5 Via dei Conti, Santa Maria Novella, 50123 Florence, Italy
#16 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 610 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.9
Facilities
9.5
Staff
9.8
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 1 September 2025
Monika
SlovakiaWe stayed in this place just for one night, but it was great choice. Rooms are clean, breakfast great, very near to city center to visit many famous places in Florence and also great communication, helpful and nice staff. And that view from room was georgious ;).
Stayed in August 2025
Reviewed: 31 August 2025
Jana
Slovenia/
We had an excellent 3-day stay here. The location is perfect, just a short walk from the main attractions. The hospitality was outstanding, everything was spotless, and the breakfast was delicious. The staff were extremely helpful, giving us great recommendations on what to see and do in the city. I would gladly recommend this place to anyone looking for comfort and convenience.
Stayed in August 2025
Reviewed: 30 August 2025
Shahani
IndiaVery convenient and homely right next to the Duomo - Samuela and her team are just fantastic and this is a rare opportunity to live in a historic building with a 5 star feel. Must try for all those who want to get the best of the historic city centre of Florence.
Stayed in August 2025
Reviewed: 26 August 2025
Ryan
United StatesNothing. Everything was great.
High quality property, very centrally located and within walking distance of everything. Beautiful views from the terrace.
Stayed in August 2025
Reviewed: 25 August 2025
Cristina
United StatesNothing really - if I had to choose something, it's that breakfast is in a building next door (but not really a negative).
This is a wonderful place to stay! The location is truly perfect, right in the middle of everything - easy to walk to historical sites, good restaurants, and good shopping. The staff (Alexandra and Hassan) were exceptional - they made our stay so pleasant and easy, and they were super helpful with car parking, information about the city, luggage storage, etc. Would highly recommend this!
Stayed in August 2025
Reviewed: 21 August 2025
Alysea
United StatesNothing. I would highly recommend staying here!
The staff here was friendly and the location was perfect!
Stayed in August 2025
Reviewed: 12 August 2025
David
United StatesNothing except we didn't have enough time to enjoy Florence!
Breakfast was good. View from the balcony of room #3 was exceptional! Staff were simply amazing. Very attentive and they even provided some surprise gifts for my wife's birthday, although we don't remember mentioning a birthday :). Great location. Quiet room and luxurious.
Stayed in August 2025
Reviewed: 8 August 2025
David
DenmarkA very friendly staff welcomes you to beautiful rooms with welcome drinks and snacks. It is located close to the most popular attractions in Florence as well as the train station, all within a 15 minute walk. The balcony view of the nearby domes and towers is a bonus. The air conditioning was excellent.
Stayed in August 2025
Reviewed: 7 August 2025
Pence
United StatesClose proximity to everything. The view of the Duomo was amazing!
Stayed in August 2025
Reviewed: 30 July 2025
Ed
United KingdomVery comfortable, great location, extremely helpful staff (especially Samuela).
Stayed in July 2025
Reviewed: 24 July 2025
Alice
United StatesNothing
Close to train station and a balcony with view of the duomo! A wonderful breakfast included at next door hotel.
Stayed in July 2025
Reviewed: 20 July 2025
Janet
AustraliaLoved everything about our stay , large clean rooms with comfortable bedding . Fantastic safe location and incredibly helpful staff . We would definitely book the property again
Stayed in July 2025
Reviewed: 17 July 2025
Jody
United StatesLocation and staff were very friendly and professionally
Stayed in June 2025
Reviewed: 17 July 2025
Pia
United StatesPerfect location. Secure and safe. Loved the balcony off our room .
Stayed in July 2025
Reviewed: 17 July 2025
Anwen
Switzerlandnothing
We loved the location, the room was amazing. Very comfortable, stylish and close to the station. The breakfast down the road was fantastic! The staff was excellent….friendly and helpful. Thank you Hassen for going the extra mile to help us and taking time to give us great recommendations and tips. We will be back! Thank you 🙏🏼
Stayed in July 2025
Reviewed: 12 July 2025
Stuart
United KingdomExceptional view of the Duomo for us.
Stayed in July 2025
Reviewed: 11 July 2025
Ana
AustraliaOutstanding service, tastefully decorated room, comfortable, very close to major attractions. We loved our stay, the breakfast was fabulous. Highly recommend. Thank you.
Stayed in July 2025
Reviewed: 9 July 2025
Caroline
United KingdomThe room was beautiful and the bed sumptuous. In a wonderful position for exploring the city. In a vibrant area for evenings out! The staff were very approachable and helpful.
Stayed in June 2025
Reviewed: 8 July 2025
Debbie
United StatesStaff was great. Air conditioning worked wonderful. Close to everything. Included breakfast was very good.
Stayed in June 2025
Reviewed: 4 July 2025
James
AustraliaExcellent location, beautiful hotel
Stayed in July 2025
Reviewed: 28 June 2025
Shelli
United StatesThere’s nothing not to like.
It was perfectly located in the center of town - a stone’s throw away from all of the main attractions. The room with a balcony view is well worth the cost. It’s like something from a postcard. The staff was amazing and treated me so well. Will definitely be back.
Stayed in June 2025
Reviewed: 28 June 2025
Devaleena
United StatesNothing
Amazing by all means. Perfect location. Grand accommodation. The size of the place, the concierge service and cleanliness- 10/10
Stayed in June 2025
Reviewed: 27 June 2025
Colin
New ZealandLocation excellent with great views from the patio. Staff very accommodating.
Stayed in June 2025
Reviewed: 22 June 2025
Jackie
United StatesIt was very clean and centrally located
Stayed in June 2025
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