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Reviews of On The Rock 3 stars

Vicolo Ere 23, 38062 Arco, Italy

#4 of 18 hotels in Arco

Guests' Choice

Review score

Based on 118 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 23 August 2025

    10
    Outstanding staff, great breakfast, very clean and good location.
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 6 nights

    I liked everything.

    Great location very close to the center and Sarca river. Also in general good location if you want to go hiking. Free parking in Arco due to staying at this hotel. Absolutely delicious breakfast which surprised me with variety. But above all the best was staff of the hotel. Everybody was incredibly nice, helpful and reaching out to meet the needs. Definitely choosing On the Rock made my stay in Arco even more memorable. Thank you!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    10 star location, staff and breakfast
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Only point of improvement was the internet which was lacking performance or not available at all

    Great location, super friendly staff, excellent breakfast.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    10
    Wonderful hotel, would recommend.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    We had some issues controlling the air conditioning - but solved them by simply opening the window. Perhaps a bit small rooms but this is what you get in charming old buildings.

    Great location in the pedestrian area. Super friendly and helpful staff, very clean rooms. Delicious breakfast with a view. Charming boulder room to practice in rainy weather. And I love the paintings in the hallway!

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Good hotel with no standard bathroom
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    parking far from the hotel; shower literally in the room; very small room

    Wide range of choice at breakfast; good airconditioning; clean; friendly staff; separate toilet; good shower

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The air con didn't work, it was locked on 24 degrees and the room was very hot. The breakfast selection was quite limited, with not too many options.

    The room was nice and modern, with a balcony with a lovely view towards the mountains. The bed was very comfy and the bathroom was modern and spotless.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    All perfect, we certainly will be back sometime.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Perfect location to explore the nice village of Arco. The personell is very friendly and helpful, also gave great tips for finding good restaurants.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    It was a wonderful stay in Arco. The weather was great, especially with the beautiful green mountain
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff were excellent, especially Cristian, who was incredibly helpful in arranging transportation, recommending the best activities, and resolving any issues we encountered

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Pleasant stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The parking Specially at the first day when we want to carry the luggage inside hotel But thanks for the reception guy. He helped us and make things easer for us

    The staff. The cleaning. The design. Breakfast The reception guy is friendly and helpful We feel very comfortable in this hotel It was really pleasant stay

    Stayed in July 2025

  • Reviewed: 28 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful and tasty breakfast, beautiful, perfect temperature rooms. Friendly staff.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely loved everything about our stay. Amazing staff who were so kind and knowledgeable, I really felt like they cared. The breakfast was also the best I've ever had at a hotel.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel has a great location in the center of Arco. Very convenient for evening walks :) Due to such a central location, there may be difficulties with parking near the hotel, but the staff will organize free parking for you nearby, so no problems. The rooms are modern, comfortable, extremely clean. Super. Good, tasty and quite varied breakfasts. But the most important value is the incredible staff! This is the highest level of hospitality, friendliness and service. Every day of the stay was wonderful thanks to the people working at the reception and in the restaurant!

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Best Service
    • Leisure trip
    • Couple
    • Comfort Deluxe Double Room
    • Stayed 1 night

    Excellent location for exploring Garda north area. Paulo, the best ever attendant made the difference giving all needed assistance on his own lovely way of treating guests. Congratulations, from our 21 days traveling around Europe, 16 hotels, Paulo was the best attendant !

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    limited parking for small cars only

    Clean, bright, moden. Great breakfast, excellent location

    Stayed in May 2025

  • Reviewed: 2 June 2025

    10
    A little gem
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    We absolutely loved this place. Paulo was so friendly and went above and beyond to make our stay perfect. The breakfast was amazing and the room was excellent. The facilities were fab and we would love to stay here again. We have absolutely no complaints.

    Stayed in May 2025

  • Reviewed: 29 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A second pillow could be useful for a comfy sleep, Not much space in the bathroom

    Nice location with great views and several restaurant options nearby, Clean room, Friendly and helpful staff, Option to park for free (though very narrow entrance)

    Stayed in December 2024

  • Reviewed: 5 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only issue to park in the hotel spaces with a mid size car. But we have been advised before arrival and offered a plan B, that was working just fine

    Basically everything but especially the Staff competence and kindness and breakfast

    Stayed in December 2024

  • Reviewed: 30 November 2024

    8.0
    Great location and amazing staff!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and the bed was not comfortable.

    The staff was excellent. Very professional and friendly. Went above and beyond!!!

    Stayed in November 2024

  • Reviewed: 13 November 2024

    10
    Great hotel in a central location. Highly recommend.
    • Leisure trip
    • Family with young children
    • Comfort Deluxe Double Room
    • Stayed 2 nights

    Nothing

    We loved everything about the hotel. The positioning in the town was great as very central with a free car park over the road. All the staff were so friendly and accommodating and the rooms were immaculate with a lovely comfy bed and great shower. The breakfast had such a great selection including hot and cold food with a nice little bar. We would highly recommend this hotel.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    9.0
    What is the title of this review?
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were not very comfortable

    The host is particularly nice and, well, hospitable. The room was big. The breakfast just excellent (lots of proteins)

    Stayed in November 2024

  • Reviewed: 24 October 2024

    9.0
    Really nice stay and good breakfast
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t get the bathroom fan to work, but it was a minor inconvenience

    Good price value and it has a nice look to it. I was pleasantly surprised by the beds, by far the most hotel comfortable bed I slept in so far.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    10
    Amazing price to value ratio
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great price to value ratio. Good breakfast, kind staff, very clean, can't complain about a single thing. They got a jacuzzi and a small boulder room. Nice view from the balcony. If you need parking they will give you a pass that gives you permission to park in the parking lot near the hotel, if i am not mistaken it also allows you to park around town.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    9.0
    Very OK
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Strange smell in the room, probably because of humidity.

    Good location, friendly staff. Tasty breakfast. Jacuzzi and boulder price included.

    Stayed in October 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Very nice hotel. Very kind receptors and other persons, very delicious breakfast. Good location. Garage for bicycles. Bojan, Slovenija

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Best accomodation in Arco for this price.
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    There is nothing.

    Got upgrade to room on 3 floor. Absolutely amazing room. Staff was great and very helpfull. We will come again soon. Free boulder for quests, you should take climbing shoes with you. Very close to city center.

    Stayed in September 2024

Showing 1 – 25

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