Reviews of Opera Relais
Via I Settembre 111, 98122 Messina, Italy
Loading
Guests also reviewed these properties:
Biarritz, France
Sanxenxo, Spain
Kamianets-Podilskyi, Ukraine
San Vito lo Capo, Italy
Budapest, Hungary
Plataniás, Greece
Siracusa, Italy
Nimpo Lake, Canada
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewEverything! Absolutely THE best place during 3 weeks vacation in Sicily, Rome and Pizzo and Messina!!
-
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewProperty was bright modern beautifully kept, a daily Cleaner, a fabulous breakfast with a large selection on offer. Brilliant check-in. Professional kind supportive staff. I literally could not fault this place and would love to return.
N/A
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewExcellent location and staff were very helpful
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewAmazing location, great contact, great accommodation
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe clean modern rooms and good shower. A comfortable bed The breakfast had everything needed, The receptionist showed us a Bar where we could get something to eat and a supermatket
We have been with booking .com for years When we book a room no matter the price we look at photos that show what the views are and the important balcony We were put in a room that had a balcony, but a view meters away of a construction site wall. We complained and next day were shifted .There are too many operators now ignoring the truth of advertising if you show a room with X X must be there
Dear John, thank you for sharing your feedback and for appreciating the cleanliness, comfort, breakfast, and the helpfulness of our staff. We would like to clarify that, as shown in the Booking.com photo gallery, we have several double rooms, each with different features: some have a balcony with a partial sea view, others with a different outlook. At the time of booking, it is not possible to select a specific room, as we do not guarantee a particular view, in order to avoid misunderstandings. The room you were assigned corresponds to one of those visible in the photos you saw before booking. We understand that there is currently renovation work taking place on a nearby building, but unfortunately this is beyond our control. The following day, in order to meet your request, we offered you an alternative room more in line with your preferences. We hope to welcome you again in the future. Kind regards, Staff Opera Relais
Dear John, thank you for sharing your feedback and for appreciating the cleanliness, comfort, breakfast, and the helpfulness of our staff. We would like to clarify that, as shown in the Booking.com photo gallery, we have several double roo… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe great location. Very friendly staff.
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe room was excellent, with the big bathroom and a great view to seaside. Very nice breakfast, friendly staff. Very good location in a centre close to shopping area, stations, port, restaurants, Cathedral and sightseeings. No physical keys - just codes.
No elevator. If arriving early or late from check-in time you might not enter the property, if you don't have the code.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe location is just great, close to the railway and bus stations, less than 10 minutes walking to the Basilica Cathedral of Messina and city center. Clean, nice rooms. Very nice breakfast, different kinds of pastry and good choice of hot and cold drinks. The water and coffee machines in the corridor for 24 hours. Friendly staff.
No elevator
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewIncredible breakfast, wish we stayed another night. Helpful staff and great locale. Loved the shower and utilities. Balcony view of the harbour.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, lovely room.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewBreakfast - excellent, room - clean, modern. Bed - comfortable. Bathroom, clean, towels changed daily, shower comfortable. Within easy walking distance of the train station and port.
Rooms not very sound proof. Construction of building next door surrounded by fencing, made the entrance a little dark.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewHandy location
Crap air conditioning
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGood variety. Great coffee. Friendly service.
Nothing could be better.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewExcellent proximity to cruise terminal, good contact with owner prior to arrival om WhatsApp. Lovely room with a nice view, and a spacious bathroom.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewMe and my husband thought it's was amazing beautiful rooms and fantastic staff. We would definitely stay again.
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewHuge room. Great location.
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewLovely place!
Reviewed: 18 October 2024 · Stayed in October 2024
Verified review