sheets; Wi-Fi didn't work.
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 April 2024 · Stayed in April 2024
Verified reviewFriendly owners. Very clean. Spacious terrace. Close to shops and restaurants.
Reviewed: 14 October 2023 · Stayed in July 2023
Verified reviewSuch a clean hotel and excellent value for money. Service was exemplary and the breakfast and coffee was fresh and lovely.
Reviewed: 5 September 2023 · Stayed in August 2023
Verified reviewReviewed: 30 August 2023 · Stayed in August 2023
Verified reviewReviewed: 28 May 2023 · Stayed in May 2023
Verified reviewGood breakfast served in room.
Reviewed: 16 February 2023 · Stayed in February 2023
Verified reviewGreat check in and staff. Immaculately clean, modern and centrally located.
Rooms are quite stark. This bathroom was poorly designed, but there are several apartments and others may be better.
Reviewed: 4 December 2022 · Stayed in September 2022
Verified reviewWe have really enjoyed how spatial the room was as well as the big balcony. Stuff was very nice and helpful, always reachable and available.
The room was not really noise isolated and we happened to have loudly speaking neighbour, which was sometimes disturbing in the evening and night.
Reviewed: 3 December 2022 · Stayed in October 2022
Verified reviewBreakfast servedto room. beds were good. Indoor parking for vehicle
Internet was spotty
Reviewed: 6 October 2022 · Stayed in October 2022
Verified reviewall good very new loved car parking
nothing
Reviewed: 24 September 2022 · Stayed in September 2022
Verified reviewBreakfast was delivered to our rooms on time and included all items that we requested. Location is central and easy to access.
Nothing to complain about.