Vicolo Ere 23, 38062 Arco, Italy
#4 of 18 hotels in Arco
Guests' ChoiceBased on 118 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.8
Value for money
9.3
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 August 2025
Kate
PolandI liked everything.
Great location very close to the center and Sarca river. Also in general good location if you want to go hiking. Free parking in Arco due to staying at this hotel. Absolutely delicious breakfast which surprised me with variety. But above all the best was staff of the hotel. Everybody was incredibly nice, helpful and reaching out to meet the needs. Definitely choosing On the Rock made my stay in Arco even more memorable. Thank you!
Stayed in August 2025
Reviewed: 9 August 2025
Marco
GermanyOnly point of improvement was the internet which was lacking performance or not available at all
Great location, super friendly staff, excellent breakfast.
Stayed in August 2025
Reviewed: 27 July 2025
Mojca
SloveniaWe had some issues controlling the air conditioning - but solved them by simply opening the window. Perhaps a bit small rooms but this is what you get in charming old buildings.
Great location in the pedestrian area. Super friendly and helpful staff, very clean rooms. Delicious breakfast with a view. Charming boulder room to practice in rainy weather. And I love the paintings in the hallway!
Stayed in July 2025
Reviewed: 22 July 2025
Krisztián
Hungaryparking far from the hotel; shower literally in the room; very small room
Wide range of choice at breakfast; good airconditioning; clean; friendly staff; separate toilet; good shower
Stayed in July 2025
Reviewed: 14 July 2025
Cristian
United KingdomThe air con didn't work, it was locked on 24 degrees and the room was very hot. The breakfast selection was quite limited, with not too many options.
The room was nice and modern, with a balcony with a lovely view towards the mountains. The bed was very comfy and the bathroom was modern and spotless.
Stayed in July 2025
Reviewed: 10 July 2025
Heinz
Austria-
Perfect location to explore the nice village of Arco. The personell is very friendly and helpful, also gave great tips for finding good restaurants.
Stayed in July 2025
Reviewed: 8 July 2025
Mirvat
SyriaNothing
The staff were excellent, especially Cristian, who was incredibly helpful in arranging transportation, recommending the best activities, and resolving any issues we encountered
Stayed in July 2025
Reviewed: 7 July 2025
Hala
Saudi ArabiaThe parking Specially at the first day when we want to carry the luggage inside hotel But thanks for the reception guy. He helped us and make things easer for us
The staff. The cleaning. The design. Breakfast The reception guy is friendly and helpful We feel very comfortable in this hotel It was really pleasant stay
Stayed in July 2025
Reviewed: 28 June 2025
Agne
LithuaniaWonderful and tasty breakfast, beautiful, perfect temperature rooms. Friendly staff.
Stayed in June 2025
Reviewed: 22 June 2025
Ariel
United KingdomAbsolutely loved everything about our stay. Amazing staff who were so kind and knowledgeable, I really felt like they cared. The breakfast was also the best I've ever had at a hotel.
Stayed in June 2025
Reviewed: 20 June 2025
Vadym
UkraineThe hotel has a great location in the center of Arco. Very convenient for evening walks :) Due to such a central location, there may be difficulties with parking near the hotel, but the staff will organize free parking for you nearby, so no problems. The rooms are modern, comfortable, extremely clean. Super. Good, tasty and quite varied breakfasts. But the most important value is the incredible staff! This is the highest level of hospitality, friendliness and service. Every day of the stay was wonderful thanks to the people working at the reception and in the restaurant!
Stayed in June 2025
Reviewed: 16 June 2025
Daniel
BrazilExcellent location for exploring Garda north area. Paulo, the best ever attendant made the difference giving all needed assistance on his own lovely way of treating guests. Congratulations, from our 21 days traveling around Europe, 16 hotels, Paulo was the best attendant !
Stayed in June 2025
Reviewed: 2 June 2025
Timothy
Switzerlandlimited parking for small cars only
Clean, bright, moden. Great breakfast, excellent location
Stayed in May 2025
Reviewed: 2 June 2025
Julie
United KingdomWe absolutely loved this place. Paulo was so friendly and went above and beyond to make our stay perfect. The breakfast was amazing and the room was excellent. The facilities were fab and we would love to stay here again. We have absolutely no complaints.
Stayed in May 2025
Reviewed: 29 December 2024
Danyil
GermanyA second pillow could be useful for a comfy sleep, Not much space in the bathroom
Nice location with great views and several restaurant options nearby, Clean room, Friendly and helpful staff, Option to park for free (though very narrow entrance)
Stayed in December 2024
Reviewed: 5 December 2024
C
ItalyOnly issue to park in the hotel spaces with a mid size car. But we have been advised before arrival and offered a plan B, that was working just fine
Basically everything but especially the Staff competence and kindness and breakfast
Stayed in December 2024
Reviewed: 30 November 2024
Angela
United StatesThe room was small and the bed was not comfortable.
The staff was excellent. Very professional and friendly. Went above and beyond!!!
Stayed in November 2024
Reviewed: 13 November 2024
Carmel
United KingdomNothing
We loved everything about the hotel. The positioning in the town was great as very central with a free car park over the road. All the staff were so friendly and accommodating and the rooms were immaculate with a lovely comfy bed and great shower. The breakfast had such a great selection including hot and cold food with a nice little bar. We would highly recommend this hotel.
Stayed in November 2024
Reviewed: 7 November 2024
Luca
ItalyPillows were not very comfortable
The host is particularly nice and, well, hospitable. The room was big. The breakfast just excellent (lots of proteins)
Stayed in November 2024
Reviewed: 24 October 2024
Michael
AustriaDidn’t get the bathroom fan to work, but it was a minor inconvenience
Good price value and it has a nice look to it. I was pleasantly surprised by the beds, by far the most hotel comfortable bed I slept in so far.
Stayed in October 2024
Reviewed: 17 October 2024
Kirill
IsraelGreat price to value ratio. Good breakfast, kind staff, very clean, can't complain about a single thing. They got a jacuzzi and a small boulder room. Nice view from the balcony. If you need parking they will give you a pass that gives you permission to park in the parking lot near the hotel, if i am not mistaken it also allows you to park around town.
Stayed in October 2024
Reviewed: 7 October 2024
Tomasz
PolandStrange smell in the room, probably because of humidity.
Good location, friendly staff. Tasty breakfast. Jacuzzi and boulder price included.
Stayed in October 2024
Reviewed: 17 September 2024
Bojan
SloveniaVery nice hotel. Very kind receptors and other persons, very delicious breakfast. Good location. Garage for bicycles. Bojan, Slovenija
Stayed in September 2024
Reviewed: 2 September 2024
Milan
Czech RepublicThere is nothing.
Got upgrade to room on 3 floor. Absolutely amazing room. Staff was great and very helpfull. We will come again soon. Free boulder for quests, you should take climbing shoes with you. Very close to city center.
Stayed in September 2024
Porto-Vecchio, France
Cesme, Turkey
Sturgeon Falls, Canada
Southport, UK
Alhama de Aragón, Spain
Ojochal, Costa Rica
Rome, Italy
Khon Kaen, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content