Poor condition of facilities. This is the third time staying at this beautiful venue. Loose fitting bathroom sink, almost falling of the wall. Loose fitting shower rail. Check in was very curt.

Great location

Stayed in August 2025

a very small bathroom especially the shower room. slow check in process, needs technology improvements

cleanliness variety of food serve at breakfast close to vatican city

Stayed in August 2025

Location

For my purpos3… to be a step away from the Vatican

Stayed in August 2025

Air-conditioning and refrigerator was not working during our 3 nights stay and it is August. Nights were so uncomfortable and hot.

Right at the doorstep of the Vatican. Breakfast was good.

Stayed in August 2025

I think the Palazzo space & garden could be better utilised. A dedicated member of staff & offer, and also better lighting in the evenings.

I enjoyed the authenticy of the hotel, it's location and convenience for the Vatican. I had minimal interactions with the staff, however all were polite and accessible. The breakfast selection was general & simlar to most experiences I've had with B&B provision.

Stayed in August 2025

our fridge in the room wasn't cold, and the hairdryer shuts off after 3 minutes

Breakfast setup was nice

Stayed in August 2025

Rooms were a tad small but still adequate.

Wonderful people and a great location. The breakfast was delicious and we definitely enjoyed our stay. Wish we could have been there longer.

Stayed in July 2025

Good variety and value breakfast. Staff were pleasant and helpful.

Stayed in May 2025

Location. Location. Location. The property was right next to St Peters’s Square.

Stayed in July 2025

just loved it. peaceful atmosphere loaded with history in the middle of town. supernice staff.

Stayed in June 2025

Rooms were basic, shower was poor

The garden was lovely and very inviting

Stayed in June 2025

Michela, was at the Front Desk when I arrived for check-in at almost 9 pm and hungry. She was so friendly and so sweet; she called a good restaurant nearby, that was still open, to reserve a table for me. It was indeed a good restaurant, where locals go. The location of the hotel is the best! Room is perfect, in terms of size and cleanliness. Despite located in a busy area, it's quiet inside. Breakfast has good variations to choose with excellent coffee.

Stayed in June 2025

Terribly loud air conditioner. Even with ear plugs it was difficult to sleep. It kept waking us up every 2 hours

The location is impressive.

Stayed in June 2025

Location as amazing as - 2 minutes from St Peter’s square.

Stayed in May 2025

Pillows too thin

Very good!

Stayed in May 2025

The only recommendation I have is to replace the pillows. They are very thin. I had to use 2.

Location is superior. Staff very accommodating. Rooms very clean. Breakfast very good. All in small fridge was available to us at no charge. Arranged dinners at restaurant and arranged our taxis. Elevator convenient. Room temp can be regulated. Request a room above first floor to avoid street noise.

Stayed in May 2025

The bathrooms are tiny and the bed was uncomfortable and not rigid.

Location. Location.location outstanding staff and very good service ..

Stayed in March 2025

AC did not work. And rooms were small. Promised two beds and only really got one.

Location and staff and historical value

Stayed in April 2025

The hotel's location is excellent, and the facilities are satisfactory; however, the room size is inadequate.

Stayed in April 2025

+: Extreme proximity to the Vatican and St Peter’s Square which ensures safety and security for female solo travellers. English Mass available at the church on Sunday that’s right behind the Hotel. Hotel is clean, well maintained. -: Sound proofing - on my last night, some guest complained me and my friend were being too noisy in the middle of the night even though we were just talking normally. Also the second floor is literally almost at the street level so you can hear every car and loud outbursts from random street strangers. Not a problem for me as I’m a heavy sleeper but I can see why some people find it an issue.

Stayed in April 2025

The bed was far too firm and the bathroom needs some modernization within the possible constraints of the palazzo.

Building heritage and location are amazing

Stayed in April 2025

Awesome location and super helpful staff. Room was a bit basic but the location made up for it.

Stayed in March 2025

Would have liked to be able to make a hot drink in my room

Great location and nice building

Stayed in March 2025

On my last trip it was awful having to go through security - as you are so close to the Vatican you have to q to get back to the hotel. No allowances that you are resident in the hotel and security were really rude. Won’t stay again

I have stayed here many times before but not since Covid

Stayed in December 2024