Opiniones del Hotel Montecodeno 3 estrellas

Dear Guest, Thank you for your feedback. We're glad you appreciated our convenient location near the ferry and bus connections—being well-connected is certainly one of the strengths of staying in Varenna. We’re sorry to hear that the room did not fully meet your expectations in terms of value, and that your experience at reception wasn’t as warm as it should have been. While we’re glad your questions were answered, we’ll address your comment with our team to ensure every guest feels genuinely welcomed. We truly appreciate your comments—they help us improve—and we hope to have the opportunity to offer you a better experience in the future. Warm regards, Hotel Montecodeno – Varenna

Dear Guest, Thank you for your feedback. We're glad you appreciated our convenient location near the ferry and bus connections—being well-connected is certainly one of the strengths of staying in Varenna. We’re sorry to hear that the r… Mostrar más

Thank you so much for your kind feedback! We’re very happy to hear that you felt comfortable and well taken care of during your stay—that means a lot to us. You're right, our reception currently closes at 8 PM, and we understand this may feel a bit early for some guests. We’re always looking for ways to improve, and your comment is much appreciated. We hope to welcome you back to Varenna again soon!

Thank you so much for your kind feedback! We’re very happy to hear that you felt comfortable and well taken care of during your stay—that means a lot to us. You're right, our reception currently closes at 8 PM, and we understand this m… Mostrar más

Thank you for sharing your feedback with us. We’re sorry to hear that the bathroom didn’t meet your expectations during your stay. Please know that maintaining our facilities is a top priority, and we’ll be reviewing your comments with our team to address any areas that need attention. We truly value your input, as it helps us improve and provide a better experience for our guests. We hope to have the pleasure of welcoming you back in the future to show the improvements we’ve made.

Thank you for sharing your feedback with us. We’re sorry to hear that the bathroom didn’t meet your expectations during your stay. Please know that maintaining our facilities is a top priority, and we’ll be reviewing your comments with our … Mostrar más

Thank you for taking the time to share your feedback. We’re delighted that you found our location convenient, especially being close to the ferry. We also appreciate your comment regarding the sound insulation. We understand how important a quiet and peaceful stay is, and we’ll certainly look into this matter to see how we can improve the overall guest experience. We hope to have the pleasure of welcoming you back in the future.

Thank you for taking the time to share your feedback. We’re delighted that you found our location convenient, especially being close to the ferry. We also appreciate your comment regarding the sound insulation. We understand how important … Mostrar más

Hello! We would like to express our sincere gratitude for taking the time to share your wonderful experience at our hotel. It was a true pleasure to learn that your stay met your expectations and that we helped make your visit memorable. Your kind words not only inspire us but further motivate us to pursue excellence in our service. We are delighted to hear that you enjoyed every aspect of your stay, from the comfort of the rooms to the courtesy of our staff. Your feedback is of great value to us and helps us maintain the high standards we strive to offer our guests. It would be an honor to host you again at our hotel in the future. We look forward to welcoming you back and providing you with another unforgettable experience. We also invite you to share your positive experience with your loved ones and friends. We are confident they will appreciate the beauty and hospitality we offer here at our hotel as much as you did. Thank you once again for choosing to stay with us. If there is anything we can assist you with, please do not hesitate to contact us. Best regards

Hello! We would like to express our sincere gratitude for taking the time to share your wonderful experience at our hotel. It was a true pleasure to learn that your stay met your expectations and that we helped make your visit memorable. Y… Mostrar más

Dear customer, We are sincerely sorry to learn that your stay at our facility did not meet your expectations, as highlighted in your recent review. Regarding the issue with breakfast, we would like to clarify that the service is regularly available from 7:30 a.m. to 10:30 a.m. It is surprising for us to note that you found the service closed every morning, as this situation does not reflect our usual practice. Regarding the booking of a single room, we would like to reiterate that the bed type available is a single bed, as clearly specified even during the booking process through Booking. We sincerely regret if this information was not clear from the beginning. As for the hairdryer, we apologize for the inconvenience caused and would like to reassure you that we immediately replaced it upon receiving the report of the issue. Unfortunately, as can happen in any facility, unforeseen incidents may occur, but we are glad that the situation was promptly resolved without further inconvenience. Regarding cleaning, we confirm that it is regularly carried out during the morning hours, as also indicated in the informational guide provided in the room. Furthermore, we respect the privacy of our guests and make it a point to knock before entering, unless otherwise requested by them. If there was a misunderstanding in this context, we sincerely apologize and will take necessary measures to prevent it from happening again. We care deeply about the well-being and satisfaction of our guests and hope to have the opportunity to welcome you again at our facility, with the hope of offering you a more positive experience. Best regards, Matteo

Dear customer, We are sincerely sorry to learn that your stay at our facility did not meet your expectations, as highlighted in your recent review. Regarding the issue with breakfast, we would like to clarify that the service is regularly … Mostrar más