9.6

Reviews of Oltrarno Splendid

7 Via dei Serragli, 50125 Florence, Italy

  • Lorenzo

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Danny

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review

    Beautiful space

    Property response:

    Dear Danny, thank you very much for your review. Best regards Davide

    Oltrarno Splendid
    25 August 2025
  • Frank

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Staff was amazing, breakfast was great. Hotel and location was perfect.

    nothing

    Property response:

    Dear Frank, you are so kind and we are grateful for the nice words you spent to describe your stay at Oltrarno Splendid. Kind regards Davide

    Oltrarno Splendid
    25 August 2025
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  • Diane

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The location was terrific, the staff was very friendly. They had a great setup for breakfast.

    No view, but we didn’t spend much time in the room.

    Property response:

    Dear Diane , good morning and thank you to have chosen Oltrarno Splendid for your florentine stay. We really appreciate your nice feedback ! KIndest regards Davide

    Oltrarno Splendid
    25 August 2025
  • Joanna

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The location was perfect for us, away from crowds but within a 5 minute walk to Ponte Vecchio and 10 minutes to the centre and galleries etc. We stayed in a King room...Probably the nicest room we've ever stayed in. Roll top bath, huge and incredibly comfortable bed and big windows that open onto the street. Cool, stylish and authentic. Staff were very helpful and friendly. Highly recommended.

    Nothing!

    Property response:

    Dear Joanna, thank you for your nice feedback. We are very happy to see you enjoyed your stay at Oltrarno Splendid and you liked so much your room. We look forward to welcoming you back in a future occasion. Best regards Davide

    Oltrarno Splendid
    22 August 2025
  • Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    I had to make a last minute pivot and find lodging for my elderly parents b/c my son was sick and my father is immune compromised. I made the reservation the same day my parents checked-in and the staff was amazing. They were so responsive, helpful, and kind. They arranged a taxi for my parents and helped them with their bags. The location was ideal for us.

    This is for Florence in general, buildings and roads are not made for the elderly. My parents are mobile, but there are a lot of stairs and a tiny elevator for two 86yo people.

    Property response:

    Dear Guest, We want thank you for the time you spent to write your comment about your stay with us and for the very nice words about our staff. Kindest regards Davide

    Oltrarno Splendid
    22 August 2025
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  • Anonymous

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Daniel

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Very friendly staff, brilliant location on definitely the best side of the river, cool decor.

    Unfortunately our stay wasn't as good as it could have been for one silly reason and that is because our room (22) was situated so close to the breakfast area that each morning we were woken at 6:45am by the staff setting up for breakfast. This set up would last an hour and made me a bit grumpy. It would be better to set up the evening before. I do appreciate it's a small hotel but this made me quite tired for the days I was visiting Florence which was a shame.

    Property response:

    Dear Daniel, thank you for the time you spent to write your feedback about your holiday at OS. We are sorry to learn you had this problem in the early morning, If you should have informed us during your stay probably we could have been able to give you a different room and let you experience a more comfortable stay. We will keep in mind your kind review and we will do our best to follow your suggestions to improve the quality of our service. Looking forward to welcoming you back Kindest regards Davide

    Dear Daniel, thank you for the time you spent to write your feedback about your holiday at OS. We are sorry to learn you had this problem in the early morning, If you should have informed us during your stay probably we could have been ab… Show more

    Oltrarno Splendid
    15 July 2025
  • James

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Loved the staff. Alberto at the front desk is an absolute star. Full of life and smiles-he gave us great tips and suggestions. The breakfast was great! I love the fruit available all day and pastry and cookies. Very generous.

    Na

    Property response:

    Dear Anonimo, thank you very much. We will waiting you back soon at Oltrarno Splendid in Firenze. Ciao from Alberto

    Oltrarno Splendid
    8 July 2025
  • Sean

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Unfortunately I arrived extremely unwell to the hotel. Immediately the staff catered for our every need. I didn't have any energy and they managed to give us our room four hours earlier which I desperately needed in order to be able to rest as I had a high fever. They gave us breakfast when we arrived even though we were hours earlier than expected. They allowed me to rest in the lounge untill the room was ready. Every staff member that passed by would check up on me to see if I needed anything. Although my entire stay in Florence ended up being in the hotel due to my sickness, it was worth every penny spent. They even allowed a late check out by an additional 4 hours so that I wouldnt have to roam the streets with fever until our train was set to depart. We originally chose this building for its beautiful interiors but honestly besides that the highlight was the truly helpful and kind staff we found throughout our stay. 10/10 service.

