Reviews of NapoliMia Boutique Hotel 4 stars
Via Toledo 323 Scala A - 2° Piano, Plebiscito, 80132 Naples, Italy

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation, beautiful rooms and shared spaces, equipment of the rooms, facilities..
All great 😊
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was good, right in the center. The room was clean. The lady at the reception helped us order a taxi back to the airport. P.S. There was a cute dog at the reception desk.
This property is advertised as a four-star hotel, but in reality it feels more like a basic bed and breakfast. The entrance is poorly maintained and does not give a professional impression. There is no proper reception area, and front desk service is very limited. The building is old and uncomfortable, with a tiny, outdated lift and a noticeable unpleasant smell throughout. Guests must manage four different keys just to access facilities, which is inconvenient. Breakfast is limited to just two hours (8–10am) and offers very few options. The rooms are small and lack comfort, and the amenities do not match the price. Overall, this is not a four-star experience. The quality, comfort, and service fall below expectations, and the value for money is poor. If you expect a standard hotel experience, this is not the place.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewExcellent staff who were friendly and knowledgeable about Naples. Fantastic location
Lifts were tiny
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation is great. Staff was very friendly and helpful
Looked better in pictures. Very hard to find. even the street vendors standing just outside the hotel did not know where it was. The taxis cannot drop you to the front of hotel as it’s pedestrian-only street. You need to be dropped off a little farther away and then walk with your bags to the hotel. The elevator is very tiny. Different hotels occupy different floors of the same building. The room itself was very clean, but the building itself was a little shabby and old.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewIt was safe and comfortable x
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewStaff were lovely
Street Noise - no 24 reception
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation very central and convenient. Typical Napoli Palazzo, beautiful high ceilings with frescoes , great hospitality
Everything g was great, above expectations
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewPorters carried luggage. Very helpful in making dinner arrangements and arranging taxis. AC works fantastic. Bed and pillows very comfortable. Lots of breakfast choices. Lots of extras for snacks during the day
Nothing
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAir conditioning, and the location of the hotel was very accessible
Tv was limited
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewStaff was exceptional!
Have to walk a little ways to get to the taxi pick up.
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewPerfect location. The building oozes character and charm. The staff were excellent and very friendly and helpful.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast and location ideal.
Maybe the room was a little over decorated.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified review