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  5. Reviews of Novotel Roma Est

Reviews of Novotel Roma Est 4 stars

Via Andrea Noale 291, 00155 Rome, Italy

#529 of 978 hotels in Rome

Guests' Choice

Review score

Based on 83 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    6.8

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is not as expected. Outside Rome, 1.7km walk from a bus stop. The area looks abandoned and not take care of.

    It was clean.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was confusing. Only wanted a croissant and coffee. Difficult to communicate.

    Clean, comfortable, pleasant staff.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Night before flying home
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Dinner wasn’t the best, undercooked chicken and then waited an age for it to be sorted

    Decent location, good staff, plenty of parking

    Stayed in August 2025

  • Reviewed: 28 July 2025

    9.0
    Good stay for family and pool does help.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is quite secluded, taxi service was very expensive. Ordered food instead of popping to supermarket or restaurant as yet again was very difficult to navigate. The hotel has restaurant but kids were hungry way before that, so had to find alternatives.

    It was convenient. There was a swimming pool and staff were helpful and pleasant.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Could have been better
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    The food wasn't great. Had the same menu for both lunch and dinner and breakfast was the same everyday .

    The staff were lovely and the pool area was nice

    Stayed in July 2025

  • Reviewed: 26 June 2025

    9.0
    I
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    I

    Pool

    Stayed in June 2025

  • Reviewed: 12 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was in the middle of nowhere

    Good clean friendly hotel

    Stayed in June 2025

  • Reviewed: 20 May 2025

    8.0
    I’m happy
    • Leisure trip
    • Family with young children
    • 2 Adjacent Rooms
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Service

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Over all it worth it for the money. Safer than the city center hotels
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Only three things I can criticize which were very small shower and the second bed (for my daughter) was uncomfortable because it was a sofa bed. The location of the hotel was far from the city centre and the access of the train station was not good. For this reason, I rented a car for easy transportation after the first train trip.

    Overall, the hotel was good. Staff were friendly and helpful. The hotel was clean and well. Breakfast was good. Quite and beautiful place in the nature.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights

    The location a bit remote from the city center, but convenient if you come with your car. The room itself could use a bit love and maintenance, plastic shower curtains are not a hotel standard for a long time.

    Good value for money. We got complementary use of garage which was very nice. The staff was polite and efficient.

    Stayed in May 2025

  • Reviewed: 10 February 2025

    8.0
    It was really good, it can be repeated
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is quit , clean , private parking.

    Stayed in February 2025

  • Reviewed: 5 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location. Accessibility to public transport eg bus and train are not easy especially for family with small childrens

    Rooom spacious, breakfast good and staff very helpful

    Stayed in January 2025

  • Reviewed: 26 November 2024

    8.0
    Not nice
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Not secure at all Parking outside is dangerously dangerous Our car was broken

    Clean. New

    Stayed in November 2024

  • Reviewed: 11 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The location, there's no transportation and the access to the place was very bad, the environment was not great.

    The staff were very helpful and friendly and the rooms were comfortable and the breakfast was great

    Stayed in October 2024

  • Reviewed: 5 August 2024

    8.0
    Great hotel bad location ,
    • Leisure trip
    • Family with young children
    • 2 Adjacent Rooms
    • Stayed 5 nights
    • Submitted via mobile

    The location is bad. Hard to get to Rome. Long distance even with the train. The train works until 22:00. No train on Sunday.

    The hotel is really nice and the stuff is great. The location is very bad. The pool is cool for the kids and the food is good.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    8.0
    Satisfied with ammenities. Poor service in the restaurant the 2nd night
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    2nd night service in the restaurant was frustrating, orders were not delivered for a long period of time & some were incorrect

    Very convenient & clean

    Stayed in July 2024

  • Reviewed: 19 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Restricted access to hotel if you are getting there by train. We had to walk around for 15 minutes to find a tiny printout pointing to a narrow path through open field. Signposts should have been bigger and better. Restaurant closes early, expected longer opening hours from a 4-star hotel.

    Room and facilities are great. Room is spacious and clean. Friendly staff.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Ok if you need to be east of Rome. Ie for golf
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Plastic prefabricated shower bath is very dated and difficult to climb into. The location is odd. Basically in semi deserted and run down business estate. Building next door looks like a scene from The Walking Dead. Road into hotel full of huge pot holes.

    Standard business hotel. Spacious rooms Reasonable price Great food at the inhouse restaurant.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Fitness is very old.

    Location is quiet and good.

    Stayed in June 2024

  • Reviewed: 28 August 2025

    3.0
    I found my stay uncomfortable however appreciate the staff's efforts.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    I have already reviewed earlier as I also booked another night after returning from another location. All in all it was a bit of a disappointment. The location is very bad and it was not a very clean or comfortable room.

    The swimming pool and the lobby and the staff were kind.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    3.0
    I didn't enjoy my stay especially when in the room and also didn't like the fact that I had to pay lots of taxi
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The room itself was very smelly, the sofa bed was very uncomfortable. The mattress were both filthy and made me feel sick. There was only a very light and small sheet to cover these mattresses which kept rolling off in the middle of the night. The bathroom wasn't very clean. Everything had grime and dirt on it and it was all outdated and there was also a nasty smell in the bathroom. The only nice thing in there was the rituals shampoo and shower gel! 🤣

    It had a swimming pool and the lobby area was fairly nice.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    5.0
    Good staff, enjoyed the stay but location is in a poorly lit industrial area.
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    The location was remote and the walkway to the hotel from the road was dark. Hotel is only accessible by car. Limited dinner menu for a week stay on work.

    Good breakfast, good night sleep.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nasty. This hotel is run down, old, cramped rooms, noisy and it took staff over 30 minutes to bring a cot to the room when checking in at midnight (30 mins is a long time for a baby that needs to go to bed). Stay elsewhere unless you get in late and will leave early in the morning and you need a place close to the highway.

    The only reason to stay here is if you're driving through late at night with small children and there's no where else to stay :D

    Stayed in August 2025

  • Reviewed: 15 August 2025

    6.0
    It's good and convenient;
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    It was a bit rundown

    It was comfortable

    Stayed in August 2025

Showing 1 – 25

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