    Property response:

    Dear Sea, Thank you very much for the nice words spent for Oltarrno Splendid and its staff. We are happy to have been of help, especially on the emotional side. Oltarno Splendid is a home and we try our best to involve our Guests and help them in case of need as if they were truly family. It is part of the experience when you choose Oltrarno Splendid in Florence. Hope to see you soon back. Kind regards, Alberto

    Dear Sea, Thank you very much for the nice words spent for Oltarrno Splendid and its staff. We are happy to have been of help, especially on the emotional side. Oltarno Splendid is a home and we try our best to involve our Guests and help t… Show more

    Oltrarno Splendid
    8 July 2025
  • Hannah

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    The room was stunning, in the perfect location and the staff were very lovely!

    Property response:

    Dear Hannah, thank you very much! We are very happy that did you enjoy your honeymoon at OS. We will waiting you back soon. Ciao from Firenze. Alberto

    Oltrarno Splendid
    2 July 2025
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  • Anonymous

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    staff were extremely friendly and very accommodating, gave us great recommendations for food and where to go. Room was lovely and spacious, with a big bed. location was great much as it was much quieter than the other side of the river and still walkable distance to all attractions.

    Property response:

    Dear Guest, we thank you for your nice words and for the time your spent to write your kind feedback. We are glad to know you enjoyed your stay in Florence at Oltrarno Splendid and we look forward to welcome you back. Best regards Davide

    Oltrarno Splendid
    1 July 2025
  • Harjit

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Corri

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    Lovely rooms and facilities

    No complaints at all

    Property response:

    Dear Corri, thank you very much for your review. We are very happy that did you enjoy so much your stay with us. Kind regards, Alberto

    Oltrarno Splendid
    31 May 2025
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  • Sally

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Beautiful old building and room. Loved the big entry door and portcullis

    Nothing

    Property response:

    Dear Sally, thank you very much for your kind words and for taking the time to review your stay at Oltrarno Splendid. We are very happy to learn you have enjoyed your stay with us. See you soon! Warmest Regards, Leonardo

    Oltrarno Splendid
    27 May 2025
  • Leonard

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review
  • Caroline

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Our room was absolutely stunning, we just loved the design of the whole place. We always had the most kind and helpful - shout out to Antonio for the restaurant reservations, he is so lovely! Really centrally located and such an oasis of calm after all the sightseeing. Breakfast great with all you could need. Would highly recommend the super cool hotel.

    Noise in the road outside, but that’s not something they can control.

    Property response:

    Dear Caroline, thank you very much for taking the time to review your stay at Oltrarno Splendid. We are glad to learn you have enjoyed your stay with us and we look forward to welcoming you back in Florence! Kindest Regards, Barbara

    Oltrarno Splendid
    25 May 2025
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  • Mark

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Excellent location. Extremely friendly staff

    Property response:

    Dear Mark, thank you vry much. We are more then happy to feel that did you enjoy so much your stay with Us. Grazie Mille, Alberto

    Oltrarno Splendid
    20 May 2025
  • Rahul

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    Great location, lots of good restaurants, walkable to main tourist attractions without being in the center of the tourists

    Property response:

    Dear Rahul, we want to thank you for your nice words , we are glad to see you enjoyed your experience at Oltrarno Splendid. Best regards Davide

    Oltrarno Splendid
    18 May 2025
  • David

    Reviewed: 17 May 2025 · Stayed in April 2025

    Verified review
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  • Christina

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Rooms were updated with modern amenities, with unique and tasteful decor. Breakfast service exceeded expectations.

    Property response:

    Dear Christina, we want to thank you for you nice review and we are glad you enjoyed your stay at Oltrarno Splendid. Best regards Davide

    Oltrarno Splendid
    12 May 2025
  • Nima

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    It’s a dreamy venue, I wouldn’t change a thing

    Wish the entrance had digital keys to the building

    Property response:

    Dear Nima, we thank you for you nice review. It has been a pleasure meeting you and we hope to welcome you back again. Kindest regards Davide

    Oltrarno Splendid
    10 May 2025
  • David

    Reviewed: 8 May 2025 · Stayed in April 2025

    Verified review
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  • Graeme

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Location close to bridge on south side of the river

    Nothing

    Property response:

    Dear Graeme, thank you very much. We are very happy that did you enjoy your stay with us. Be back soon! Regards, Alberto

    Oltrarno Splendid
    29 April 2025
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