Hotel needs modernising and out of 5 places we stayed it was the only 5 star and the worst, the standard just felt it didn't warrant that. Everything is tired. Pool area needs a rethink, resteraunt menu n food standard need a rethink.

Our first impression was this hotel was tired n our original room was depresding. However reception staff were lovely and we got an upgrade which was fabulous and that room was great. Most staff were helpful and lovely.

Stayed in August 2025

Mattress, foam based was not very comfortable

Location, Spa, staff

Stayed in August 2025

Room was clean but very outdated, paint coming off in few places, broken tiles in the bathroom. I stayed in the hotel with my 15 year old daughter and thought breakfast was very expensive, €20 each. We ate in near by coffee place and it was amazing.

Location was great, very central with easy access to everything

Stayed in August 2025

The hotel overall left a good impression, even though it feels a bit dated. The staff were very friendly and attentive, which made the stay comfortable and enjoyable. The only downside was the restaurant — the food did not quite meet expectations.

Stayed in August 2025

The bar was not clearly advertised but when we used it the views were stunning and friendly staff.

Awesome hotel in a great location the staff were fantastic and made a real effort. The room was brilliant and so comfortable.

Stayed in August 2025

We rented two rooms of the same category. One room was spacious as described, but the other one was a small standard room. This was the only reason why we didn’t rate it 10 – the price was the same, but the comfort was lower, and some of our friends were not fully satisfied.

Great location, wonderful staff both at the reception and in the restaurant. The ladies responsible for the breakfast part are amazing – very attentive to all needs. They allow early check-in and, whenever possible, a late check-out

Stayed in August 2025

Too commercial, very busy, not quaint like other places, but it is a busy port. Little Venice is lovely at night.

Lovely hotel, good room, could have been a little cleaner and needed an update, but comfortable. Great staff, very helpful. Just didn't like Livorno, bit too commercial for us, that said we had some amazing food here, I'll Molo was fantastic.

Stayed in August 2025

The breakfast selection was quite poor, as well the equipment of the gym.

Very nice hotel, we had a room wit a balcony and view on the sea.

Stayed in July 2025

To be honest, the hotel feels a bit like it is past its heyday. A renovation would be amazing to bring it into the present day, yet retaining its amazing history and heritage! 🫶🏼

In Livorno, on the coast, beautiful view of the ocean

Stayed in July 2025

The gym was poor. Down in a place that was dark and old equipment

Great location room with a view, beautiful old historic building.

Stayed in July 2025

Breakfast was quite minimal. We didn´t find drinking water in our room. Extra bed was uncomfortable - too soft and worn out. Would have expected a bit more from a 5* hotel.

Our room was spacious and main bed was very comfortable. Restoran is very nice and foods are delicious.

Stayed in July 2025

desk team restaurant manager are just horror... very arrogant, not managed at all unable to manage the bookings for the beach etc. its a shame that a nice house like this makes your stay unlikely and you dont feel well at all. If an entire team fails, then it must be the manager's fault!

The Building is amazing. Rooms are beatyful, parking is good, very well located, Breakfast Team is friendly and well managed, concierge and night porter very nice friendly beach is also perfect managed!

Stayed in July 2025

Cleaning standard was low, the towels were second class not for a 5 star hotel. It needs a renovation , a new upgrade of building.

Location was good and the building architecture was spectacular

Stayed in July 2025

Nothing

Location , restaurant in the terrace .

Stayed in July 2025

The hotel is older, with solid beautiful architecture and design - the only out of place thing I noticed was the general wear (room bathroom) that would be expected in a historical building.

The staff were amazing and really helpful - they went above and beyond to make the one night stay very special. The building is beautiful, the view is beautiful - the restaurant and staff there were great as well.

Stayed in July 2025

Room needs a make over door wouldn’t lock took a shove to open, paint peeling everywhere, carpet in hallway filthy, towel rack chrome flaking badly shower was not cleaned properly

Location good size room good staff especially the valet he was really good

Stayed in July 2025

There is something that doesn’t work, falls off or simply too old

Very friendly and helpful staff, nice location/neighborhood

Stayed in July 2025

Nice large room, good breakfast, swimming pool

Stayed in July 2025

I can't think of anything

After travelling a distance by car, the comfort of a large bed in an air conditioned room, was greatly appreciated. Breakfast was good and parking was available on the premises.

Stayed in June 2025

The drain smells from the shower in use is unpleasant.

Great location at a reasonable price in Livorno.

Stayed in July 2025

Minibar is outrageously overpriced and the hotel is not near any convenience stores so it’s a bit mean to charge such high prices for soft drinks - the next night I paid half the price for a coke in a similar quality hotel in the middle of Florence. Also the pool opening at 11am when that’s checkout time makes you wonder what’s the point of having a pool in the first place if you can’t have a dip before breakfast.

It’s wonderfully glamorous and redolent of a golden age. It is a little faded and outdated in places but dare I say in a good way - everything that really counts is great, space, storage, amenities, comfortable bed and incredibly soft linen and pillows and attentive and kind reception staff.

Stayed in July 2025

Restaurant staff were not very helpful, didn't feel that welcomed as a tourist, very expensive compared to other restaurants in the area. It's clear you are paying for the viewing rather than the food and service

Reception staff, room, breakfast and facilities were fantastic. Location was great and overall the hotel provided great value for money.

Stayed in July 2025

The room needed some updating, the wood in the bathroom a bit worn out. Not all guest showered before entering the pool! The pool towels bin was not emptied for the 3 hours we were there, it was alteady full when we arrived. The floor was slippery around the pool stairs, nobody dried them, scared to to fall,

Nice and easy to find, parking. Rooftop bar. Pool closed at 19, okay, so people could eat in calmness at the rooftop restaurant. Lemon water and biscuits in the hall when entering. They checked parking later on the evening, but that could have been done when arriving/checking i by entering the license plat. Staff very friendly.

Stayed in June 2025

The Spa is fine when complementary, but on the small side. You'll probably be dissapointed in case you pay full price. Same for the quality of food at the restaurant. The view is amazing, but there are more delicious restaurants nearby.

We had a wonderful stay at this monumental hotel. The staff went our of their way to make our stay memorable. From breakfast to the reception personell. Special thanks to concierge Andrea! We've enjoyed the pleasant conversations and appreciated your recommendations and excellent service. Wish you all the best, till next time!

Stayed in June 2025