Strada dei Boschi residence ortensia, 23829 Varenna, Italy
#94 of 156 vacation rentals in Varenna
Guests' ChoiceBased on 16 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
7.9
Value for money
8.1
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 16
Reviewed: September 15, 2024
Borg
MaltaThere was a smell of gas reported to tenant. We had to close kitchen door leading to bedroom and sleep with windows open
Everything the view, the terrace, the layout, and the tenant was very nice and helpful.
Stayed in September 2024
Reviewed: September 7, 2024
Andrea
New ZealandBeing 40 minutes walk away and it wasn’t easy to get a taxi. The towels could of been newer and we couldn’t find any rubbish bags to put rubbish in. Also no laundry detergent and had to go looking outside for clothing rack
We loved the view, very relaxing.
Stayed in September 2024
Reviewed: September 6, 2024
Claudia
United StatesI had to take a taxi to get to town. It was a bit far from town. I was no able to use the stove to heat up my food. And I had to take the garbage with me when checking out. Very odd. For the price.
The view of the lake is espectacular. The place was clean, and quiet. Nice home, with a bit of yard. Confortable home.
Stayed in September 2024
Reviewed: September 3, 2024
Oliwia
PolandKind of old equipment
Very good location, small garden outside was really nice
Stayed in August 2024
Reviewed: August 17, 2024
Izabela
PolandI specifically looked for an apartment with air conditioning, since we don't tolerate heat well. It turned out that instead of a normal air conditioner, there was a small portable air conditioner that didn't cope well with the heat.
- good instructions for picking up keys - good contact with the owner - the apartment is well equipped - it has everything you need - the view is amazing - definitely the best point of this apartment - quiet and peaceful area - you can relax
Stayed in August 2024
Reviewed: October 12, 2023
Patricia
United StatesThe bed was very uncomfortable—hard and unyielding. This was a challenge as we were staying about a week. After my complaint, it seems the owners will buy a new mattress or at least a quality topper. I also such freeing up some space, as the apartment is filled with the owners’ things.
Though a bit hard to get to, the apartment is quiet and offers marvelous views of Lake Como.
Stayed in September 2023
Reviewed: May 22, 2023
Nancy
United StatesThree keys needed to get into the apartment - two of which were very difficult to make work. Front door lock needs to be replaced. And mark at least which key is the front door - even with nail polish or a marker so one isn’t trying keys which look the same
The patio was fantastic when it got sunny. One Lovely restaurant about 10 minute walk away (we had to drive every where else)
Stayed in May 2023
Reviewed: May 16, 2023
Graham
United KingdomWe were in a quite location up from town, it might be a a bit noisier in high season. Lovely open front area with great views across the lake. Will miss getting up to the views, and having drink in the evening looking over the lake. Unless your a keen walker would have a car to go to town and park in the multi-storey for day if in town or using ferry's
Stayed in May 2023
Reviewed: May 8, 2023
Terry
AustraliaThe property has a sensational view of Lake Como and beautiful sunsets. There is everything you need for a short or extended stay. It is in a peaceful location and having a car parking space was great. Thetis a fabulous restaurant up the road. Food was excellent. The instructions on arrival are very good and the property manager helpful if you need anything.
Stayed in May 2023
Reviewed: November 21, 2024
Orsolya
HungaryNothing
It was super nice. There is incredible view. A small apartment with one bedroom and a comfortable bathroom and living room kitchen combination. So nice and friendly. The owner is super helpful and flexible.
Stayed in November 2024
Reviewed: June 22, 2023
Donnell
United StatesWhile we booked the apt. on my husband's phone, we stipulated that we would only be using my phone during the trip. Unfortunately, all the information about access and entry into the apt. went to the wrong phone and we were left to fend for ourselves. We had no idea what the place looked like, where we could park or how to get into the apt. complex or apt. Thank Goodness for a neighbor who spoke English and took the time to call Booking.com, on our behalf. After 45 minutes or more on the phone, the neighbor was able to identify which lockbox, the PIN #, which keys to use, which parking space and which apt. was ours and helped us to get into the place. This whole process took over 1 1/2 hrs....and after a lengthy road trip, we were not happy. I would highly recommend that someone meet the guest at the property as this is a more complicated "entry process". Furthermore, since this property is renting to English-speaking guests as well as other international visitors, I would assume that items necessary to the comfort of the guest would be labeled in several languages. We spent two hours trying to figure out how to turn up the heat (during one chilly evening). We finally figured it out with the help of a youtube video. My husband is a General Contractor in America and that is how we finally turned on the gas for the stove. He knew where it might be located. One of the amenities of this apt. that we looked forward to was a washing machine...which we never used. We were on an extensive road trip and assumed we would be able to wash and dry our clothes while there. With no instructions on the machine, I was uncomfortable using the washer for fear that I would do something wrong. That was a disappointment. The ONLY English instructions in the apartment was a small sign on the apartment front door reading " Please empty trash when you leave". We had no clue where they wanted us to dump the trash...MORE INFORMATION PLEASE!!!
We loved the location and the view...and the facility was okay once we figured everything out.
Stayed in May 2023
Reviewed: June 15, 2023
Ellie
United KingdomThe view and outdoor space is absolutely amazing!! We loved waking up to the lake and eating our dinner outside. The pictures are very accurate. The area is very quiet and relaxing. The communication from the host was brilliant, really clear instructions and directions. We were even allowed to check in a little early which we really appreciated.
Stayed in June 2023
Reviewed: April 19, 2023
Ternelli
ItalyWell organized facilities and amazing view
Stayed in April 2023
Reviewed: July 12, 2024
Giovanni
ItalyThere are no comments available for this review
Stayed in July 2024
Reviewed: September 24, 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in September 2023
Showing 1 - 16
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content