Nothing!

Breakfast was delicious and had so many options. It was a beautiful spread.

Stayed in August 2025

Beautiful property and hotel. Well located, great staff, clean and great breakfast too. Highly recommend and will be back

Stayed in September 2025

Nothing

Everything

Stayed in September 2025

Room was very small. View could have been better.

It was good. Nice location. Breakfast was good. Friendly and helpful staff.

Stayed in July 2025

Friendly reception staff, very clean room and great location.

Stayed in August 2025

Everything was simple and clean.

Perfect

Stayed in August 2025

Difficult to regulate air conditioning and room ended up being very cold at night

Location, excellent staff and great breakfast

Stayed in August 2025

Room temperature Air conditioning difficulty to regulate

Location and excellent staff and breakfast

Stayed in August 2025

Nothing

Location and architecture

Stayed in July 2025

No sure.

Clean, friendly staff, Very central location but on a "quiet" street. Fantastic breakfast buffee.

Stayed in August 2025

It is an old building that was owned by Medici Family so expect high ceiling and a touch of royalty when it comes to common spaces. The rooms are modern, with nice air conditioning systems and the sower is pure pleasure. The stuff is very gentle and helpful. They give you all sort of explanations about the city. Breakfast is good, with a choice of cheese, meat, scrambled eggs and fresh fruit. Plenty of choices on the sweet side and a touch of luxury (you can prepare mimosa) Close to the city center

Stayed in August 2025

Florence, this city should be improved, instead of the hotel.

Everything

Stayed in August 2025

Lovely small hotel in an excellent location close to the heart of Florence. Staff were very friendly and happy to help make our stay special.

Stayed in August 2025

Everything was great.

Perfect location close to everything! Quiet at night. Our room was spacious and very comfortable, we had a huge patio/balcony off our room. Very good breakfast. The staff was AMAZING!! The front desk ladies were exceptional, especially Anaras (I think that was her name..?) and Francesco, and Alessandro from the bar area. They were extremely helpful and accommodating. Grazie ragazzi!!

Stayed in August 2025

The ONLY thing I personally would have liked is softer pillows

It was excellent and the staff were so thoughtful

Stayed in July 2025

The shower has a very narrow glass partition, leaving most the shower open, and therefore you are freezing the whole time you are taking a hot shower. Also, water gets everywhere in the bathroom floor. Very inefficient design. The beds were rock hard. Very uncomfortable! Lastly, most of the hotel staff was quite nice, but one lady in particular was extremely difficult about our request to have ice brought to our room and tried denying us a free bottle of water on our third night, when we had received it our previous two.

Located very close to lots of piazzas and great restaurants, including the San Lorenzo market/piazza. Breakfast was phenomenal! One of the best we had throughout our Italian travels. Lovely hotel and grounds overall, except disappointingly a broken fountain in the center of the garden.

Stayed in July 2025

The room was a bit basic/bare and could have had more plug sockets as we were limited on what we could use at once.

Breakfast was delicious and the staff were so friendly and accommodating. The hotel was in a fabulous location and walking distance to all the wonderful attractions florence has to offer. the room was nice and a good amount of space for unpacking. I would recommend this to friends and family.

Stayed in July 2025

My children liked very much the place, the hotel was excellent !

Stayed in July 2025

Nothing.

Everything about our stay exceeded expectations! The location was unbeatable — we were able to walk to all the main attractions, including the Duomo and Michelangelo’s David, which made exploring the city effortless and enjoyable. What truly stood out was the exceptional service. The reception staff particularly Judith went above and beyond to make our stay smooth and memorable, helping us with everything from train routes to Pisa to making us feel right at home. Their attention to detail really made a difference. The room (Junior Suite) was ideal for our family — beautifully appointed and comfortable, with plenty of space for both kids to relax. It had a warm, homely vibe while still feeling boutique and stylish. Breakfast was a highlight each morning — fresh, local, and indulgent. The chocolate croissant was delicious, and the pastries were always warm and flaky — a perfect start to our sightseeing-filled days. Even the small touches were appreciated — from help with ironing to local recommendations. The nearby parking garage was convenient, though a small note for electric car users: the charger is quite slow, so plan accordingly. Overall, this was a flawless stay that combined location, comfort, and genuinely thoughtful service. We’d return in a heartbeat and would recommend it to anyone traveling to Florence — especially families looking for a central yet serene spot.

Stayed in July 2025

The beds were comfy but I miss having a comforter. While I loved the shower, the tile in the shower felt slippery— including a bath mat might help.

The breakfast exceeded my expectations! The shower had the perfect water pressure.

Stayed in July 2025

Nothing to be honest

Very friendly staff, nice rooms, breakfast was very good, cleanliness and great location, calm and yet not far from the touristic places. All in all it was a great experience and will do it again.

Stayed in June 2025

Not much. If I have to name one, it was circa 12-15 minutes of walk to the historic centre, but that walk was also joyful, helping see nice places, streets and further explore the city.

The historic background of the hotel is impressive. They even have (and gift upon request) a book of it. The kitchen staff at the breakfast was extraordinarily helpful, sympathetic and professional. The hotel was also flexible for minor extension of check out.

Stayed in June 2025

Nothing

Very good area. Spotlessly clean hotel and room. Lovely breakfast. Really great accomodation

Stayed in July 2025

I loved the architecture of the building and the history behind it.

Stayed in June 2025