9.6

Reviews of Palazzo dei Conti Residenza d'Epoca

5 Via dei Conti, Santa Maria Novella, 50123 Florence, Italy

  • Monika

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    We stayed in this place just for one night, but it was great choice. Rooms are clean, breakfast great, very near to city center to visit many famous places in Florence and also great communication, helpful and nice staff. And that view from room was georgious ;).

  • Jana

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    We had an excellent 3-day stay here. The location is perfect, just a short walk from the main attractions. The hospitality was outstanding, everything was spotless, and the breakfast was delicious. The staff were extremely helpful, giving us great recommendations on what to see and do in the city. I would gladly recommend this place to anyone looking for comfort and convenience.

    /

  • Shahani

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Very convenient and homely right next to the Duomo - Samuela and her team are just fantastic and this is a rare opportunity to live in a historic building with a 5 star feel. Must try for all those who want to get the best of the historic city centre of Florence.

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  • Jaymal

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Ryan

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    High quality property, very centrally located and within walking distance of everything. Beautiful views from the terrace.

    Nothing. Everything was great.

  • Cristina

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    This is a wonderful place to stay! The location is truly perfect, right in the middle of everything - easy to walk to historical sites, good restaurants, and good shopping. The staff (Alexandra and Hassan) were exceptional - they made our stay so pleasant and easy, and they were super helpful with car parking, information about the city, luggage storage, etc. Would highly recommend this!

    Nothing really - if I had to choose something, it's that breakfast is in a building next door (but not really a negative).

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  • Alysea

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff here was friendly and the location was perfect!

    Nothing. I would highly recommend staying here!

  • Andrew

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • David

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was good. View from the balcony of room #3 was exceptional! Staff were simply amazing. Very attentive and they even provided some surprise gifts for my wife's birthday, although we don't remember mentioning a birthday :). Great location. Quiet room and luxurious.

    Nothing except we didn't have enough time to enjoy Florence!

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  • Jose

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • David

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    A very friendly staff welcomes you to beautiful rooms with welcome drinks and snacks. It is located close to the most popular attractions in Florence as well as the train station, all within a 15 minute walk. The balcony view of the nearby domes and towers is a bonus. The air conditioning was excellent.

  • Pence

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Close proximity to everything. The view of the Duomo was amazing!

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  • Ed

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Very comfortable, great location, extremely helpful staff (especially Samuela).

  • Goehle

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Alice

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Close to train station and a balcony with view of the duomo! A wonderful breakfast included at next door hotel.

    Nothing

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  • Joletta

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review
  • Janet

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Loved everything about our stay , large clean rooms with comfortable bedding . Fantastic safe location and incredibly helpful staff . We would definitely book the property again

  • Mathieu

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
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  • Doris

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    No reception service

    Nicely refurbished

  • Jody

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review

    Location and staff were very friendly and professionally

  • Pia

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Perfect location. Secure and safe. Loved the balcony off our room .

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  • Anwen

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    We loved the location, the room was amazing. Very comfortable, stylish and close to the station. The breakfast down the road was fantastic! The staff was excellent….friendly and helpful. Thank you Hassen for going the extra mile to help us and taking time to give us great recommendations and tips. We will be back! Thank you 🙏🏼

    nothing

  • Stuart

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Exceptional view of the Duomo for us.

  • Jake

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
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  • Ana

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Outstanding service, tastefully decorated room, comfortable, very close to major attractions. We loved our stay, the breakfast was fabulous. Highly recommend. Thank you.

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